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Roger Smith Hotel
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7.3
Top
Based on
65
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Anonymous
With friends
Croatia
June 18, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Jessa
Young couple
Lunenburg,
United States of America
June 10, 2009
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We were incredibly unsatisfied with the hotel. The photos that are online do not depict what this hotel actually looks like. When we tried to leave, and they told us that we had to pay the full price of the hotel in order to leave. It was by far the worst hotel experience we have ever had. |
3 |
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Mary
With friends
San Francisco,
United States of America
May 2, 2009
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The staff was wonderful. I appreciated the computer stations at the front desk. It was surprisingly quiet. My fellow guests were very respectful. The room, though very worn, smelled clean. There was a large closet with a helpful iron and ironing board. The beds were comfortable and the linens were very nice. The rooms are very beat up, with large holes in the wall paper, some stapled closed. Some drawers in the furniture were missing handles. All of the sink caulking and much of the bath caulking was mildew-stained. There is no fan in the bathroom. The room wasn't fully cleaned when we arrived; soap was only provided the second day and shampoo and other amenities on the third day. |
7 |
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Paula
Family with older children
Lisbon,
Portugal
January 18, 2009
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Very good location; good room and bathroom space. Too noisy (window over Lexington Av.); bedroom service was not very efficient (I had to request the cleaner would leave more coffee and sugar or soaps. |
7 |
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Anonymous
With friends
United Kingdom
December 16, 2008
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The location was great and staff were really helpful. The beds were awesome! |
9 |
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Mrs
With friends
Amsterdam,
United Kingdom
November 26, 2008
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friendly hotel. the most comfortable bed i ever slept in. great location. the hotel decor is very very shabby. worn carpets to a thread. peeling wallpaper peeling paint. broken lamps and hairdryers |
6 |
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Anonymous
Solo traveller
United States of America
November 16, 2008
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Location, size of room decent for NYC, good value for cost of room. A bit worn & dated. |
7.5 |
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Anonymous
Family with older children
Netherlands
November 4, 2008
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Location is nice- walking distance from Time Square and theaters Even on the 7th floor quite nice with a room at the front side |
6 |
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Anonymous
Mature couple
United States of America
October 23, 2008
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The staff was very responsive. The location is excellent. The windows did not adequately block out the street noise from Lexington Ave. |
8 |
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Anonymous
Family with older children
United States of America
October 21, 2008
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convenient location The door lock was broken; there was no hot water on Sunday morning; the hallway reeked of smoke. |
4.5 |
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Anonymous
Family with young children
Israel
October 4, 2008
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Close to main attractions and has all facilities Bathroom was not cleaned up. Only the towels were replaced. |
7.5 |
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Anonymous
Mature couple
United Kingdom
September 3, 2008
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Very central location, hotel staff very friendly. The hotel is worn out, and need a major renovation. The room was small. The shower doesn´t work properly and doesn´t look nice.The internet connection was very slow, close to impossible to use. This hotel is not good value for money. |
6.5 |
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Orit
Family with older children
Ramat Gan,
Israel
August 28, 2008
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This reviewer provided a score but did not have any comments |
7 |
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Eduardo
With friends
Madrid,
Spain
August 25, 2008
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Good Location. It looks a little old |
7.5 |
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Anonymous
Solo traveller
United Arab Emirates
August 5, 2008
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Location and accessibilty to major sight seeing and shopping destinations. No prior notification that the external facade was under renovation. |
7 |
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Sigfrido
Solo traveller
Barcelona,
Spain
July 30, 2008
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the charming old-fashioned style of the hotel, as well as the location. Excellent. at the moment of staying, the restoration of the facade was not a very comfortable experience. |
7.5 |
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Anonymous
Young couple
Australia
July 22, 2008
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This reviewer provided a score but did not have any comments |
9.5 |
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Christopher
Solo traveller
Foster City,
United States of America
June 26, 2008
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everything. a lot of space in the room. everything was neat and very nice. i will stay here again thats for sure. |
10 |
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Anonymous
Young couple
United Kingdom
June 25, 2008
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non working A/C fixed in 1 hour. Asked to change our room to get a non smoking room the day we arrived without any problem (it should be mentioned on the website). Good service/ Breakfast. Bathroom a bit old... |
7.5 |
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Siba
Solo traveller
lebanon,
Lebanon
June 4, 2008
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its nice and clean hotel and location is amazing |
10 |
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Alexander
With friends
Edinburgh,
United Kingdom
June 1, 2008
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The room was very large, with nice period furniture - the room had a mini library, with plenty of books that were actually readable! this is a great boutique hotel. |
10 |
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Ladislav
Young couple
Lozorno,
Slovakia
May 29, 2008
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Old style hotel furniture. The internet speed was very low. That was disappointing. |
7.5 |
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Anonymous
With friends
Israel
May 18, 2008
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This reviewer provided a score but did not have any comments |
9.5 |
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Anonymous
Solo traveller
Netherlands
May 12, 2008
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Location Rooms can be noisy and are a bit dark |
7 |
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Sônia
With friends
São Paulo,
Brazil
June 19, 2009
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Localização, conforto, atendimento. Oferecer melhores canais de TV, em aparelhos mais modernos. |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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