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3800 West Starr Pass Boulevard, Tucson, AZ 85745 – Show map
Excellent location – rated 9.3/10! (score from 38 reviews)
Rated by guests after their stay at JW Marriott Tucson Starr Pass Resort.
|One-Bedroom Suite with City View||
|King or Double Room||
|One-Bedroom Executive Suite||
|King or Double Room with Signature View||
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104 properties in Tucson
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38 verified reviews
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JW Marriott Tucson Starr Pass Resort's staff speak: English
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Free! WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and costs USD 12.95 per 24 hours.
Public parking is available on site (reservation is not needed) and costs USD 10 per day.
Private parking is available on site (reservation is not needed) and costs USD 20 per day.
Free! Free public parking is available at a location nearby (reservation is not needed).
24-Hour Front Desk, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 18 years stays free of charge when using existing beds.
Free! One child under 3 years stays free of charge in a crib.
Free! One older child or adult stays free of charge in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
JW Marriott Tucson Starr Pass Resort accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 38 reviews
Value for money
Show reviews from:
Just 2 miles from Sabino Canyon, this Tucson resort boasts a world-renowned tennis center, 2 desert golf courses and an on-site spa. Free Wi-Fi is provided in each guest suite.
Score from 41 reviews Excellent
Featuring a free shuttle service to Tucson International Airport, less than half a mile away, this hotel has an outdoor swimming pool and serves a daily continental breakfast.
Score from 122 reviews Excellent
Just 1 mile from University of Arizona and downtown Tucson, this hotel features an on-site restaurant, a hot, made-to-order breakfast and free Wi-Fi. Tucson International Airport is 7 miles away.
Score from 179 reviews Very good
Offering an outdoor pool and a restaurant, this hotel is 10 minutes’ drive from University of Arizona. All rooms feature pool views and a cable TV. Free WiFi access is available.
Score from 60 reviews Exceptional
the splash pod and swimming pool. drinking water always available.
self parking far from hotel
Staff, comfortable rooms, nicely decorated. Beautiful grounds.
Lazy river pool area dirty with trash & old food that attracted lots of insects.
My kids- ages 6 and 14 absolutely loved the water slide/lazy river! The resort also provides fancy fruit-infused water at several different locations throughout the pool area.
Staff was pleasant. Pretty setting.
I didn't think they hotel was particularly clean.
Loved the rocking river and water slide for the kids. Beautiful area, saw coyotes, quails and other wildlife.
Beautiful resort and great location
I had specifically requested a room with double beds before our arrival (there were 3 adults in our group) and the hotel rep confirmed it over the phone. When we arrived, they said they only had rooms with king sized beds available and there was not much they could do. The person at reception was completely clueless and not even trying to help, she just kept saying "absolutely, absolutely" and stared at us blankly. They even said there weren't any extra cots available. Luckily the housekeeping staff wasn't on the same page and they were able to drop a cot off for us. I expected more from the JW though the manager was very apologetic and tried to make it right by giving us a discount on the room and comping us with drinks. If they stopped overbooking and trained their front desk better, it would live up to the JW reputation.
Location, spa, clean, friendly, relaxing atmosphere, great food, beautiful pool, scenic views, nature hike, sunrise/sunset views, sequestered, private, all-encompassing, nature promoting, etc!
Self parking was far away; inability to unload your own luggage (with cart) to the self-parking garage; did not seem to want you to self-park, made it difficult, laborious, and inconvenient to go that route.
All staff is very nice, and professional, from bottom to top
Slow pool side service
I loved the view, the feel and the ambiance of the resort..
I am a local and I was charged resort tax.. I think being a local you should receive a discount of some sort.
Such a great property. The view is fantastic and staff is excellent.
Bike company was outstanding. Breakfast Buffet every morning was right on the money. Overall the experience was a 4 Star as advertised.
Golf Staff was 50/50. (Played there 4 times. Starters were excellent! Guys that meet you to set you up on the cart...literally half fell short...I am a customer and a guest...just because they get tired of "guests" doesn't mean you treat us like you don't want the hastle....that attitude may very we'll be the sole decision point on whether I come back. The golf pro shop counter...50/50...older guy named Mark...he was great. The others...they were condescending and seemed too good to be bothered. Famous BBQ restaurant wasn't that great. Staff was pretty rough...friendly but closer to 3 Star than 4. Menu was pretty heavy. BBQ they served us wasn't award winning. Also, some lighter fare food options would have been nice.
Beautiful location and well kept grounds.
fresh water available at every public area of the resort, hiking trails right outside the door, Larry Redhouse, politeness and service of entire staff, near many sightseeing destinations
Liked the area and the lay out of the resort, pools, spa etc. Good views from rooms.
Spa robs are old and had fluff in the pockets and seams Also robs in rooms where ruff on the skin and not that comfortable.
Very friendly, helpful staff. They even printed our boarding passes at checkout. Great location at the edge of a large desert mountain park(trail access across the street) yet not far to the downtown restaurant scene. Nice, well maintained facilities. We hope to stay here again.
We had the signature city view which does exposé you to patio music but it stops promptly at 10pm. The other side has a nice mountain view but has a western exposure that could be hot in certain months.
All personnel were friendly.
Love this destination.
-Nearby hiking trails -Biking around the resort -Our room had a great view of the city -Live music at night
-Self parking was too far from the main lobby -Guest rooms with city view can be noisy with the live music from the restaurant downstairs if one goes to bed before 10:00 pm. We were on the 8th floor (highest floor).
Many outdoor opps. If you want to rent bikes call rc cycles, 75 per day as opposed to 25 an hour at the Hotel service. Rides are technical and rocky. Golf course is awesome but not free.
Many add on charges and people overly eager to take your credit card number. You can park on the street for free !
The hotel staff is courteous, friendly and helps attending your requests promptly. Many of the staff did go the extra mile making use feel special. Wonderful pool(s), restaurants, spa and golf course, there is a Starbucks which stood out with the only bad service we received. Hotel is undergoing a renovation of the rooms; the room we got was newly refurbished and had a beautiful view. On check out we encountered problems with the bill, but it was corrected.
Nice location in an environment surrounded by saguaro cacti. Relaxing pool area Attentive staff (I would particularly mention Tobias from Front Desk). Signature Grill is a very nice restaurant and their staff very attentive
We experienced some problems with house keeping on check in (sheets not ironed, there was food in the fridge from previous guests) and on next day (room was not cleaned until very late in the afternoon, despìte numerous calls on my side), On our first night, we found also a significant number of insects in the room. That said, cleaning improved significantly during the rest of our stay Despite its reputation, we did not like the Primo Restaurant. Finally, we found errors in the billing at check out
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