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Newest reviews for River's Edge Resort

  • Anonymous
      United States of America
    August 26, 2014

    Clean, quiet, and safe. My location was fantastic with a view of the river. The patio was great for relaxing or people watching. The front desk staff was very fast and friendly. Very knowledgeable of local area and activities.Will come back.

    Marginal internet Breakfast staff was a couple of high school kids who were not trained or lacked customer service skills. Seemed more content to sit at the table and chat. Several times we ran out of coffee and had to prompt them to bring out more. Would have liked a mini fridge.

    8.8

  • Gary
      United States of America
    August 26, 2014

    The staff helped us very much, my wife became ill and they found a cottage for us.

    10

  • Peter
      United States of America
    August 26, 2014

    We really liked the privacy of each of the cottages and their proximity to the river.

    I didn't like the way the cottages were cleaned, nor the poor odor inside the rooms. We weren't happy with the variety of breakfast options, nor the availability and price efficiency of local cabs.

    5.4

  • Anonymous
      United States of America
    August 24, 2014

    Location and setting.

    10

  • Claudio
      United States of America
    August 19, 2014

    The cottages, being next to the Chena river.

    The highway was noisy earlier in the evening, but traffic dies down quickly.

    10

  • Richard
      United States of America
    August 15, 2014

    comfortable, friendly place. Great value for the money.

    nothing

    9.6

  • Anonymous
      United States of America
    August 14, 2014

    Good facility and great location. Excellent food at on-site restaurant

    Some problem with scheduling courtesy shuttle to train depot.

    9.2

  • Neal
      United States of America
    August 14, 2014

    Clean, quiet rooms at a fair price.

    Buffet breakfast and spotty maid service.

    9.2

  • Pamela
      United States of America
    August 13, 2014

    Very cute cabin with patio to sit outside and eat! Next to river!

    Just that they had us booked in the wrong room!

    7.1

  • Shawntel
      United States of America
    August 7, 2014

    Very quiet and a nice location on the river

    The matress has never been turned, the bed was firm on one side and sunken on the other. The "cabin" did not allow travelers to be self sufficient, but instead provides an on-site restaurant that was unfortunatly not serving when we wanted to eat/drink.

    5

  • Lauren
      United States of America
    August 6, 2014

    Towels weren't replaces when they were taken from our room. There is no late check out. We booked a garden view and our view was that of the gravel parking lot.

    6.3

  • Gail
      United Kingdom
    August 6, 2014

    Helpful staff, reasonably priced, good value breakfasts.

    When somewhere says Wi-Fi throughout, it should mean it. We were travelling around Alaska and needed Internet access in our room to check in for flights, book future accommodation etc, something we were only able to do in the 'office' and you were limited to 20 mins at a time. Wi-Fi was main reason we booked. We were fobbed off by being told it was a busy time with everyone trying to get on line but situation was the same whatever time of day or night (we tried) we attempted to get online.

    7.9

  • Alice
      United States of America
    July 29, 2014

    Quiet location, yet easy to get to city center. Single cabins = no noise from the neighbors :-). Although we had a garden view cabin, the river is only a few steps away. When we come back to Fairbanks, we will stay here again. Resort restaurant is excellent.

    WiFi is really weak. No fridge is the room.

    9

  • Anonymous
      United States of America
    July 26, 2014

    All on one level--parked our car within a few feet of our cottage. Very spacious and clean accommodations. Items in gift shop were very reasonably priced for AK.

    Stayed for 3 nights and we were never able to get wifi connection in our room. Front desk staff was fine, but though our cottage was spotless, cleaning staff failed to replenish coffee packets and toiletries. One day our key card failed to work and I had to go to front desk to get a new one. Once I got in the room, I found no one had replenished our coffee packets, so I had to go right back to front desk. Also, if you like watching TV, you get 12 or 13 rather snowy channels on an old-style gazillion-pound TV. I know this sounds like a lot of gripes, but these were minor annoyances and were well outweighed by the positive features of this location.

    7.9

  • Vern
      United States of America
    July 25, 2014

    I liked the staff. They were alert and helpful.

    I didn't like the fact that I had requested a handicapped room they didn't provide one. I spent the first night helping my wife use the bath room. When I asked to switch to a handicap room they booked us out of the old room but didn't book us into the new room they promised. When I went back in a 3:00 PM a new shift had to verify us as guests and then assign us the new room. I'm glad some one didn't come in and take the room because the transfer was incomplete. Also, there is crushed rock down the entrance to the room. It was very difficult to push a wheel chair over that. Also, the Alaskan Grill opens and closes at set times. It's as though you have to make your plans around their opening and closing times. The laundry doesn't take new five dollar bills. That is a problem for most people.

    7.9

  • Angela
      South Africa
    July 24, 2014

    Nice cabin with chairs outside. Glad that it had an aircon as it was very hot while we were there. The shuttle worked very well. Staff were very friendly and helpful especially Jessica

    No fridge

    7.9

  • Yung-ming
      Taiwan
    July 21, 2014

    Peace and quiet, front desk staff was very nice.

    Wifi didn't work in the room.

    9.2

  • Heather
      United States of America
    July 19, 2014

    The river so close and that we got in late and it was a easy check in. Also that they didn't hold money on my credit card.

    There was no wifi and the first night there saw a mouse right at our door.

    7.1

  • Edwina
      United States of America
    July 18, 2014

    The experience was satisfactory but not exceptional. The lobby staff was helpful. Breakfast was ok if you got there early enough. Asked for but was denied a water front cabin even though they seemed to be available.

    7.5

  • Colleen
      United States of America
    July 11, 2014

    All that you had to offer. The cleanliness of the grounds and rooms. The breakfast were great. Your staff always went the extra mile. I plan on visiting again sometime in April or May.Thank you for a great stay.

    10

  • Michael
      United Kingdom
    July 10, 2014

    It was very clean. The rooms were well equipped with baths, showers and tea/ coffee. The location is 5 mins from the airport and many tourist attractions. Restaurant on site is excellent. Food is fabulous.

    Very little

    9.6

  • Anonymous
      United States of America
    July 9, 2014

    Friendly staff, clean & comfortable rooms & terrace outside each room. Great place to have morning coffee.

    Would have been nice if wi-fi was working.

    10

  • Gs
      United States of America
    July 8, 2014

    It was fun to be in your own cottage Close to the airport

    8.3

  • Anonymous
      United States of America
    July 2, 2014

    location, cottages,friendly staff.

    Breakfast was pricey, bed was on hard side ( my wife thought it was ok), would appreciate a small fridge in room to keep drinks cold.

    8.8

  • Glenda
      United States of America
    July 1, 2014

    love the peace and quiet..the cottages are the greatest. so much privacy and beautiful surroundings

    no fridge or microwave

    9.6

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