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501 Lexington Avenue, Midtown East, New York City, NY 10017, United States of America – Show map
Excellent location – rated 9/10! (score from 192 reviews)
Rated by guests after their stay at Roger Smith Hotel.
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192 verified reviews
They speak your language!
Roger Smith Hotel's staff speaks: Filipino, Italian, Spanish, English
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Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 40 per day.
24-Hour Front Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Filipino, Italian, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 16 years stay free of charge when using existing beds.
One older child or adult is charged USD 30 per person per night when using existing beds.
One older child or adult is charged USD 30 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 192 reviews
Value for money
Show reviews from:
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April 21, 2015
Bathtub got stuffed and flooded with water and had to be fixed.
Very comfortable matresses. Spacious room nicely decorated. Comfortable bathroom and free wifi! Greek yoghurt + cereals offered which was already a good breakfast.
April 19, 2015
The beds were really horrible. Very soft matrasses in our room and what they give you as "double beds" are no beds were 2 people can comfortably sleep. If you want to do that, you need to insist on a kingsize bed which automatically is much more expensive.
Location was good, and fast WLAN without problems. The hotel was overall clean-ish but pretty old.
April 14, 2015
Very noisy in front of hotel at night. If you're a light sleeper, forget about sleeping! Fire engines, cars honking, and weekend club down the road. Worth a stay, but ask for back room.
The rooms are quaint, the art on the walls and the outside are the added attractions.
March 31, 2015
Very comfortable beds
March 22, 2015
We were given a room, that was absolutely different of what we booked. Next day the staff changed the room. Don't believe descriptions of rooms, they are really different.
Location is good, but it pretty noisy district of NY
March 21, 2015
Very friendly staff who accommodated all requests; well located for easy acess to UN as well as to Central Station and a wide range of shopping.
March 1, 2015
Great location. Loved the yogurt bar.
February 18, 2015
Beds weren't the most comfortable
We were travelling as a party of 3 adults and we booked a room that had 2 doubles and a sofa bed. A great sized room for New York. Conveniently located for sight-seeing.
February 17, 2015
Great location, easy valley parking, nice yogurt in the morning. The maintenance guys responded within minutes.
February 10, 2015
Dated, but not an issue for us. Heat controls weren't evident to us so we ran the air to counter balance the heat.
Great price point, location, and staff friendliness. Close to food venues and Starbucks. Roomy for NY.
February 3, 2015
Should be at least two armchairs in a room
Willingness to change room to make sure we would be comfortable
February 1, 2015
Nothing to dislike.
The hotel rooms are cosy and comfortable, the staff is friendly and helpful, and overall, the hotel has a very pleasant atmosphere. In the immediate vicinity there are plenty of places to have breakfast or dinner. It was my first time staying in the Roger Smith, but I will certainly go there again during my next visit to New York.
January 15, 2015
January 13, 2015
Most of the reception staff were rude. The entire week was a Comedy of Errors. They debited my visa card twice but didn't believe me. They gave us the wrong room. They told me I was mistaken several times when I was correct.
The ambience and the artwork and the furniture and the location.
January 4, 2015
The water pressure on the top floor
This is an excellent place to stay for the money.
January 3, 2015
too hot in bedroom no control on heating. a little old fashioned needs updating
no frills but clean and comfortable very friendly staff
January 3, 2015
For this price I would have expected breakfast and at least something like a bottle of water in the room.
Clean and cozy room, very nice location as a start for exploring Manhattan.
December 20, 2014
Comfortable junior suite (I like the Delux a lot more, but alas travelling for work there was only so much i could charge); genuinely courteous staff; excellent location.
October 22, 2014
Wifi didn't work properly, nor did tv or room key.
Rooftop bar was lovely.
October 15, 2014
Noise. it felt as though there was no window in my room. The noisiest room I've stayed in after 34 years of travelling with job and for leisure. The first time I've used ear plugs - not good after a flight from the UK and you go to bed after almost 24 hours on the go. Double-glazing! Very tired decor.
Old fashioned rooms and cosiness made it surprisingly endearing. Good staff who clearly try hard and more importantly, care. good location.
September 5, 2014
Being an old hotel, it was noisy, even on 13th floor-that's just NYC I suppose but it does impact on sleep! The older guy on the desk was very negative and unhelpful when asked simple questions-a real contrast to Sophia. It advertises a restaurant but we never found it open tho we stayed a week! (Lexington Brass close by was excellent at all times of the day though)
The location was great and the hotel has a cosy personal feel. Sophia on the desk was brilliant and absolutely made the stay....a real 'can do' lady. Rooms a good size, beds comfortable, wifi reliable and quick and the 24/7 granola and yogurt bar was the perfect breakfast. Loved Henry's rooftop bar on 16th floor.
August 31, 2014
when you arrive there is noone at the door to help with your luggage You have to go in and find someone. Bellhops with uniforms would be helpful hard to know who is an employee or guest sometimes.
sophie at the front desk is very good. rooms are great with nice touches like books!
August 24, 2014
The hotel interior is dated, and our bedroom was a little too noisy. Could use newer air-conditioning units.
The Location good, the staff is very helpful, the suites are very roomy and the food ordering system is great! The value is just excellent!
August 15, 2014
Plenty of rooms available but given very loud Lexington side room near elevator, bathroom floor dirty at check in with hair balls and toilet paper scraps, TV did not work, in room coffee is horrible and only option is sugar, no replacement on coffee for second night even though asked at front desk, no concierge, front desk did not know the area or what vegetarian means, roof bar tiny and rarely open and never late, bathroom sink partially stopped up, tub didn't drain well, shabby, electrical situation with extension cords may be a hazard
Comfy bed, good pillows; a/c worked well, yogurt and granola in lobby nice plus
August 14, 2014
Having to leave
Roger Smith is a great place to stay for business. Never let's me down. Best beds in NY!
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