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Best Western Sandman

hotel Located on the Sacramento River, this central Sacramento hotel is within 5 minutes' drive of Historic Old Sacramento and the State Capitol. A complimentary continental breakfast is provided.

Most recent booking for this hotel was yesterday at 18:58

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Comfort Inn & Suites Sacramento

hotel The Comfort Inn & Suites hotel is conveniently located 15 minutes from the Sacramento International Airport and seven miles from downtown.

Most recent booking for this hotel was yesterday at 19:57

Score from 54 reviews Very good 8.1/10

Newest reviews for Sacramento Guest Services

  • Kirsten
      Canada
    September 9, 2014

    I liked that it fit all 6 of us comfortable and there was two bathrooms. Great place would stay there again.

    It needed more condiments like salt and pepper and maybe some coffee. It would be nice if it was a little closer to down town.

    7.1

  • Marilyn
      United States of America
    September 7, 2014

    This was a great venue at a great price We chose this venue instead of napa although it is 1 hour away. We preferred to stay here for 7 days rather than be constantly on the move. great kitchen, good to have washing facilities and the pool was so relaxing.

    9.6

  • Anonymous
      United States of America
    September 2, 2014

    It was easy to book. We had everything we wanted. Simple short trip to Sacramento River, dining, activities. Swimming, fitness room, park like surroundings with beautiful trees and fountains. I loved the full kitchen with options to cook and washer/dryer was unexpected bonus!!

    would have liked a later check out. Cleaning staff was waiting outside the door at check out time.

    7.5

  • Nathan
      United States of America
    August 26, 2014

    Our flight was delayed but Ed worked with us to make sure we could still get into the complex even at 2:30am. Exceptional customer service!

    10

  • Christopher
      United States of America
    August 22, 2014

    Nice full kitchen, well equipped. Convenient to Old Sacramento.

    Could have had a bigger TV in the living room.

    9.2

  • Darren
      Australia
    July 23, 2014

    Being in California for work, this was a fantastic place to stay! Being fully self-contained with kitchen, washing etc was a great addition to these apartments. Gym and pool on site and easy access to great restaurants in Sacramento was perfect for a relaxing stay. Highly recommend to anyone for holiday or work.

    10

  • Nakia
      United States of America
    July 6, 2014

    It felt like home away from home. We felt completely comfortable there. Love the atmosphere. The quietness. The amenities such as the kitchen, living room and laundry room in the apartment. It seriously felt like a vacation home away from home. I would totally book my next stay there if ever traveling back to Sacramento.

    10

  • Anonymous
      United States of America
    July 1, 2014

    clean, perfectly adequate rooms. Pool was convenient. Manager was available for questions or problems.

    Some confusion over getting Wi-Fi going. Password was incorrect on information sheet, which seems odd if the property had been rented regularly.

    7.5

  • Felix
      United States of America
    June 24, 2014

    The apartment was a home away from home. Perfect place for families as there are swimming pools, ponds with ducks, and everything close by (grocery, gas, restaurants, etc.)

    10

  • Mary
      United States of America
    June 20, 2014

    The apartment was roomy and quiet.

    This place had much higher ratings than I thought it deserved. Our apartment looked like it was in the process of possibly being redone. The surface of the apartment was clean but the carpet was filthy and smelled, probably from old kitchen odors. Nails were showing in the walls. There were hardly any decorations to liven the place up even though decorations were shown in the advertisement. The bedding was poor with nothing over the box springs. The shower door in the master bath didn't slide and the other was hard to open. It is very unlikely that we will ever stay there again since it was so misrepresented in the advertisements..

    4.5

  • Sandra
      New Zealand
    June 13, 2014

    This was my second stay in less than a month. I like the setting and the location. This Condo had more in terms of supplies (salt/pepper) laundry soap etc. It has a washer and dryer which is very convenient for someone who has been travelling for some time. The air conditioning was excellent and the location is handy to the Sacramento Airport and driving to San Francisco. It was clean and the living & dining room furniture was modern & comfortable.

    I feel it I must give a low rating for this stay.There is major construction occurring in this complex. It is noisy and worse my access (& the cleaner's) to & from my upstairs Condo was essentially blocked and the terrace unavailable from 8am-3pm on two separate days. The porch between the door and the stairs and the entire terrace were being resurfaced. Eventually I was told if I needed to get out they would lay down a hastily built & fragile looking wooden pallet to get across the porch. This looked only workable or desirable if you needed to get out in an emergency. The Manager of Sacramento Guest Surfaces offered me a 50% discount for that day and I accepted as I thought it was a 'one-off situation' but the workers returned promptly at 8am the next work day to repeat the process again. The discussion with Manager Mr Rojas the second time was not as agreeable. On the 6th & last day of my stay I planned to have my family visit before flying back to NZ the next morning. The water went off due to a construction accident. Some hours later with no water I had to cancel my family plans and instead find a hotel at short notice where I could spend the night. The resurfacing work was not an act of God, it was scheduled and lack of water quickly became a sanitary issue. Clearly Sacramento Guest Services did not know about the scheduled work and apparently given wildly inaccurate information about the length of time the water would be unavailable but the dispute was between them and the management of the complex not me. In the end I was given a 50% discount on the cost for the two days of porch resurfacing and a full day refund as compensation me for the lack of water. I would not recommend staying at the Harbor Oaks Complex booked through Sacramento Guest Services until the major construction is completed and it appears that will be many months if not longer.

    6.3

  • Anonymous
      United States of America
    May 18, 2014

    The lake, the geese, and the ducks. The enclosed closed community, l felt safe when going for walks in a city that I didn't know. The beauty of the swimming pool area.

    The noise and the clutter of the ongoing construction work.

    10

  • Greg
      United States of America
    April 23, 2014

    Sheets were old

    7.1

  • Anonymous
      United States of America
    April 16, 2014

    Everything! If you're looking for a home away from home, this is the place. Lots of space (we had living room, kitchen, 2 bedrooms, bathroom, balcony, storagespace), nice bed and duvets (loved the fresh smell of the sheets and towels), well working wifi connection, washing machine and dryer with detergent etc available, clean and safe gated community with nice pond, own parking space, close to the highway but not so close that you would hear noise from the highway, friendly staff that is very accommodating (we arrived late, but we let them know in advance; they contacted us and we could check in late).

    Nothing! I write tons of reviews on booking.com and I don't think I have ever been more pleased, considering price/value. If you have problems with walking stairs (only to level 2), you might want to mention it to the owner; maybe they have apartments at floor level 1?

    10

  • Anonymous
      United States of America
    April 13, 2014

    We thought it was very nice.

    We would have liked some dish soap provided to clean our own dishes since not enough dishes and utensils were provided for daily use and housecleaning didn't run dishwasher every day.

    7.5

  • Rita
      United States of America
    April 11, 2014

    They went out of their way to assist me. My flight got in after midnight. They worked with me to allow my adult children to pick up the keys ahead of time. I really enjoyed the pool area. We grilled out, swam, watched the ducks and had a fabulous time.

    10

  • Daryl
      United States of America
    April 8, 2014

    Excellent facility! Nothing missing, for a comfortable, enjoyable stay, that is less than 10 min. freeway close to the Sac. Airport, nice Restaurants, and all that the Sacramento area has to offer...

    10

  • Anonymous
      United States of America
    February 19, 2014

    The Space, cleanliness, At Home feel

    No room service

    7.1

  • Anonymous
      United States of America
    January 27, 2014

    very helpful staff and a wonderful cleaning woman with lots of ideas for restaurants and things to do

    10

  • Stephanie
      United States of America
    January 18, 2014

    I liked having a full kitchen. The furniture was comfortable. The staff and service were attentive.

    The building I stayed in was under construction along with the other buildings around it, so throughout the day there was extensive banging, hammering, and sawing. Also, I had to maneuver around ladders and saw horses and equipment to get in and out of the room. The room had dusty areas, including the dishware that had been set on the dining table. Also, when the maid came through, she pushed all my belongings n the bathroom counter messily into pile in a corner when they had been laid out separately. I wish there were hangers in the closet. It would have helped to have salt and pepper in the room and a map of the area with grocery stores and restaurants noted.

    7.1

  • Anonymous
      United States of America
    January 16, 2014

    great location and value, recommend for families

    it was advertised as two bathrooms, which wasn't really the case ... it had 2 sinks, not 2 bathrooms.

    9.2

  • Anonymous
      United States of America
    January 15, 2014

    Friendly staff.

    Could have been cleaner, and nicer furnishings for the price.

    6.7

  • Betty
      United States of America
    November 12, 2013

    This place was such a great deal! It's like your own apartment with all the comforts, including a washer and dryer and full kitchen. It was very clean and housekeeping did a great job!

    They could spring for some better mattresses! These were very uncomfortable. It could be that I am spoiled with a nice one at home but still most hotels even have pillow tops now. Water pressure in the bathroom was so-so.

    8.8

  • Cherie
      United States of America
    September 25, 2013

    The condo was beautiful, clean and had beautiful surroundings. The lake around compound was beautiful. They had squirrels playing in the trees and ducks and geese in the lake. It is very quiet and in a great neighborhood. Really impressed with the condo and everything around it.

    10

  • Randall
      United States of America
    September 8, 2013

    Outstanding price for a clean quiet location with a great view if the lake. Ed Rojas was great! Checked us in in the room. Was friendly, helpful and very efficient. Safe gated community in a good neighborhood. Kitchen has everything needed even free coffee. Washer and dryer in the unit. Also best price in town. Don't let the name or 'apartment' designator scare you. This is a great deal.

    10

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