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Score from 2051 reviews Good 7.7/10

Newest reviews for The Roger

  • Nancy
      United States of America
    September 1, 2014

    Nice appontments in room. Very helpful staff. Near Morgan Library and Museum.

    My husband thought the bathroom was a little too small. I thought it was fine.

    8.8

  • Ilene
      United States of America
    August 31, 2014

    Elevators are slow

    10

  • Alexis
      Cyprus
    August 29, 2014

    Helpful staff Design Spacious rooms Lobby area

    We could hear the TV from the room next to us but nothing too major

    9.2

  • Timitra
      United States of America
    August 26, 2014

    Good location, easy to catch a cab

    Bathroom is extremely small but that was minor in relation to the service. The air did not work very well the entire weekend. The resolution was to provide 2 fans. I was told they held another room but gave it away when we didn't return to the hotel at a certain time. No one attempted to inform me of this other room and the need for us to return to the hotel by a certain time.

    5.8

  • Martina
      Slovakia
    August 21, 2014

    Excellent staff, excellent location

    AC in room was quite loud

    8.8

  • Donna
      United States of America
    August 20, 2014

    The bed was comfortable, the staff was friendly and the happy hour a lovely surprise.

    A bit longer walk to the subway N. R lines than I expected - but not a big issue

    9.2

  • Gareth
      Hong Kong
    August 18, 2014

    Attentive staff Free wine happy hour Amazing comfortable bed Excellent breakfast

    9.2

  • Mary
      United States of America
    August 16, 2014

    I stay at The Roger a few times a year and it never disappoints. The staff members are exceptional and the rooms are beautiful.

    10

  • Michiel
      Netherlands
    August 15, 2014

    Location Good wine Friendly

    10

  • Anonymous
      Spain
    August 14, 2014

    The decoration and friendliness of staff

    I should have known that the room booked was interior

    9.6

  • Anonymous
      United States of America
    August 13, 2014

    To be fair - the Roger was not a horrible hotel- just ok. The doorman and staff were nice and somewhat helpful. It was a little run down.

    The room was small and bed quite small for two people. Seemed smaller than standard full size bed. The bathroom was the smallest I have ever seen. The sink was extremely small. There was about an inch gap at the top of our door to the hallway - which made it quite noisey when someone was in the hallway. Just didn't seem like what you would consider a boutique hotel.

    6.3

  • Anonymous
      United States of America
    August 13, 2014

    It was a great location. The staff was very helpful and friendly. The breakfast buffet was good but a bit pricey so go hungry. It was clean and had nice decor. We will stay again the next time we visit NYC.

    The lighting in the room was poor.

    8.8

  • Khaled
      Kuwait
    August 13, 2014

    People are nice

    Elevator is slow 2 reach

    7.9

  • Matthew
      United Kingdom
    August 12, 2014

    Location , style, size, design, not a huge overrun hotel

    Perfume smell in rooms was a little overbearing on arrival

    7.5

  • Xavier
      United States of America
    August 10, 2014

    Caring, welcoming and effective staff. Interior design, home-like cosy boutique style. Room decoration

    AC a bit too noisy in the room

    9.6

  • Anonymous
      China
    August 8, 2014

    Everything is good

    9.2

  • Balazs
      Hungary
    August 6, 2014

    good located hotel. the staff was friendly and helpfull. the room and the hotel was clean.

    after the room cleaning the crew changed the room temperature so low as in the fridge... we changed our reservation and they was'nt ready for it...

    7.9

  • Michael
      United Kingdom
    August 5, 2014

    Perfectly located, safe and clean it is the minimum I would expect at this price.

    Apart from the overwhelmingly scented lobby there were no specific negatives. What is the story about charging a twenty-something dollar admin fee?

    8.3

  • Stacia
      United States of America
    August 5, 2014

    Location. Decor. Friendly staff. We loved it.

    10

  • Sergio
      Mexico
    August 4, 2014

    EXCELENTE, LO RECOMIENDO AMPLIAMENTE

    10

  • Margaret
      United States of America
    August 2, 2014

    When we had a problem with our AC, they gave us a new and better room, a gift of fresh fruit.

    No safety grips in the bathroom for safe access in and out of tub/shower.

    8.3

  • Mireille
      United States of America
    August 1, 2014

    Amazing location: walking distance to Grand Central & Broadway Modern & luxurious decor: the public areas make you want to hang out. The bedroom was comfy and spacious. I loooved the tiles in the bathroom & the huge shower. Friendly and helpful staff Unbelievable Booking deal!!

    Nothing. Really enjoyed my stay!

    9.2

  • Amina
      United States of America
    August 1, 2014

    staff, location, and room comfort.

    10

  • Lütfi
      Turkey
    July 31, 2014

    Location

    I had paid for a terrace room, but when i got there : Gee ! the receptionist told me that they don't have the room i reserved and paid for. They sent me to a room that anyone might feel as if drowning. I was so tired after a long trip and did not have the energy to refuse their inferior room offer, besides they claimed that the money i paid was not refundable. So be careful for the surprisesssss in that hotel !

    5.4

  • Marieke
      Netherlands
    July 31, 2014

    Beautiful Lounge, Perfect location, Wonderful beds, Nice bathroom

    No roof terrace as implied on site

    8.8

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