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318 20th Street, South Beach, Miami Beach, FL 33139 – Show map
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The most recent booking for this hotel was made on Aug 30 at 10:27 AM from Portugal.
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354 verified reviews
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Riviera Suites's staff speak: English
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Outdoor Pool (all year), Sun Deck
Golf Course (within 2 miles), Massage, Bicycle Rental
Food & Drink
Free! WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 35 per day.
Grocery Deliveries, Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Riviera Suites accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
A credit card deposit of $100.00 must be paid upon arrival. This is returned at check-out, subject to a damage inspection.
The credit card used for booking must be the same credit card presented for payment at check-in.
Guests must provide printed proof of reservation in order to board the airport shuttle both to and from the hotel.
Please note prepaid credit cards and/or gifts cards are not accepted as a method of payment.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 354 reviews
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Dark rooms No balcony in suites
Lift did not work 3-4 times in a week. Wifi did not work for a whole evening. And was poor many times. No good breakfast. Shuttle was not on time. Room cleaning once in 2 days.
The rooftop pool area is really nice. The beds and décor are super. Not crowded at all. The suites are big and nicely decorated with a very comfortable king bed. Valet parking was fast.
The sofabed was to small and uncomfortable. Would expect more from a country where people are quite big... The free drinks during Happy Hour is not worth it-crowded, unfriendly service and not very tasty. The sunbeds on the beach are terrible-old, worn down and very uncomfortable. They don´t match the hotel and the standard they try to achieve.
Location was very convenient, room was great and staff was friendly.
Walls are thin, a group of young girls were very loud all hours of the night.
It is the nearest hotel to Miami Beach Convention Center.
Internet service (wifi) was stopped for few hours in the early morning of Aug. 5 and Aug. 7.
Location close to art deco area. Nice roof top pool and good Cuban restaurant.
We got a very dark (almost depressing) room on ground floor. Badly lit and dark colours in room.
the toiletries were nice. It was 2 short blocks from the beach and a 10 minute walk (4 long blocks) to the main shopping area of Lincoln road. The southbeachloop bus stopped within 100 yards of the hotel (25 cents a ride). I asked a woman at reception if they would mind removing the products in the minibar in my room so I could use it for my own things and they sent someone to do that immediately.
My experience of the staff was that with 2 exceptions, they were almost slightly rude in their approach, certainly off hand and not very smiling or welcoming and getting any tourist info from them was like pulling teeth. Check in was a long process as they can't serve more than 1 person effectively at a time - front desk is small. The door to the en-suite is frosted glass but still see through. The shower poured water out onto the bathroom floor. The sink was in the bedroom, not in the bathroom and there was nowhere to hang a towel for the sink. The bed had an indentation in the mattress on the side I prefer to sleep and into which I 'fell' uncomfortably each night. Housekeeping used an orange smelling agent which was overpowering. The aircon is set to freezing when you go in your room. Internet was patchy and slow. The rooms have wood floors - great but it means that there is unacceptable noise coming from the rooms above as people clomp about or click their heels - I think the people above me were moving the furniture around each evening, at least it sounded like that. Soundproofing generally is very poor - I don't want to have to hear people's bodily functions or marital activities through the walls thank you. There is also a great deal of noise in the corridors in the early hours - some of the guests when I stayed were incredibly inconsiderate, shouting and banging on people's doors begging to be let in - shouting to each other through the doors, playing music loudly in their rooms at 3 am etc. The website makes the hotel look fabulous and there is the tempting offer of what appears to be great complimentary perks however, all is not what it seems and I think they subtly misrepresent what they actually do offer. Be aware that there is a 'resort fee' of $17 per day on top of the room rate plus tax which I guess is to cover the so called complimentary perks most of which are simply not worth it.
No room service
Quiet location with professionnal staff. Good value for money in July
Wifi very hard to connect but it´s almost a detail. Breakfast quite long.
Good location, close to center by walk but not in the middle of it so a bit quite area. Very modern rooms, small but ok. General areas clean, who cares about the dusty windows. Comfortable bed, good linens.
Very small pools but enough to rest and become cool bu not feeling exactly clean. Has a beach with free sunbed and umbrella but need to walk about 10 mins.. Nothing to hang your towel around the washbasin which is not comfortable.
Good location, staff and value
wifi very very slow car parking very expensive (36$ p.night)
Nothing. I will never go there again.
The hotel was beautiful and friendly and it was so nice to be able to walk everywhere! it was definitely worth the drive and 100% sure we will be going again!
the only thing was the lighting, it was very dark inside the hotel room but we didnt mind it too much considering we were outside more than anything.
I thoroughly enjoyed my stay at the Riviera Suite, the staff showed excellent customer service, the rooms were serviced to a high spec, and they accommodated to our every need.
The bed was great!
They was no bathtub in the suite.
Better water pressure in restroom.
Location to far from ocean dr walking
Nice and clean
The parking bad
I honestly was in awe. By everything. How great the staff was. My suite was phenomenal. I cannot WAIT to be back there again. Amazing amazing :)
There is NOTHING negative about my experience. Whatsoever :)
Great value. I had nothing to complain about.
the location was perfect Shuttle bus to the airport was very convenient. The pool was great
Room service entering the bedroom in the afternoon to put chocolate on the bed without knocking first. Poor service at the bar as there was only one bartender to serve a large number of people.
Too small rooms, design of the room with the bathroom faucet into the bedroom
Well where do I start!! But in a nutshell I loved the hotel Would recommend it to anyone.
Very well located, 5 min from the beach. The hotel gives free towels and a ticket for a free chair at the beach (but not a free umbrella). They have a rooftop pool, a very nice cafe in the patio of the hotel with life music every night. Brand new rooms. Very friendly personnel.
No wifi connection in the building 3. A bit noisy for those who live in the building 3 (parties take place in the inner patio). Very expensive breakfast.
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