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Hilton Rosemont Chicago O'Hare
5550 North River Road, Rosemont, IL 60018 – Show map
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21 properties in Rosemont
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108 verified reviews
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Hilton Rosemont Chicago O'Hare's staff speak: English
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Fitness Center, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and costs USD 9.95 per 24 hours.
Public parking is available on site (reservation is not needed) and charges apply.
Room Service, Airport Shuttle, Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
One older child or adult is charged USD 25 per night in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hilton Rosemont Chicago O'Hare accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests under the age of 21 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 108 reviews
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Location, location, location Access to the convention floor
No FREE Wifi
Starbucks in the lobby
poor lighting in the meeting room
Everything is allright.
Breakfast expensive for a poor choice
Quiet, liked the safe in the room, liked the skywalk to the convention center. Liked the parking and the fact it was paid for.
The food was overpriced. French toast was almost $7 per slice of bread! $3 for a coke. And if you have a drink you will pay through the nose.
I needed to change airports in the morning. Was going to take a can but lashonda (spelling?) walked me through the cta over there twice to get me enough confidence to make my flight. Great guest service!
Amazingly friendly staff, very helpful and pleasant.
The wifi was very inconsistent and I believe should be free across the whole hotel as value for the guests
Everything was great, pleasant experience!
Took a while to get extra blankets, had to request twice...not a huge deal.
Everything the black lady at front desk very nice she has short hair
The hotel was very accommodating. Enjoyed a room on the 10th floor, allowing ease of access to both the fitness rooms and pool. The staff was friendly however the evening staff might get to know the brunch prices so that when asked, they can provide an answer.
The service in the restaurant was terrible at dinner time. Would not bother eating there a second time other than for brunch.
Pool upstairs, nice view.
friendliness of staff had a problem checking in through no fault of their own and they patiently worked with us to get it straighten out beds very comfortable rooms very clean
Close to metro (safe!) Close to rental cars Close to airport Mall nearby for shopping before flight
not many restaurant options in walking distance
Lovely, friendly, helpful, comfortable. I was very impressed.
Location was perfect for an early morning flight from O'Hare. The room was very comfortable and elegantly appointed. Staff was friendly and helpful. Shuttle service was timely and efficient
Wasn't anything I didn't like; however, our stay was very brief and we didn't use many of the hotel's services.
Clean and spacious rooms. Guest services/front desk staff.
No free internet. Bar staff were very unprofessional and rude.
Staff friendly and helpful.
Lack of WiFi in rooms unless you pay for it.
Bed was very comfortable. Room overall was lovely
Gym could have more equipment suitable for women's exercise. better pick-up service as driver of airport shuttle didn't pull up outside the door or announce his presence so I missed the shuttle and had to wait for the next one
I liked the comfortable bed
The tv in our room was real snowy considering its a newer tv.
Breakfast buffet was awesome including eggs benedict and omelettes to order in front of a huge fireplace. I was promptly upgraded to a jr suite upon check in for being a gold member. Very convenient to O'hare airport with free shuttles every 20 minutes starting at 4 in the morning.
Pool supposed to be open till 11 but it was locked up at 10:45pm when I got there.
I was in for a conference at the Hyatt over the road. The location was excellent (though there is plenty of choice in the area). The airport shuttle is great (although arriving at terminal 5, I was told that I had to get to terminal 3 to use it, so I took a taxi on arrival instead - I did use it when I left from terminal 3 though). I stayed 5 nights and the staff were mostly very friendly and some were excellent. The place was clean in a slightly worn and even austere way.
I expected a better breakfast for $20 (found cheaper and better elsewhere after the first morning and came back only for convenience on the last) and $9.95 for wi-fi was also a bit steep I thought (but then I knew about that before I went). My reservation wasn't found in their system when I arrived, so the receptionist sorted that out (or so I thought). At the end of my stay I was then charged $100 more than I had been quoted. It's easy to miss that, but luckily I spotted it and pointed it out. After a little while (20 mins) the problem was finally resolved and to be fair, I was eventually charged slightly less for the week. Still, I expect that part to go smoothly when I use booking.com. The place was nothing special, with a slightly dated and utilitarian feel. Although the staff were friendly enough, I didn't get the feeling that they loved the place any more than I did. On account of the breakfast, I didn't bother trying the restaurant for any other meals. I travel a lot and use basic to top hotels all over the world, so I feel I have plenty to compare. It wasn't bad, just not great either.
chemicals too strong in the pool caused coughing, discomfort
Good location near to O'Hare Airport. Quiet and large rooms.
WiFi is not for free -cost quite 10 USD recently doesn't make any sense. Internet access should be for free. Extremely expensive parking 22 USD per night. Extremely expensive breakfast quite 21 USD per person! Good Lord. Overall, hotel is too expensive in some annoying things like wifi and parking. In fitness room, airconditioning is blowing through the equipment -so you run or bike in the flow of really cold air -after one session you are sick -maybe this is the reason why not too many people are using fitness room? Pilot to airconditioning is locked so no way to adjust it. All you can do is to switch it off.
It is a beautiful hotel, very clean and very comfortable. The only thing is I wish they made it more obvious on their website that parking was extra.
quick access from the airport, good staff, clean
we were only able for a short stay
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