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Newest reviews for Royal Garden at Waikiki

  • Kirsty
      United Kingdom
    August 11, 2014

    Loved the friendly staff - receptionist and bell men!

    9.6

  • Roberto
      United States of America
    August 5, 2014

    Large apartment with indoor laundry

    The apartment was sooo dated, the carpeting made it smell like basement, the bedroom was sad, claustrophobic, no air conditioning and with the windows open the noise (of the wind blowing so strong, like a wisle) was unbearable, the beach in front of the house is nothing like it looks in the photos, it wasn't there, from the street directly came the water, whatever little "private" beach the hotel had it wasn't even nice, i never went, i had to drive 30 min to get to nicer beaches

    3.8

  • Michael
      Australia
    July 22, 2014

    the people were great . Made welcome and just relaxed.

    9.6

  • Anonymous
      United States of America
    July 14, 2014

    The size of the room was nice and over looked the city of Waikiki. Pretty and clean facility and the valet Ted is awesome! Only helpful and nice worker there.

    No room servicing ie. Daily cleaning, no new towels daily, must request. House keeping only cleans if you stay more than 8 days!!!!! $30 a day parking! Pretty much not like a normal hotel. Oh and the best, no hot water and your room isn't ready at the garenteed 4pm. But everyone else's is.... And lastly, the air conditioning unit in the room sucks, they apparently can't afford a real unit, so each room has a small unit on the wall that can't go down very low (67 lowest) to beat the humidity.

    7.1

  • James
      United States of America
    July 14, 2014

    The location was good - near the center of Waikiki, but not in the crowded part. The unit had all the basic amenities desired

    The unit was somewhat small and only had a microwave - no oven or cooktop. The wireless internet, while complementary, was extremely slow.

    7.9

  • Anonymous
      New Zealand
    June 28, 2014

    Every single staff member was excellent! very friendly and very helpful, couldn't have wished for more

    The only thing that could be improved is moving the building closer to the beach

    9.6

  • Bettie
      Australia
    May 21, 2014

    Everything near to shops and beache

    A stain covered under cover which I changed and put a sheet on from the wardrobe otherwise all great

    8

  • Penny
      Australia
    May 6, 2014

    The modern facilities including a kitchenette with all the basic crockery and cutlery, etc. and a microwave. The proximity to the main shopping area of Waikiki - just a five minute walk to the beach. Wonderful, friendly and efficient reception and concierge staff.

    Being pressured to attend a session on timeshare. We hadn't realised the hotel was part of a timeshare chain. We didn't attend the session as we weren't interested.

    10

  • Chris
      Australia
    May 6, 2014

    Very friendly staff, everything was so easy and looked after

    No restaurant or bar facilities within the hotel

    9.6

  • Svetlana
      United States of America
    April 16, 2014

    Great place. Exceeded my expectations. Very clean. All staff was super helpful and super friendly. We had a great time and would come back.

    10

  • Richard
      United States of America
    April 14, 2014

    Cleanliness, friendly staff, nice pool area, great place to stay.

    Long walk to beach. Wind noise down halls at night. Didn't know that louvered windows could be adjusted for less noise.

    9.6

  • Marc
      United Kingdom
    April 6, 2014

    Good location, good views of canal and good staff. Free laundry.

    Room lighting is poor. Rooms are not cleaned and kitchen facilities are basic. Tours are overpriced.

    7.5

  • Nichola
      Australia
    March 30, 2014

    Very clean and comfortable room, short walk to beach.

    8.3

  • Robyn
      Australia
    March 21, 2014

    Allowed early check-in. Location a few minutes walk from the main drag in Waikiki and only 10 minutes walk from the beach. Resonable sized room, clean.

    Its a timeshare. This was not conveyed to us during booking and we were charged additional fees for not being timeshare owners. Furthermore we were told we were obligated to attend a presentation for 2 hours during our stay (4 days) however on finding that we weren't available at any of the sheduled times, we were met with a great deal of hostility from hotel staff. Noisy. Constuction/renovation across the road from our room from 7am to 5pm meant little chance to sleep in or relax and was difficult to deal with on the first day when very jetlagged. Problem with plumbing or pipes left us awake listeneting to incessant banging for 3 hours from about midnight on the second night.

    4.2

  • Phoebe
      Canada
    March 9, 2014

    The hotel was very elegant. Rooms were clean and spacious and had a small kitchenette.

    No room service! If you book from booking.com they give you a time share room that is NOT serviced until the end of your stay!

    7.5

  • Erin
      United States of America
    March 8, 2014

    Couldn't be more pleased. Stayed in 1512, lovely view of canal, partial ocean, mountain and city view. Able to sit out on balcony and enjoy coffee and cocktail, depending on time of day. Our A/C wasn't working at check in and someone came up and fixed it right away. We anticipated some time share pitch but they weren't pushy about it. Not far from shops or beach, nice to be off beaten track and on canal. Will stay again and again and again! Maholo to all staff, everyone was helpful and friendly without being pushy.

    Not much to dislike. Paying to park is all I can think of, but understand that you just need to.

    10

  • Charlene
      United States of America
    February 24, 2014

    Staff very helpful. The concierge staff for Wyndham freely helped EVERYONE. What a lovely lady.

    There was not much to not like.

    9.2

  • Benoit
      Canada
    February 24, 2014

    Kitchenette allows you to avoid restaurants for small meals Spacious room Great value for the price Welcoming staff

    10

  • Jaroslav
      Czech Republic
    February 16, 2014

    Nicely renovated big room, kitchen, free self-laundry and washing powder, twice a week breakfast meeting with staff, good location.

    Small terrace (not big enough for sitting)

    8.8

  • Breanne
      Australia
    February 15, 2014

    The staff were very friendly and the building and rooms were lovely. It's right in the heart of Waikiki. Would definitely stay here again if returning to Waikiki.

    10

  • Mathew
      Australia
    February 15, 2014

    The bell boys! Excellent service & always smiling & friendly

    We booked 2 rooms but ended up being on seperate floors, cause apparently you cant tell if we booked together, but on my confirmation form it said 3 nights, 2 rooms. We were really not happy about that. One couple was on the 6th floor while the other was on the 12th.

    5.4

  • Anonymous
      Australia
    February 9, 2014

    value for money

    no room service- cleaning in particular

    9.2

  • William
      Canada
    February 5, 2014

    Well appointed room Lobby Pool Location Lanai & furniture Kitchen equipment

    Lack of comfortable indoor chair

    8.3

  • Donald
      United States of America
    February 4, 2014

    The staff were friendly, responsive, and helpful.

    10

  • Monika
      Canada
    February 4, 2014

    nice, newly renovated, fantastic lobby, good beds and bedding, small but well equipped kitchenette, free laundry was a bonus, we would gladly stay there again

    it would have been nice to have a bigger balcony for a table and 2 chairs, the gym could have a few more machines, too bad the pool does not get any sun, but those were not major concerns

    9.6

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