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2626 Parkway, Pigeon Forge, TN 37863 – Show map
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Outdoor Pool (seasonal)
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks)
Non-smoking Rooms, Heating, Air Conditioning
2:00 PM - 10:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
One additional older child or adult is charged USD 20 per night when using existing beds.
One older child or adult is charged USD 20 per night in an extra bed.
There is no capacity for cribs in the room.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Royal Inn accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note the elevator is closed due to renovations until further notice.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 218 reviews
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There were two beds
We found things on the floor from previous guests. After that it was hard to feel like room was clean. The swimming pool was very small.
Well I liked the room, close to some good places to eat and go and shop. Friendly Staff and was a good price that I paid.
The pool could have been bigger and I feel like coffee should have been available 24/7.
breakfast was included but we got a donut and a cup of coffee and the staff arrived late to open up.
I was glad I didn't have to climb the steps to the second or third story. My room was on the first floor.
I had reserved a room that was supposed to be non-smoking, and upon entering the room, I was blasted with the smell of cigarette smoke. Then when looking for an alarm clock and other stuff expected to be in a hotel room, I noticed that there was a pile of cigarette ashes that had fell on the edge of the box springs of the bed. I could have got a different room, but just chose to tough it out. Wasn't what I expected.
Comforter had burn holes all over, pillows were flat, nasty & had slobber stains. Went to the office to get different pillows & the man said they didn't have anymore. I wasn't about to let my family use these so I got 3xtra pillowcases for all four pillows. There was no table in the room for my family to eat at. No tissues in the tissue holder under the sink, no iron or ironing board, no soiled laundry bags. The tub was disgusting with cigarette burn marks on the side. The shower curtain was mildewed. By far the most disgusting motel my family has stayed in. Not worth the $100/ per night.
My money back!!!
It was awful the room smelt it had wet carpet the door wouldn't even open the bathtub had mold in it the ceiling tiles had mold and looked like they were falling out. We didn't even stay scared we would get sick or bed bugs. Not worth a 100 dollars.
The second shift guy was rude with a mouth and a attitude from hell. I called on room phone to ask a question about tv. He picked it up and never said anything I could here him with someone cussing and down grading other motels. Plus my credit card was not to b charged and it was. Not very happy and will not stay there again. Will tell everyone to stay away from that place. Guess management don't care cause its her husband that has that attitude. . We changed motel to finish the week out..
In one word "NOTHING"!!!
ROACHS, dirty floors, no microwave when it states there was one your website, mold looking junk around the tub and commode, rust on the baseboards and door frames, security latch was broken off the door, hard to even get in the door, had to put your shoulder into to force it open, smudges and scribbling on the walls which included happy faces drawn on by a magic marker, toilet roll holder broken off and roll was just stuck on the side still on the wall, the corner of the ceiling in the shower (which by the way I did not use) was falling down, broken hairdryer, contentinal breakfast consisted of doughnuts and coffee which we had no stomach for anyway after seeing a roach climbimg up the wall where our suitcase was YUCK!! the staff was not great either. When checking in I was address as "girl" by the rude male clerk and when I told the clerk when checking out about the roachs she just shrugged her shoulders and her response to not having a microwave "well that room didn't have one". when I told her the website STATED there was suppose to be one she said "well not all the rooms did and it was just the luck of which room you got". We would have been better off sleeping in our car and save the $100.00 rental price. The next morning we left there for another hotel up the road for half the price,clean, friendly staff.. But thats another review. I have a movie & pictures of everything I wrote about including the roach. I will certainly send them to you as soon as I find out the procedure to do so. The last thing is this... how anyone can give a 4 or 5 star rating to this place is beyond me. Those ratings help push this terrible place up and give customers a false sence of security. They need to update the pictures on their website with ours and maybe then they will improve their hotel... can I rate this with 0 stars or -5 stars would be closer to the truth.
room was nasty room stunk and had bugs no phone and had tornado warnings no internet rude staff light did not work they said they were out of bulbs.Sink stopped up,hot tub had tiles broke.
the rooms were bad , had bugs and holes in wall. didn't even stay the last night cause of bugs . might say we threw our money away . made our trip a bad one . very disappointed .
The only good things i can say about this place is the location and friendly staff
There was trash everywhere. broken chairs on the balcony. Multitudes of cigarette butts laying around. Piles of ripped open trash bags at the dumpster. Pool was so murky i couldn't see my feet while standing in 5 feet of water. also noticed a safety hazard.
location The staff was pleasant and did refund our money for the second night since we decided to go elsewhere.
The entire room was in bad repair. The sinks were stopped up, the phone didn't work, the lights didn't work. The jacuzzi was pulling away from the wall and the faucet was caving in. The room had a bad smell. And the mattress was not comfortable and you slid to the middle no matter where you were.
It was easy to get to it was ok just need to be updated the beds were bad not at all confont
windows was'nt clean,mirrow was'nt clean,buds in bathroom,and lied about serving breakfast.
The room and bathroom was clean.
The guy working the front desk was very rude and disrespectful. He seemed to have a chip on his shoulder for everyone that came in to ask a question or check in. They promoted a complimentary breakfast but only served glaze donuts and coffee. Did I say he was terrible rude.
Good location and clean room - diagonal bed and shower/hot tub...interesting setup.
No extra pillows or amenities - tub old but it worked :>
Location was perfect for Pigeon Forge. Center of everything. Room was clean and comfortable but outside was dirty and things laying around property. Staff was friendly.
The room was dirty, and the tv didn't work. Outside the room there was a refrigerator that was torn up. This hotel needs a lot of work done on it.
Location was great, walking distant to all the attractions.
everything was good! =)
People up late, knocking on doors looking for a woman. After midnight.
The bathroom had holes in the wall around door frame. There were bugs/ants in bathtub.
* The jacuzzi was nice. * Room was clean and fresh towels every day. * Great location to everything. * Cleaning staff friendly and helpful.
* The exterior building was unkept. * Prices for rooms were cheaper when we arrived than price we booked on line. * Poor reception on cable TV.
Well I thought the price at first until they tried to hit me up for another $70 - $100 bucks after the 3rd day...
Supposed to be a non smoking room and wasn't, the king size bed was horrible and sank in the middle, the hot tub would not hold water, the ceiling was peeling, etc.
Housekeaping services was good.
No micro wave, no iron or ironing board, rust on door frame half way up from floor, marks on mirror decreased vision, no stopper plug for sink, stains in commode, shower didn't work and had to use pliers to get water to shower head, old TV.
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