Royal Sonesta Hotel Boston

立地はとても良く、チャールズリバーに臨む部屋が良い。目の前にモールもあり便利。ボストンのノースエンド- の方には歩いても近い。ジムが24時間開いている事。

部屋が少し暗く感じた。プールに夜行くと、使い捨ての男性用水着がもうないとあっさり断られた。準備不足。- 部屋のヒーターや隣りにあった業務用のエレベーターが常にうるさく感じた。

どの部屋からもチャールズ川と対岸ボストン市内を眺めることができる環境と眺望は素晴らしいです。今回はハ- ーバード大学での研修参加が目的でしたが、大変便利でした。

特にありません。大変快適でした。

the location

the staff attitude and the total absence of the care for customer

Location

I signed-in at registration at a rate of $156/night. After experiencing poor accommodations, tiny room and miniscule bathroom, I checked-out the following morning - however I was charged $250/night for the room ! Despite my vocal complaints, the Front Desk refused to make the correction to my charge card. I would never recommend the Royal Sonestra to anyone whom I value. The customer is certainly not Job One with this poor hotel.

This was not our first stay here and we were delighted that there was no signs of any decline in either the ambience, efficiency or friendliness of all the staff. Location on the river whilst being easy traveling distance to city is also another plus for us.

I love the staff...very attentive....the concierge found me a Red Sox playoff ticket in seconds!...if only there had been a Monday game! The rooms here are wonderful...GREAT BATHROOMS...heated floors! And big bathrobes and jacuzzi...plus awesome Boston skyline views....I Would stay here always when I'm in Boston ...Barbara Shane

Nothing ...I loved everything

visited our son who is at Havard.

they put a hold on our card which madeit difficult to get money from the atm.

Can't fault the staff they were excellent the hotel has everything you want the ArtBar is a great place to have a drink.

When i booked the room we were not told it was right next door to the service lift which started working at 5.00am every morning.And for the amount of money that i paid for this hotel i thought was bad service.

The valet guys were really good.

Front desk was not very warm or friendly all the times I was inquirng about something or another. The breakfast buffet staff were terrible. There was 3 of them running around doing who knows what, while there was only 4 patrons including myself. I couldn't even wave anyone down to get a 2nd glass of grapefruit. They were not very friendly or accomodating. The concierge was very busy when I showed up and asked questions about tours, he basically said just take the orange bus, we have tickets for $70, its the best. thats it, no elaborating on exactly what they do, just gave me a map and asked me to have a look, in the morning he was very helpful, by mid afternoon he was very very cranky. I would not stay here again.

room was spacious, clean...bedding beautiful. Doorman very helpful w/ directions

As a family of 4 with 2 teen-agers,we enjoyed our stay there.The hotel is close to a subway-station and across the brigde from Beacon Hill and the north end.Very convenient and beatiful location .Along the river :very nice for walking and enjoying the view of Boston.Next to a big shopping mall and restaurants:very easy for breakfast and snacks.The rooms were very clean,the beds and pillows very comfortable.

summer fest benefits

the hotel and staff provided everything i needed.Very conveniently located and within walking distance to most amenities.