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160 East Pearson Street, Gold Coast, Chicago, IL 60611 – Show map
Excellent location – rated 9.7/10! (score from 223 reviews)
Rated by guests after their stay at Ritz Carlton Chicago (A Four Seasons Hotel).
|Ambassador Suite King Bed|
|Presidential Two Bedroom Suite||
|Michigan Avenue King Suite||
|Grand Michigan Avenue Suite King Bed|
|Double Room with Two Double Beds with City View|
|Double Room with Two Double Beds City View - Disability Access|
|Double Room with Two Double Beds City View - Mobility Access|
|King Room with City View|
|King Room with City View - Disability Access|
|King Room with City View - Mobility Access|
|Twin Room with Two Twin Beds - Lake View||
|Double Room with Two Double Beds - Lake View|
|King Room with Lake View|
|King Room with Lake View - Mobility Access|
|Executive King Suite|
|Michigan Avenue Executive Suite||
|Executive King Suite - Disability Access|
|One-Bedroom King Suite - Lakeside||
|One-Bedroom King Suite Lakeside - Mobility Access||
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140 properties in Chicago
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223 verified reviews
We speak your language
Ritz Carlton Chicago (A Four Seasons Hotel)'s staff speak: Polish, Spanish, English
When you book with us your details are protected by a secure connection.
Golf Course (within 2 miles), Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool, Bicycle Rental
Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 48 per day.
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
Polish, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 40 per person per night when using existing beds.
Free! One older child or adult stays free of charge in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 8 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Ritz Carlton Chicago (A Four Seasons Hotel) accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 223 reviews
Value for money
Show reviews from:
In downtown Chicago, this hotel is seconds from the stores on North Michigan Avenue and the Magnificent Mile. The hotel features an on-site restaurant and a lavish spa.
Score from 137 reviews Wonderful
Featuring a riverfront location in the heart of Chicago, this lavish hotel has floor-to-ceiling windows with city, lake, or river views from each guest room.
Score from 333 reviews Exceptional
In Chicago’s River North district, this boutique hotel is within a 5-minute walk of shopping and dining on the famous Magnificent Mile.
Score from 547 reviews Wonderful
Located a 5 minute walk from the shops on Magnificent Mile, this unique architectural hotel offers on-site dining options, modern in-room amenities and easy access to popular sites.
Score from 634 reviews Wonderful
I love everything about the place. It was a wonderful experience . Will come back again.
every thing , location amazing , staff so nice , in the heart of the michigan avenue , close to everything
Great location just off Magnificent Mile and brilliant views from Lake view rooms. Staff fantastically friendly and helpful.Gym well equipped and restaurant good value.
I was expecting luxury : it was far from pure luxury experienced in other Ritz around the world
The location is great. Short walk to shopping/popular restaurants/attractions. The Spa staff and experience was exceptional. Concierge was helpful and informative. I arranged an anniversary enhancement via email approximately 1 hour before our arrival and it was delivered immediately after we settled in.
Average at best for Ritz Carlton. I typically see this when Four Seasons takes over a Ritz Carlton property. Housekeeping did not pay attention to detail and was extremely rude and unprofessional upon checkout. Every night we found stains on our pillowcases and had to have new ones delivered. We were given a 2:30PM checkout, however housekeeping knocked on our door 3 times between 2:00-2:10PM trying to clean our room. FYI The "Do Not Disturb" sign was on the door handle when they were knocking. The morning coffee bar is small and was always crowded. I partially blame this bad experience on the rude and impatient guests of the hotel.
Great location, great room and great staff ...
The cost to park
Perfect location, exceptional service, great restaurant and amenities with very pleasant and helpful staff...and, probably the most comfortable bed I've ever slept in. Highly recommended.
No coffee maker in room Empty mini bar
Staff were wonderful. Service superb. The room was excellent and what you would expect. River view was good, but from the side not full on, so not so much a "river view" room. Location is great- right off of Michigan Ave by the Water Tower.
The restaurant is expensive and the breakfast was so-so. Eat somewhere else.
Conscientious & welcoming; the RC Four Seasons staff combined with panoramic views from their secure, spacious suites, a great pool & activities tailored to our girls made for a perfect stay.
No comp breakfast
Bathroom and the view.
Very comfortable, clean and quiet!
We loved our suite and the location was just amazing the hotel is connected to a mall and the American girl store which is so famous in Chicago .it was an amazing stay
Beautiful and clean!
Nothing comes to mind!
fantastic location. fantastic food.
Location, location, location! Very clean, the staff was very helpful and professional.
The shower. It is very hard to get in and out of the shower because of the height of the side of the tub. Also, the grab bar should be in the center of the shower wall and not at the far end. (This is not my first time staying there - same problem).
Location was perfect, concierge was very nice, helpful and accommodating . Room was spacious, clean, comfortable. Nice bar at the rooftop.
We didn't have coffee maker in the room, which was inconvenience. Also, we left luggage in the room and asked to take it take down or to the car. They forgot about it and we had to wait for a long time for them to find our luggage. Then for valet to find our car. Although it was not a big deal and they eventually found our car and brought our luggage , but when you pay 65$ per day to valet your car you expect certain level of service.
Very courteous staff, good location.
Facilities are rather average for a 5 star hotel. You could get fairly similar or even better accommodations for a much lower price at many other hotels in downtown Chicago.
everything about the staff and facility!
The staff was fantastic. We had our 2 dogs with us and the dogs (hand us) were welcomed by name when we arrived. The Ritz Carlton is VERY dog friendly and when we arrived we had a dog bed, doggie bowls, water, and a little doggie gift bag. Since this was a staycation for us because I can't travel due to my pregnancy, the hotel left a bottle of champagne and chocolate covered strawberries to welcome us. While I couldn't drink, it was greatly appreciated. Room service speed was great and the food was good. The outdoor bar and the staff was also fun and highly recommended. We would certainly come back. The spa, workout and pool facilities were also very up-to-date and clean. Overall, there were just really nice touches for our whole stay. We would definitely come back.
The free wifi was slow. You could buy up to faster speeds.
Location was excellent. Room was very clean, modern, and quite large for a downtown Chicago hotel.
Hotel did not have my reservation. Insisted our reservation was at Four Seasons and not the Ritz. Had to wait at front desk for over an hour to sort it out.
Service was nice and very helpful
It felt like a lot of money and was not worth it. The hotel felt old and run down. A bit of a pity...
The Latin Staff at Reception and Cleaning were extremely helpful and pleasant.
The french fries at Deca ordered in the lounge were soggy. The chicken wings were not fully cooked. Dissapointing for a Michelin star restaurant.
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