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240 River Road, Gatlinburg, TN 37738, U.S.A. – Show map
|Queen Room with Two Queen Beds with River View|
|King Room with River View|
|Standard King Room|
|Standard Queen Room with Two Queen Beds|
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68 properties in Gatlinburg
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413 verified reviews
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River Terrace Resort & Convention Center's staff speak: English
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Outdoor pool (seasonal)
Food & Drink
No internet access available.
Free public parking is possible on site (reservation is not needed).
24-hour front desk, Concierge service, Laundry, Meeting/banquet facilities
Non-smoking rooms, Family rooms, Heating, Non-smoking throughout
From 16:00 hours
Until 10:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
All further older children or adults stay free of charge when using existing beds.
One child under 2 years stays free of charge in a child's cot/crib.
Extra beds are not available.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 413 reviews
Value for money
Show reviews from:
Located along Highway 321, this motel is 1 km from Ripley’s Aquarium. Guests can enjoy free Wi-Fi throughout their stay.
Score from 460 reviews Very good
Featuring indoor and outdoor pools, Sidney James Mountain Lodge is just 0.5 miles from the Space Needle. Its rooms are air conditioned and fitted with cable TV.
Score from 1049 reviews Good
Located in Gatlinburg, this Tennessee hotel is only a 1-minute drive from the Great Smoky Mountains National Park. Free WiFi is available, and a complimentary hot breakfast is offered daily.
Score from 13 reviews Very good
Located 9 minutes' walk from Gatlinburg city centre, the Brookside Resort offers a continental breakfast and various outdoor activities on site. Guests will enjoy free Wi-Fi and 2 outdoor pools.
Score from 194 reviews Good
The location was great with a front view of a snow covered mountain. The staff are friendly and very accommodating.
You hearting and cooling system needs to be upgrade with built in thermostat. It was an inconvenience having to get up several time to adjust the temperature as the unit did not shut off when it got too hot or too cold. Your pillows were way too thin and not even using two of them did the trick for us.
From the outside... It isn't much from the outside but was a surprise after surprise by staff & king suite over river view.
The stair banister was missing a chunk on top... The tub was cracked. There was no way from the guest to open top curtains w/o calling staff to open & close each time. The carpet was ripping up. The shower curtain was too short in the downstairs bathroom. So the water would flow over onto the floor
Great location. A little bit dated and rundown looking though!
Weird sewage smell in the room.
It was very clean and comfortable. It is in the middle of Gatlinburg, convince to all the shops and activities.
It would be nice if they had a pet friendly section.
The creek out side
Out of date rooms old looking( very used) nothing like on the web site never will stay here again. Parking not good either
Clean hotel. Friendly staff. Comfortable bed. Fridge. Nice balcony with a decent view. Great location.
TV is older. Bathroom a little small. Microwave a little slow.
The location of the hotel was within walking distance to everything. The shower was one of the best we have ever had in a hotel: excellent water pressure and plenty of hot water. The price was good as well.
The bed was older and not very comfortable. It was hard to find parking the first night we got there since the restaurant shares the parking lot with the hotel guests.
Location is great, you are just across the creek from the mall in Gatlinburg. They have a nice sports bar and a large patio. The staff was all very nice and accommodating.
The rooms still appears to be decorated as if it's 1980 and you can tell the rooms are not deep cleaned very often. Also we were put in a room at the very top of the hill so it was quite a hike up a very steep hill to our room. No elevators.. Only stairs.
The view from the balcony!
The TV, plugs, and lights didn't work. There were no extra pillows or blankets etc. Air freshener in the room and elevator made you sick to your stomach. One ice machine worked for 4 buildings. And the toilet was loose!
Staff and facility were both very good, and the location was excellent.
We were stunned that a resort like this offered nothing in the way of breakfast. There is a full up restaurant on the premises, but it does not open until 4:00 in the afternoon. Very unsatisfactory.
Jacuzzi ; cleanliness of room
Ice machine not working.. Distance of room to lobby too far...esp for anything needed like ice, extra towels etc...
loved the lacation easy to get in and out nice veiw of bacolony
rooms seem old,wasnt worth what we had to pay 130.00 a night way overpriced,web site deceving.properly wont stay there again
The kitchen and fireplace were really good . The balcony view was great. The room was kept very well without question. The staff at the front desk were excellent , very professional and treated you like family. Many thanks......
Parking was a bit tight ....
Location was close to most everything
Room was outdated, no place to sit other than 2 dining chairs and small table, Bath and washing areas in need of complete make over, dirty feel to entire room
Location Staff View Room Size
Old..Needs updating... Restaurant has no healthy entre's and only buffet breakfast....
Matress and pillows very uncomfortable. Air conditioner never is clean and really dont cool room.
Gave us $36.00 off a 3 night stay for no hot tub, my wife has a bad back, and we purposely booked a hot tub, just to find out it didn't work and they knew it.
The bed was hard & lumpy, other than this I had a great time and great stay!!!
The location was wonderful. The property was nice. Our mountain view was beautiful. Loved it at night when everything was lit up. I would and will be staying here again. Friendly staff.
The inside of our room needed some updating.
Beds were exceptionally comfortable. Prices in restaurant and bar were reasonable.
The was not clean enough, it was done in a hurry we thought. Would have liked a cleaner bathroom. It could have been nicer. The area th as t we c heckled in at was nice than our room
Great location. Enjoyed the balcony overlooking the river and the fireplace.
Tiny television and worn out chairs.
Room was clean and since they stuck us in the back of the hotel very quiet.
Restaurant on site did not open til 8:00 food selection limited our room at top of hill could not walk anywhere. One of our group found a cockroach in her luggage when packing to leave. Our room location was poor at best. I wd probably not stay there again.
Location was good, in the middle of town. Comfortable and clean...
Lady who check us in was very friendly, however, after that the quality of personnel decreased....the check-out people in the morning were miserable! No excuse!
Very dirty,stained comforters,ect. Room smelled like a swimming pool,musty,moldy. One of the worst stays of my life and 170 a night to boot. Room was so bad my family slept in their clothes with no blankets. VERY BAD!!!
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