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Property Highlights

Free WiFi

Places of Interest:

Tower Life Building (0.1 miles) Main Plaza (0.1 miles)
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Newest reviews for Riverwalk Plaza Hotel

  • Brandon
      United States of America
    September 6, 2014

    The location was great for walking to the river walk. Nice clean room little outdated.

    The city view was the side of the county courthouse.

    8.3

  • Anonymous
      Mexico
    August 24, 2014

    Price

    Location

    7.1

  • Josh
      United States of America
    August 22, 2014

    I did not like the room size or the smell. The whole place smelled like mold, my girlfriend actually came down with an upper respiratory infection and we had to leave early.

    4.6

  • Alex
      United States of America
    August 22, 2014

    If your going to stay at this hotel it's perry good. The staff is very friendly and fantastic. The bartender ay night he is AMAZING AT MAKING DRINKS.

    If you get 2 bed room it does not have enough room when you open the door and I suggest if you get a pool side room switch rooms to loud.

    9.2

  • Clarissa
      United States of America
    August 20, 2014

    Staff was very cheerful and nice and the building is very unique and right on the Riverwalk

    The hotel had hidden fees that I was unaware of when I booked. They took an extra fifty dollars as an insurance fee and placed it back on my account the next day and they also placed a hold for $130 for what reason I'm unsure of and there is a sixteen dollar fee for parking so I'd recommend you park next door because parking is only five.

    7.9

  • Andrea
      United States of America
    August 19, 2014

    Staff was amazing and we're able to accommodate all of our needs

    10

  • Debebe
      United States of America
    August 17, 2014

    The area

    Nothing that much except Wi-Fi problem also need improve bars and dining services specialty breakfast area

    7.5

  • Tina
      United States of America
    August 16, 2014

    Short walk to riverwalk.

    My floor was not vacuum, hair in tub and hair all over the sheets....

    7.1

  • Juan
      United States of America
    August 15, 2014

    It's a good hotel but not for 200 + a night n it's not on the river walk as the claim

    The comments that booking has on the summary of this hotel are all false n it's over priced

    4.6

  • Anonymous
      United States of America
    August 12, 2014

    I could hear the neighbors at all hours of the day and night

    7.5

  • Mary
      United States of America
    August 10, 2014

    Clean, quiet, reasonably within walking distance to the places of interest; service was good. It was comfortable.

    Would have liked a Continental breakfast; I had believed that we would have a pool-side room, but we didn't; the drive up to the parking was a bit scary;

    7.5

  • Cynthia
      United States of America
    August 7, 2014

    The location was great. The beds were so comfy including the pillows. Room safe was huge and it was nice not to have to drag everything with me. Bathroom was gorgeous and very clean. Slept great after all that walking around and felt refreshed and awake in the morning.

    10

  • Stefanie
      United States of America
    August 6, 2014

    Hotel was close to the conference I was attending.

    Hotel room did not have a microwave.

    7.1

  • Ginger
      United States of America
    August 3, 2014

    Opened pool late for children to swim

    No cart at elevators entrance for luggage

    7.5

  • Anonymous
      United States of America
    August 2, 2014

    Super clean!

    Parking garage is small and tight.

    9.6

  • Amanda
      United States of America
    July 29, 2014

    The easy access to the Riverwalk was okay.

    The parking was cramped and it should have been included in the price of the room, not separate. I reserved a poolside view but ended up with buildings instead..didn't really look anything like the pictures online.

    5.8

  • Gina
      United States of America
    July 28, 2014

    The rooms were very nice and comfortable and the beds were amazing. There was a restaurant and bar on location and the staff in those locations were very friendly and helpful. Most importantly the hotel was less than a 5 minute walk to our conference location and was also just off the Riverwalk.

    As soon as we arrived I was notified that my reservation had been canceled due to the full amount of all 3 rooms not being able to be charged to the card that I had reserved on 3 days prior to our arrival (which is apparently their policy). I indicated that this was not what had been arranged as we were business travelers we were going to be paying cash or debit individually upon arrival (which had been explained at the time of reservation) and the card had just been used to reserve the room. The individual at the front desk indicated that someone should have called to cancel our reservation or to confirm another method of payment but since no one had they would accommodate us. Then they proceeded to explain that there was a 25% per night charge that would be placed on each room upfront in case of any incidentals. This also had not been disclosed to us upon reservation, if it had been we would have chosen to stay elsewhere as we work for a non-profit and travel funds are very tight. When we explained that we were limited in our travel funds due to this being a business trip, the clerk did not seem willing to budge. One of my staff then attempted to pay cash instead of credit/debit and was told he would need to put down 300 dollars ($100 per night) up front as a reserve for any incidentals. Again, nothing of this nature had been disclosed at booking and this policy was not noted on their website. After over an hour of issues at the front desk, another traveler was passing by and overheard our conversation. She asked the clerks why they could not give us the same deal of only $20 a night instead of the 25% or $100 cash which was the deal they had been given. Finally the clerks indicated that they could do this and we were able to be checked in. We had arrived at 4:30pm and because of all of this trouble were not in our rooms until 6pm.

    7.1

  • Wayne
      United States of America
    July 27, 2014

    My quote was less that I was charged

    6.3

  • Anonymous
      United States of America
    July 24, 2014

    The staff was GREAT, very friendly and accommodating. Location was great walking distance from river walk.

    The building was old. Parking was scary (45 degree incline with a big curve to get up to garage). One of the elevators was not working on arrival. Lounge was nice but too small.

    5.4

  • Maria
      United States of America
    July 20, 2014

    Very good location

    6.7

  • Jana
      United States of America
    July 17, 2014

    It was close to what we wanted to do. The check in was easy and quick. We had easy access to the pool. The staff was very friendly, every time you passed a staff member they inquired how you were doing and asked if you needed anything.

    8.3

  • Christina
      United States of America
    July 17, 2014

    Stayed there twice now...great hotel!

    Pool could be cleaner.

    9.2

  • Anna
      United States of America
    July 16, 2014

    Awesome place i couldn't ask for better, room clean and comfortable, staff very good, service perfect, food OML really good delicious, pool clean, overall excellent i will highly recommended :)

    9.6

  • Mario
      United States of America
    July 13, 2014

    Location

    the AC did not work and we were not moved to another room nor did it get fixed as I asked while we were gone for almost 5 hours. It was a very hot overnight stay

    5.4

  • Teresa
      United States of America
    July 12, 2014

    convenience to the riverwalk

    the circle drive up to the 2cnd level to park was horrible.

    7.5

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