River Park Hotel & Suites Port of Miami  

This was the worst hotel experience I have ever survived: 1. The receptionist was totally inept: after 40 hours of travelling, I had to wait longer than an hour to be able to check in. She was then rude to me, and interrupted my check in to help other people. 2. There were pubic hairs on the pillow 3. Everything in the hotel was very very old 4. I was evicted by the maid from my room an hour early, no apology. 5. Breakfast was not edible - it was nothing but sickly sweet cakes (I have a gluten allergy) 6. The swimming pool was tiny, so forget it 7. Front desk misinformed me about my shuttle transfer, telling me that I had only 10 minutes to find a cash machine that worked (the one in the hotel did not, surprise surprise), and I slowly discovered that I had two hours, so had been totally stressed out for nothing. Perfectly hideous. Any other hotel would be better.

Central location

1. Staff took 45min to check me in as they couldn't find my reservation, even though I provided a copy myself with the reservation number. 2. Very poor breakfast. 3. No in-room facilities such as fridge, hotel information or kettle. Iron leaked water. Hairdryer smoked and momentarily caught fire. 4. I notified my intention to leave early on 4 December. On trying to check out on the 5th I was told I would be charged for the entire original booking despite having a cancellation clause in my reservation. It took a further 24 hours to cancel my booking. I missed parts of my meeting trying to negotiate this.

Its a great location in proximity to shopping...you can walk to the stores. Staff was helpful.

No internet in rooms,breakfast options were limited.

Uppon check-in we had to wait for 30 minutes. Staff appeared not very proffesional. Forgot the give back passports. Point out where the elevators are etc

Was in a good location.

Lack of carts/staff to help with baggage, lack of space for unloading.

Location only.

Not one thing. I would never stay there agian or tell someone about that place.

Place was not that clean, no Hotwater, only one elevator worked.

Location is ok.

Hotel is very old and not really maintained. 1) Only 1 evaluator was working and this for a hotel with 16 floors. 2) Very poor breakfast 3) Temperature control in our room was not working correctly. It was freezing cold even when we turn the heater on. In the end we switched it off.

Not to clean. Need remodeling

Good price for location Close to Metro Mover Decent rooms for price Recommended for budget travellers

Lack of reception responsiveness to problems Heard that some rooms do not have heating Scarce breakfast

i do not have high expectations so the 2 nights after in a hostel at south beach where much better.

unfriendly staff, the safe was broken and always if you need something from the reception you have to wait looong! first they gave us a single room... but we were two people?? there is a special smell in the hotel - not good. the pictures look much better, i do not want to use the pool.

There are lots of unpleasant comments about the hotel but I am rating it with 7. Location is good (just 5 min walk from bus station, 10 min to port of Miami), staff was very friendly to me and resolved all issues, room is very large (especially if you are travelling alone), they clean it daily, air-conditioning is operational, bathroom in a good condition. The one thing you should be ready for - even if you have paid for breakfast you actually do not have it. Breakfast is very poor and is served in a bar which I saw for the first time in my travel life. The principle is that if you come first you get most and if you come later you`d better proceed to cafes nearby. Hopefully, there are many cafe`s on SE 1st street: sure, there is Starbacks at the corner (American Starbacks has huger variety for breakfast than its daughter branches in Europe), Mexican cafe, French cafe with tasty breakfast sets etc. Bus #120 will bring you to the South beach in 15-20 min. So, you can really enjoy Maiami when in River Park hotel!

The location, view, price.