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Riverwalk Plaza Hotel
100 Villita Street, San Antonio, TX 78205 – Show map
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287 properties in San Antonio
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258 verified reviews
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Riverwalk Plaza Hotel's staff speak: English
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Food & Drink
Free! WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 14.99 per day.
Room Service, 24-Hour Front Desk, Tour Desk, Baggage Storage, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 4 years stay free of charge in a crib.
Free! All children under 17 years stay free of charge when using existing beds.
One older child or adult is charged USD 15 per night when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Riverwalk Plaza Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 258 reviews
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I did not like the room size or the smell. The whole place smelled like mold, my girlfriend actually came down with an upper respiratory infection and we had to leave early.
If your going to stay at this hotel it's perry good. The staff is very friendly and fantastic. The bartender ay night he is AMAZING AT MAKING DRINKS.
If you get 2 bed room it does not have enough room when you open the door and I suggest if you get a pool side room switch rooms to loud.
Staff was amazing and we're able to accommodate all of our needs
Nothing that much except Wi-Fi problem also need improve bars and dining services specialty breakfast area
Short walk to riverwalk.
My floor was not vacuum, hair in tub and hair all over the sheets....
I could hear the neighbors at all hours of the day and night
Clean, quiet, reasonably within walking distance to the places of interest; service was good. It was comfortable.
Would have liked a Continental breakfast; I had believed that we would have a pool-side room, but we didn't; the drive up to the parking was a bit scary;
The location was great. The beds were so comfy including the pillows. Room safe was huge and it was nice not to have to drag everything with me. Bathroom was gorgeous and very clean. Slept great after all that walking around and felt refreshed and awake in the morning.
Hotel was close to the conference I was attending.
Hotel room did not have a microwave.
Opened pool late for children to swim
No cart at elevators entrance for luggage
Parking garage is small and tight.
The easy access to the Riverwalk was okay.
The parking was cramped and it should have been included in the price of the room, not separate. I reserved a poolside view but ended up with buildings instead..didn't really look anything like the pictures online.
The rooms were very nice and comfortable and the beds were amazing. There was a restaurant and bar on location and the staff in those locations were very friendly and helpful. Most importantly the hotel was less than a 5 minute walk to our conference location and was also just off the Riverwalk.
As soon as we arrived I was notified that my reservation had been canceled due to the full amount of all 3 rooms not being able to be charged to the card that I had reserved on 3 days prior to our arrival (which is apparently their policy). I indicated that this was not what had been arranged as we were business travelers we were going to be paying cash or debit individually upon arrival (which had been explained at the time of reservation) and the card had just been used to reserve the room. The individual at the front desk indicated that someone should have called to cancel our reservation or to confirm another method of payment but since no one had they would accommodate us. Then they proceeded to explain that there was a 25% per night charge that would be placed on each room upfront in case of any incidentals. This also had not been disclosed to us upon reservation, if it had been we would have chosen to stay elsewhere as we work for a non-profit and travel funds are very tight. When we explained that we were limited in our travel funds due to this being a business trip, the clerk did not seem willing to budge. One of my staff then attempted to pay cash instead of credit/debit and was told he would need to put down 300 dollars ($100 per night) up front as a reserve for any incidentals. Again, nothing of this nature had been disclosed at booking and this policy was not noted on their website. After over an hour of issues at the front desk, another traveler was passing by and overheard our conversation. She asked the clerks why they could not give us the same deal of only $20 a night instead of the 25% or $100 cash which was the deal they had been given. Finally the clerks indicated that they could do this and we were able to be checked in. We had arrived at 4:30pm and because of all of this trouble were not in our rooms until 6pm.
My quote was less that I was charged
The staff was GREAT, very friendly and accommodating. Location was great walking distance from river walk.
The building was old. Parking was scary (45 degree incline with a big curve to get up to garage). One of the elevators was not working on arrival. Lounge was nice but too small.
Very good location
It was close to what we wanted to do. The check in was easy and quick. We had easy access to the pool. The staff was very friendly, every time you passed a staff member they inquired how you were doing and asked if you needed anything.
Stayed there twice now...great hotel!
Pool could be cleaner.
Awesome place i couldn't ask for better, room clean and comfortable, staff very good, service perfect, food OML really good delicious, pool clean, overall excellent i will highly recommended :)
the AC did not work and we were not moved to another room nor did it get fixed as I asked while we were gone for almost 5 hours. It was a very hot overnight stay
convenience to the riverwalk
the circle drive up to the 2cnd level to park was horrible.
I'd never recommend staying there. It was awful all around. Spend a bit more & go elsewhere!!!!!!
We enjoyed our one night stay. Garage parking was a little tricky, hotel was clean and inviting. Now our room was very accommadating,a comfortable bed and bathroom with everything you need.. Just relaxing. Our walk to the Riverwalk was nice and only took a few minutes.
Downside was that they didn't offer breakfast before we left. Again the parking garage was tricky.
I expected it to be nice ! Doesn't look like the pictures online
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