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227 West Brambleton Avenue, Norfolk, VA 23510, United States of America – Show map
Excellent location – rated 9.1/10! (score from 65 reviews)
Rated by guests after their stay at Residence Inn Norfolk Downtown.
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65 verified reviews
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Residence Inn Norfolk Downtown's staff speaks: English
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WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs USD 18 per day.
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
Extra beds are not available.
One child under 3 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are allowed. Charges may apply.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Other Places you Might Like
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 65 reviews
Value for money
Show reviews from:
Just one mile from Norfolk State University, this hotel offers an indoor pool, whirlpool and a fitness centre. There is an on-site Bistro and free high-speed internet is available.
Score from 80 reviews Very good
Standing just 1 mile from Interstate 64 and 3 miles from Norfolk International Airport, this inn features an indoor pool. Free Wi-Fi and a continental breakfast buffet are provided.
Score from 44 reviews Excellent
This downtown Norfolk, Virginia hotel is an 11-minute walk from Ferry Stop - Waterside. It features 2 on-site restaurants, a fitness center and cable TV with HBO in every room.
Score from 97 reviews Good
As Norfolk's only waterfront hotel, this property offers guests comfort with a great location just steps away from Waterside Marketplace and its specialty shops, restaurants and entertainment.
Score from 168 reviews Very good
April 25, 2015
I liked everything about the hotel: location, value, comfort, and low noise level. It was well within walking distance from the opera I saw at Chrysler Hall and it was comfy and quiet enough for me sleep really well!
March 31, 2015
Slick tub floor.....very dangerous.....bed was too spongy....also the thermostat control in the nearby closet makes disturbing clicking noises....
We loved the bathroom and it's size but the tub floor was slick. If you are not careful, someone could slip and fall.
March 3, 2015
For people from Europe - the coffee was really "weak" :(
Good location, helpfull staff, clean room.
February 17, 2015
No problem. ...great hotel. ...great staff...great location! !!!
February 16, 2015
i love everything about this hotel .. the room was great staff was very friendly i cant wait until we go back
February 15, 2015
We enjoyed the amenities of the room, the comfort level was perfect, and the ambience and decor were both modern and eclectic.
February 1, 2015
The room seemed to have acquired a lot of dust.
I have never slept better in my entire life. They hold dinner socials (I am not sure how often, or the quality of the food because we only stayed one night and arrived at the tail end of it). I think that is an excellent idea and wish we had arrived sooner! The staff is really friendly and really helpful.
January 28, 2015
I stayed in a room with no heat for 10 nights! I told them I thought it was broken. They told me it just needed to be reset. It never worked so I complained again. They said someone would come fix it & if they couldn't they would give me a new room. They never said anything so assumed it was fixed. It was freezing! Finally on the 10th night I was in offered to move rooms, which took them 1 hour to bring me a key for. Upon checkout I saw that I was charged for parking, $18/day which I didn't use. They rebated me for 6 of the 10 days. When I got home I called & asked why. The employee said they would credit my account for the other 4 days after arguing with me for several minutes. I still have not been rebated!!!.
I always stay at the Residence Inn. It has been my first choice for hotels for many years.
January 20, 2015
Room design made it difficult to manuever around the kingsize bed. There was no light to bathroom sink area, so when light was turned on, the light shown directly at the head of the bed. No luggage rack in room and limited number of trash cans. It was clean, but just awkward.
Convenience to downtown Norfolk.
December 29, 2014
Very pleased with the huge room size, the helpful staff, and the pool/hot tub. MacArthur mall is within walking distance. Our room faced the main road which was noisy, so light sleepers should consider that. My family slept through it fine.
December 24, 2014
We liked everything, the room was fabulous, clean and comfortable. The staff were, without exception, friendly and professional.
December 2, 2014
Hotel charges $18 to park in the public garage across the street. This garage normally charges $13 for a 24 hour stay. I chose to park on the street.
Hotel is well maintained and our room was very comfortable.
November 23, 2014
The bed cover and mattress was full of bedbugs and exoskeletons. Sheets were worn and dirty and ripped. I moved to another room because it was one in the morning and then checked out. I would not go back.
November 16, 2014
Paying for parking - however I understand parking is scarce so it comes at a premium price so it really wasn't a problem, just wish we didn't have to do it.
The layout of the room was very serviceable and very nice. The décor was nice and the room felt large. The staff was helpful (they gave us directions and suggestions to help us enjoy our night here).
November 13, 2014
I cant say that there was anything I disliked because I got everything I needed.
I live in NC so I got this room mainly because of its location. I was within walking distance of the auditorium as well as the downtown festivities. Room was nice and cozy. I would stay here again for sure. They accomodatted my early check in as well as my late checkout. Staff was very polite
November 5, 2014
The pillows on the bed had zippers on the covers which scratch your face and I feel that the ice maker should be on before a guest arrives to there room it takes time to make that ice
The hotel is like a home away from home, I love it The young lady that checked us in was very friendly and helpful
October 28, 2014
The phone has no dial tone. The sofa bed is old, need to be replaced. If this is for family may I suggest that there should be at least 2 bathroom.
October 26, 2014
Hotel staff was too busy to answer their phones. Bed was terrible! Husband and I kept rolling toward the center because the bed must've been broken. Fold out couch had no linens on it. First room we had had a broken ac and they had to move us. They put us on an even lower floor and we had a terrible view. $130/night could've gotten us an amazing room at the holiday inn w money left over! Not staying there ever again.
October 16, 2014
Paying for parking.
Liked everything about the place.
October 7, 2014
Nice, clean facilities and good breakfast. Great location for shopping and eating out.
September 3, 2014
Would have really appreciated information about the nearby attractions/amenities/events in the room. There were fireworks somewhere that we might have walked to to see. Ended up buying bottle of wine at hotel "store." Cheap room cork screw only worked with tremendous effort. Sell bottles with screw caps, if you can't provide decent opener.
The junior king suite was perfect size for two people. Nicely decorated, clean, and bed was comfortable. Separate area with mirror and sink outside shower was thoughtful. Breakfast typical, but I did like making fresh waffles. Loved location. Two blocks to Chrysler Museum, a block to light rail station, two to three blocks to restaurants and stores on Granby Street, and about the same to Pagoda Gardens and waterfront.
August 9, 2014
The price. The moldy smell in the hallways. No free parking.
The hotel is located downtown close to restaurants and bars. Parking costs $18 per day which there was no mention of. Breakfast was ok. The hotel hallways smelled and lacked proper ventilation. The sofa bed was horrible.
August 5, 2014
Parking was a little wired, but was not even that bad.
The staff was friendly, the room was clean, and the location was great. I would definitely stay there again.
July 27, 2014
Room didn't cool real well. Wasn't hot, but, set the AC on 60*,ran non-stop, and it never got really cold the 2 days we were there. One of the reasons for booking this place was for the indoor hot tub. The heater coil was broke.Bummer . NO ice machines. You must go to the main lobby and have them get you some from the kitchen, thought that was strange
location,..... easy walk to Nauticus, downtown mall and close restaurants, nice clean room. Staff was great,very friendly. The manager came around every table at breakfast about 730. He was still there at 1030 pm that night when we came in, worked hard to make his hotel better. Good guy
July 22, 2014
My girls loved the pool...The staff was so helpful and nice...
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