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Newest reviews for Holiday Inn Express and Suites New Orleans Airport

  • Adrienne
      United States of America
    August 3, 2014

    The bed was so comfortable

    Wifi kept logging off. My cellular carrier towers apparently are not within your location.


  • Stephen
    July 20, 2014

    very helpfull staff Clean, big rooms Great for bussiness travel

    Not recommened if you travel with a family. Nothing to do closeby


  • Donna
      United States of America
    July 9, 2014

    Convenience to the airport. Clean and friendly. Great breakfast.

    No complaints


  • Marcelle
      United States of America
    July 6, 2014

    All members of the staff encountered were very friendly, courteous and went out of their way in being helpful. Particularly Shari (front desk) and the shuttle bus drivers whose services we utilized on several occasions.

    Slow access to the Internet.


  • David
      United States of America
    June 27, 2014

    Location to airport

    Noisy air conditioner, had to change rooms. No shower mat, dangerous


  • Valerie
      United States of America
    June 24, 2014

    Spaciousness of the noise and great quiet location but I did notice parking was tight



  • Roger
      United States of America
    June 23, 2014

    Airport shuttle Staff Breakfast


  • Nicole
      United States of America
    June 16, 2014


    A.C went out


  • Ronald
      United States of America
    May 25, 2014

    I liked it all


  • Marco
      United States of America
    May 24, 2014




  • Bubba
      United States of America
    May 23, 2014

    Everything was good. Enjoyed the restaurant next door. Great fun and awesome bartenders.

    Had small issue with refund policy. Over booked by one room , Still had two other rooms that we paid full price for, but no cooperation in even a partial refund.


  • Donna
    May 14, 2014

    Staff were personible and was very clean and stocked well.


  • Timothy
      United States of America
    May 13, 2014

    Nice restaurant next door.

    All was good for a quick stay.


  • Shane
    May 12, 2014

    Great bed.


  • Rose
      United States of America
    May 5, 2014

    The staff was very accomodating. We called for the shuttle from the airport, they arrived in fifteen minutes. The room was very clean and comfortable. Breakfast was excellent. There were many items that were delicious.

    The TV wasn't working. There was something wrong with the cable system. The hotel only charged us half-price for the room because of this situation. Thank you.


  • Deborah
      United States of America
    April 29, 2014

    I like that we got into our room early and everyone was very helpful. And it was very clean.

    I feel the beds were too hard and they sit up way too high. Also for two people in the room we got only three towels , we would have preferred four. And the ice machine was out on our floor.


  • Jennifer
      United States of America
    April 27, 2014

    I liked the housekeeping they were very friendly! The breakfast was ok but not great! The beds were comfortable!

    The customer service skills really suck here! I asked for an iron cause ours didn't work and it took almost two hrs! Then I asked three different times for them to fix my stool cause the cover kept slipping and they never fixed it! I stayed for 6 days!


  • Michelle
      United Kingdom
    April 11, 2014

    The location is good.

    Unable to get the room we requested. The room we were then given had a badly cracked basin so they moved us to a very large suite which was lovely but damp. We then had to contend with cockroaches. Ew!


  • Anonymous
      United States of America
    April 1, 2014

    Shuttle from airport

    Shower curtain torn, toilet wobbly, difficult to find front entrance from street


  • Vondreal
      United States of America
    March 26, 2014

    The stay was nice...Would definitely stay again


  • Stephanie
      United States of America
    March 23, 2014

    Very convenient to the airport. Airport shuttle runs 24 hours and it left when it was scheduled.


  • Benjamin
      United States of America
    March 17, 2014

    The free breakfast in the morning was excellent.

    The staff did not change the linens and did not clean the room till later in the day. For the price of this room linens should be changed everyday and room should be cleaned before noon.


  • Peter
    March 13, 2014

    Convenience Staff Airport shuttle Free Breakfast


  • Anonymous
      United States of America
    March 6, 2014

    I liked that the staff was friendly and that the facilities were very clean. Overall it was a good stay and everyone was very helpful.

    Just a few things that I thought of, at $200 a night I feel like there should have been a few added options. Like a DVD player or pay per view movie option for the kids. The refridgerator didn't keep things cold and laundry was a little expensive..... Those are my only complaints other than that it was very comfortable .


  • Jeanette
      United States of America
    February 4, 2014

    Decor. Van was ready to take me to the airport at my scheduled time. Held my reservation until the 2am arrival I had scheduled. Fine staff and very helpful.



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