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Score from 31 reviews Excellent 8.6/10

Newest reviews for Residence Inn Saratoga Springs

  • Marion
      United States of America
    July 25, 2014

    Everything about the Inn. The staff makes your stay one will not forget. Don't forget the food! Service goes beyond anything you could ask for.

    Not being told their was an extra charge on cArd & for how much. I wanted to pay extra with a other card!

    10

  • Anonymous
      United States of America
    May 18, 2014

    The staff was very helpful. I asked for an extra towel, they gave me two. I asked for pillow case for the sofa pillow, they gave me an extra pillow & case, with extra blanket for the pullout sleeper bed. The vanity sink was outside of the toilet & shower room, which was very convenient for the three of us trying to get ready in the morning.

    The bedroom felt cramped. There was not much room b/w the bed & the bureau to walk around. The bedding for the pullout sleeper sofa was not complete. The pillow for it was small & very flat, no pillow case, & we had to make the bed ourselves. The air vent in the bedroom blew right onto the bed, which made me feel very cold.

    6.3

  • Anonymous
      United States of America
    October 27, 2013

    staff was warm and helpful; Location was convenient to Saratoga, though a bit off the beaten track.

    HVAC was odd; hard to heat room; maintenance staff came promptly, but it never quite warmed up to satisfaction (late Autumn, so it's not like we froze!).. Building was a bit run down, was to begin complete renovation the following week. Complimentary breakfast was same as most hotels (coffee tasted burnt and the eggs did not look real), but that just leaves this hotel breakfast in the middle of the pack, and uneaten by our fam.

    7.5

  • Julia
      United States of America
    July 17, 2013

    It was clean and very comfortable for three adults

    Our room was on the second floor and I don't know what they were doing, but we heard the people above us walking around constantly, until well into the early morning hours. I was sleeping on the sofa bed in the living room and it seemed to be worse there than in the bedrooms. They kept me up until 2 a.m. with the noise. If I stayed there again, I would try to get a room on the top floor.

    8.8

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