Room Mate Grace  

Nice rooms - rather spacious for NYC. Great breakfast in a nice atmosphere. Good, very central location.

The free WLan was a nightmare. 9 out of 10 times you could not log in since there were already too many users registered, if you were able to log in the connection broke down after 5 minutes. I needed the conncetion to work in the room at night and this was really a big minus!

The staff at the room mate grace were amazing, very helpful and very attentive. The room was as it was on the website, clean with everything you need from a hotel for a long or short stay. The Location was awesome, it was on the same street as time square, we couldn't believe how close we were and the best part was at night we couldn't hear a pin drop.

I couldn't recommend this place enough, everything was first class, if I was to be very picky, the gym isn't much of a gym, but when your on holidays who really wants to work out?

The location was excellent-- a few steps away from Times Square. It was clean, surprisingly quiet, dark and cool. The small room was charming and well-appointed. The bed and pillows were very comfortable. The staff was friendly and helpful with maps, directions and suggestions for local attractions. The room was very inexpensive-- a real bargain!

I have no complaints-- I'll definitely stay there again.

Too expensive for what it is. Nothing " Delux" about our room! Yes there is a pool but it is small ! There is too much to see in ny so why do you need to swim in a box? Decor obviously cheap and nasty. Rooms too small.

Overall, it's a good place to stay. Less expensive than the rest & perfect location. We were able to walk to everything. The staff are very nice & helpful. The rooms are small as all are in nyc, but it works for people that are there to enjoy the city & not stay inside. Clean, no bedbugs, and the bed was very comfortable. I would stay there again. Just don't go there expecting too much. It's nothing fancy, but it works. And it has a bar/indoor pool. Noisy on Saturday nights, but again who stays in the room with Times Square just outside the door!!!

Rooms are small but very clean and tidy. Plus the room has items important to travellers: shampoo/etc., hair dryer, larger towels, good shower, tv, bath robes, safe, and refrigerator. The location is superb and the hotel is safe with the front desk well-attended to.

The hotel was fine. The bed setup is odd but understand it is a way to maximize space. Plus, I have travelled worldwide so understand this to be more typical of European hotel room. The setup may surprise some travellers but I found the room so tidy and the bed very comfortable so that more than made up for the unusual setup. We were not sure that the refrigerator worked (it was warm). Perhaps leave instructions for how to adjust the settings for the refrigerator.

What did I not love! It was the best hotel I have ever stayed in and will be back to this exact spot when I return to New York. I have one major thing to say! The room was awesome! When I say clean, I mean clean! The bed was nice and clean and comfy as well. It had a down comforter on it and I was not expecting that. Surely made me feel like I was at home. The actual building was so clean I just couldn't believe it. After looking for weeks and being "scared" because of all the reviews I read I found this one. So happy this fell into my lap. Oh! And the location. Omg! Half a block from times square. And I don't mean a big block! You need to stay here! Def worth the money!

Loved the location. We came to New York to see a Broadway Musical. The theater was two blocks away. Our hotel was also one block away from Times Square and a few blocks from Rockefeller Center...so convenient.

I got an amazing price from Booking.com. For that low price, I thought Grace provided a good room. The hotel & room were modern and clean and stylish. Fantastic location in the heart of Times Square. All of the staff were very friendly, courteous and helpful. When I told the morning front desk manager that my tv had not been working right, he apologized and offered me a free breakfast at the hotel. I thought that was a nice gesture!

If you need reliable WiFi access, don't use Room Mate Grace! Most of the time I got a "fail" message that said "too many subscribers are signed on." Then, on my second and final morning, the Internet connection completely crapped out and I couldn't get online.

Very Modern with an amazing pool area that turns into a nightclub at night.

Loved everything. They even held our bags after check out.

All of the staff were extremely friendly and helpful from front desk to cleaning crew. We felt very safe and welcomed here. Rooms were no fuss and compact but enough room for me as I spent most of the time out and about. I liked that it was only a block from Times Square.

The only thing I didn't like was the construction noise outside first thing in the A.M. but that wasn't the hotel's fault. Found a better and cheaper breakfast just a couple of doors down where there are 2 deli's with breakfast food.

i definability liked the location, for being so close to times squares, i did like my hotel room, it really was, what i was expecting

people at the front desk were a little bit rude and really bad at costumer services, you should fire them

Really liked this boutique hotel. Front desk service was very helpful. Can't beat the location; very convenient to restaurants, times square, subway.

Would like both sides of bed to have access - one side up against wall made room bigger but not convenient for the second person to get out at foot of bed.