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Score from 573 reviews Good 7.5/10

Newest reviews for Riviera Suites

  • Anonymous
      Sweden
    August 25, 2014

    Two pools

    Dark rooms No balcony in suites

    8.8

  • Anonymous
      Bahrain
    August 12, 2014

    The location

    The bathroom

    8.3

  • Shivram
      India
    August 12, 2014

    Location

    Lift did not work 3-4 times in a week. Wifi did not work for a whole evening. And was poor many times. No good breakfast. Shuttle was not on time. Room cleaning once in 2 days.

    5.4

  • Paula
      Sweden
    August 10, 2014

    The rooftop pool area is really nice. The beds and décor are super. Not crowded at all. The suites are big and nicely decorated with a very comfortable king bed. Valet parking was fast.

    The sofabed was to small and uncomfortable. Would expect more from a country where people are quite big... The free drinks during Happy Hour is not worth it-crowded, unfriendly service and not very tasty. The sunbeds on the beach are terrible-old, worn down and very uncomfortable. They don´t match the hotel and the standard they try to achieve.

    7.5

  • Christine
      United States of America
    August 10, 2014

    Location was very convenient, room was great and staff was friendly.

    Walls are thin, a group of young girls were very loud all hours of the night.

    7.9

  • Qi
      China
    August 10, 2014

    It is the nearest hotel to Miami Beach Convention Center.

    Internet service (wifi) was stopped for few hours in the early morning of Aug. 5 and Aug. 7.

    6.7

  • Anonymous
      Norway
    August 9, 2014

    Location close to art deco area. Nice roof top pool and good Cuban restaurant.

    We got a very dark (almost depressing) room on ground floor. Badly lit and dark colours in room.

    7.9

  • Anonymous
      United Kingdom
    August 5, 2014

    the toiletries were nice. It was 2 short blocks from the beach and a 10 minute walk (4 long blocks) to the main shopping area of Lincoln road. The southbeachloop bus stopped within 100 yards of the hotel (25 cents a ride). I asked a woman at reception if they would mind removing the products in the minibar in my room so I could use it for my own things and they sent someone to do that immediately.

    My experience of the staff was that with 2 exceptions, they were almost slightly rude in their approach, certainly off hand and not very smiling or welcoming and getting any tourist info from them was like pulling teeth. Check in was a long process as they can't serve more than 1 person effectively at a time - front desk is small. The door to the en-suite is frosted glass but still see through. The shower poured water out onto the bathroom floor. The sink was in the bedroom, not in the bathroom and there was nowhere to hang a towel for the sink. The bed had an indentation in the mattress on the side I prefer to sleep and into which I 'fell' uncomfortably each night. Housekeeping used an orange smelling agent which was overpowering. The aircon is set to freezing when you go in your room. Internet was patchy and slow. The rooms have wood floors - great but it means that there is unacceptable noise coming from the rooms above as people clomp about or click their heels - I think the people above me were moving the furniture around each evening, at least it sounded like that. Soundproofing generally is very poor - I don't want to have to hear people's bodily functions or marital activities through the walls thank you. There is also a great deal of noise in the corridors in the early hours - some of the guests when I stayed were incredibly inconsiderate, shouting and banging on people's doors begging to be let in - shouting to each other through the doors, playing music loudly in their rooms at 3 am etc. The website makes the hotel look fabulous and there is the tempting offer of what appears to be great complimentary perks however, all is not what it seems and I think they subtly misrepresent what they actually do offer. Be aware that there is a 'resort fee' of $17 per day on top of the room rate plus tax which I guess is to cover the so called complimentary perks most of which are simply not worth it.

    5.4

  • Anonymous
      United States of America
    August 3, 2014

    No room service

    10

  • Laurent
      France
    July 27, 2014

    Quiet location with professionnal staff. Good value for money in July

    Wifi very hard to connect but it´s almost a detail. Breakfast quite long.

    9.2

  • Burcu
      Turkey
    July 25, 2014

    Good location, close to center by walk but not in the middle of it so a bit quite area. Very modern rooms, small but ok. General areas clean, who cares about the dusty windows. Comfortable bed, good linens.

    Very small pools but enough to rest and become cool bu not feeling exactly clean. Has a beach with free sunbed and umbrella but need to walk about 10 mins.. Nothing to hang your towel around the washbasin which is not comfortable.

    6.3

  • Terry
      United States of America
    July 17, 2014

    Good location, staff and value

    7.5

  • Friedrich
      Austria
    July 13, 2014

    room location

    wifi very very slow car parking very expensive (36$ p.night)

    8.8

  • Kerrian
      United States of America
    July 13, 2014

    Nothing. I will never go there again.

    3

  • Arman
      United States of America
    July 8, 2014

    The hotel was beautiful and friendly and it was so nice to be able to walk everywhere! it was definitely worth the drive and 100% sure we will be going again!

    the only thing was the lighting, it was very dark inside the hotel room but we didnt mind it too much considering we were outside more than anything.

    10

  • Samuel
      United Kingdom
    July 8, 2014

    I thoroughly enjoyed my stay at the Riviera Suite, the staff showed excellent customer service, the rooms were serviced to a high spec, and they accommodated to our every need.

    10

  • Carvalho
      United Kingdom
    July 4, 2014

    The bed was great!

    They was no bathtub in the suite.

    7.5

  • Elizabeth
      United States of America
    June 24, 2014

    Better water pressure in restroom.

    Location to far from ocean dr walking

    7.5

  • Rafael
      United States of America
    June 22, 2014

    Nice and clean

    The parking bad

    7.5

  • Livia
      United States of America
    June 17, 2014

    I honestly was in awe. By everything. How great the staff was. My suite was phenomenal. I cannot WAIT to be back there again. Amazing amazing :)

    There is NOTHING negative about my experience. Whatsoever :)

    10

  • Pearl
      United Kingdom
    June 15, 2014

    Great value. I had nothing to complain about.

    10

  • Anonymous
      Canada
    June 14, 2014

    the location was perfect Shuttle bus to the airport was very convenient. The pool was great

    Room service entering the bedroom in the afternoon to put chocolate on the bed without knocking first. Poor service at the bar as there was only one bartender to serve a large number of people.

    8.3

  • Nestor
      Spain
    June 14, 2014

    Location

    Too small rooms, design of the room with the bathroom faucet into the bedroom

    6.3

  • Pearl
      United Kingdom
    June 11, 2014

    Well where do I start!! But in a nutshell I loved the hotel Would recommend it to anyone.

    10

  • Anonymous
      France
    June 9, 2014

    Very well located, 5 min from the beach. The hotel gives free towels and a ticket for a free chair at the beach (but not a free umbrella). They have a rooftop pool, a very nice cafe in the patio of the hotel with life music every night. Brand new rooms. Very friendly personnel.

    No wifi connection in the building 3. A bit noisy for those who live in the building 3 (parties take place in the inner patio). Very expensive breakfast.

    8.8

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