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Newest reviews for Saddle Brook Marriott

  • Bradford
      United States of America
    August 19, 2014

    Very Cleabn

    10

  • Violeta
      Canada
    July 30, 2014

    We had reservation for 2 nights but arrived earlier at 3am and we wanted to check in we were told that we had to call in advance. I asked if there was rooms for that night he kept telling me about the 3 weddings. We asked again just to let me know or we will have to look somewhere else. I was also told that the Sunday night was 199.00 and not 139.00 what I booked for. After half hr we checked in. Little bit long for 3am check in. Day staff was great.

    8.8

  • Kevin
      United States of America
    July 22, 2014

    Both nights we stayed, security had to be called and sent to our floor because of the ridiculous amount of noise going on between 11pm and 2am. We slept only a couple hrs I total, both nights. The room's AC/Heat didn't work and no staff member seemed to care at all about our discomfort and inconveniences. The staff there was very rude, unprofessional and inconsiderate.

    5

  • Mary
      United States of America
    May 27, 2014

    Almost everything...very friendly staff

    Bthroom a bit small

    10

  • Kenneth
      United States of America
    May 10, 2014

    The staff.

    All ok.

    9.2

  • Abderrazak
      United States of America
    January 20, 2014

    everything was perfect

    reception change more then should be to cover ?????? and I have to provide my wife credit as a second garanti but at the final they only charge my card ?????? No needed

    8.3

  • Faisal
      Kuwait
    September 12, 2013

    Very Friendly Staff

    Nothing

    10

  • Jennifer
      United States of America
    August 9, 2013

    Devine at front desk in am was very pleasant and helpful. She entered my rewards number that didn't get entered the night before and she gave us reliable directions for travel. Received a good recommendation to the only food place open at 2am: Saddle Brook Diner. We arrived around 2am, and we were given a late check out of 1pm, greatly appreciated.

    Rooms/bathrms need to be cleaner. Needs renovating/refreshing of décor. Dryer did not work: coin slot jammed and someone had put dry soap in the dryer. Maintenance tried to vacuum it out but it still was not usable for drying dark business clothes. Night front desk: I asked to have my rewards # entered; he said he would; it didn't happen. My online reservations was for 2 double beds; on arrival at hotel only king bed was available.

    6.3

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