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Free WiFi

Places of Interest:

Sunset Station Historic Entertainment District (0.2 miles)
Show map Best Western Plus Sunset Suites Riverwalk

Customers who viewed Best Western Plus Sunset Suites Riverwalk also viewed:

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Most recent booking for this hotel was today at 11:53

Score from 496 reviews Good 7.4/10

Fairfield Inn & Suites by Marriott San Antonio Downtown/Alamo Plaza

hotel Located within a 5-minute walk of the San Antonio Riverwalk and The Alamo, this hotel offers an outdoor pool and a daily continental breakfast. It features modern guest rooms with free Wi-Fi.

Most recent booking for this hotel was today at 13:34

Score from 393 reviews Excellent 8.8/10

Riverwalk Plaza Hotel

hotel Located on the beautiful Riverwalk in the heart of downtown San Antonio, this hotel is a short walk from popular area attractions and features a restaurant and bar.

Most recent booking for this hotel was yesterday at 20:33

Score from 259 reviews Good 7.8/10

Hotel Indigo San Antonio Riverwalk

hotel This downtown San Antonio hotel is half a mile from The Alamo. Southern dishes are served at Phi Restaurant and Bar in the hotel lobby. The modern rooms feature 42-inch flat-screen cable TVs.

Most recent booking for this hotel was yesterday at 22:19

Score from 344 reviews Very good 8/10

Newest reviews for Best Western Plus Sunset Suites Riverwalk

  • Jeremy
      United Kingdom
    September 1, 2014

    Staff were very helpful, room was clean and bed was comfortable. Plenty of free parking on site.

    The shower was too powerful and there was no way to reduce the pressure (I like a powerful shower, but this was extreme).

    9.6

  • Anonymous
      Israel
    August 28, 2014

    Nice historic building Big rooms very clean nice breakfast walking distance from Alamo and riverwalk

    not enough parking places - had to park out few minutes walk in the dark

    7.9

  • Kay
      United States of America
    August 28, 2014

    good breakfast and location close to Riverwalk

    9.6

  • Latisha
      United States of America
    August 26, 2014

    Location and comfy beds!

    That I had to manually turn on all the lights to each lamp, due to there was no actual light switch to at least one

    10

  • Darleen
      United States of America
    August 18, 2014

    We arrived late at night and were happy to be met with a very pleasant & extremely helpful staff member! Best continental breakfast - great variety, hot and tasty! Clean & comfortable spacious room!

    Nothing

    9.2

  • Jonathan
      United States of America
    August 9, 2014

    Hotel it's literally across the street from the Riverwalk and the alamo, service was great and clean. I would recommend to stay here if traveling to visit the Alamo.

    That night when we checked in wifi was down and in the morning the coffee machine was working but later on the day both were fixed.

    10

  • Yvonne
      United Kingdom
    August 9, 2014

    Good location Good breakfast

    7.5

  • Anonymous
      United States of America
    August 7, 2014

    we chose this hotel for the free parking on site.

    our confirmation emails and the ad for this particular hotel said there was no charge for parking, however when we checked out there was a 9.95 charge for each night. I have called best western and left messages without result. We will not use best western again for this reason

    7.5

  • Alan
      United Kingdom
    August 6, 2014

    Ease of access from freeway and proximity to downtown.

    Wi fi did not work at all on one evening and was intermittent on the others. May not be important to everyone but hotel advertises "high speed wi fi" on website - this is misleading.

    6.3

  • Elizabeth
      United States of America
    August 6, 2014

    Staff at night was awsome and the breakfast was good

    The maids was horrible did not clean our room or set our bed no clean towels each day

    5.4

  • Ladia
      United States of America
    August 5, 2014

    Bed was comfortable and service were helpful and friendly.

    Price not the same as was what I was quoted by booking.com

    9.2

  • Anonymous
      United States of America
    August 3, 2014

    Loved complimentary breakfast..

    Needed to use internet and it was down. Understandable that it was out of their control.

    9.6

  • John
      United States of America
    July 30, 2014

    Very limited parking (overflow is in an unsecured lot) and the property is about a half mile walk to Riverwalk

    6.7

  • Vivian
      United States of America
    July 30, 2014

    Staff was very professional and accommodating. Room was spacious for the price compared to other hotels in the area.

    Sofa bed could use a better mattress, but couldn't they all?

    10

  • James
      United States of America
    July 29, 2014

    Location, short walk to convention center, Riverwalk, and Alamo. Front Desk Staff was very friendly and willing to answer questions and give recommendations. Couch and comfy chair in the room. It was nice to not have to sit in a hard chair or lay on the bed all the time. Room Rate was much lower than Riverwalk Hotels.

    Fee for parking($9.95) was added after booking. Free parking was a big incentive to book this property. Housekeeping was OK. They changed the towels but never replaced the empty toliet paper roll. This is one example of the inconsistant service. WiFi was very slow.

    8

  • Anonymous
      United States of America
    July 29, 2014

    Location was an easy few blocks walk from Riverwalk. Facility was clean & staff was friendly. Room was cozy. Hot breakfast included.

    The mattress on the sofa bed was horrible. I could feel the springs in my back & could feel the bottom of the wire bed. The floor was more comfortable. Best Western, please update your sofa bed mattresses.

    9.2

  • Anonymous
      United States of America
    July 26, 2014

    Great staff. Very nice. Took care of your every need. Rooms were clean.

    Hidden fees that were shown as taxes until you get your final bill. $9.50 parking fee that was tagged onto your bill. Parking was limited on site. If you came in late you had to park about a block away in a overflow lot. Room was not ready upon arrival. Not worth the money spent at this hotel

    6.3

  • Ricky
      United States of America
    July 25, 2014

    very clean rooms and hotel close the alamo domeand river walk very good breakfast real eggs

    parking lot is small they have overflow parking across the road but parking downtown is limited

    10

  • Anonymous
      United States of America
    July 23, 2014

    Location to Alamo Dome

    Very poor customer service. Nightmare to change/confirm bookings. My reservation was made in April and they tried to charge me a parking fee for not making my reservation within the last 30 days! They try to blame everything on Booking.com. This is my last time to stay at this hotel. Since my stay here in 2013, they have improved the area with a lot of security and police. At least two of the desk employees were nice and helpful but the rest need training in the hospitality/hotel field.

    4.6

  • Katherine
      United States of America
    July 22, 2014

    I was pleased with the location. It was within walking distance to the Convention Center, even in the heat of summer! The room was fantastic for the deal I got on it.

    The small parking lot. The lot got full very quickly, and if you arrived after it was full, you have to walk quite a ways from their overflow lot.

    9.6

  • Krystal
      United States of America
    July 22, 2014

    The cleanliness of the place was great and the staff was very friendly.

    the room we had smelled like ammonia

    8.5

  • Katy
      United States of America
    July 22, 2014

    It was a great location, super close to the middle of downtown, was able to walk everywhere.

    The parking lot was tiny, if you left your spot you knew you weren't getting it back and were going to have to park across the street in a different one ( which was hard to find which lot was okay to park in). Also, the walls were so thin, we woke up every night around 3-5am from something that was just running back and forth above us. And we heard a couple next door to us fighting about their financial problems and their kids crying. It was pretty depressing.

    8.8

  • Heather
      United States of America
    July 21, 2014

    The proximity to activities.

    The room was filthy!!! The carpet was stained in numerous places, and the bathroom was awful. The tub was full of hair and other dirt, and the counter-top and sink looked like someone had spilled coffee all over it and was never cleaned up.

    4.2

  • Lauren
      United States of America
    July 17, 2014

    The place was beautiful! And close to everything we needed! The riverwalk, the Alamo, the at&t center, were all within eight minutes or less!

    The breakfast was mediocre, but it's hotel food, so you can only expect so much.

    10

  • David
      United States of America
    July 17, 2014

    Room was beautiful, had lots of space, liked living room area. Gym was a plus. Breakfast served was a big plus. Thought the snack shop was a great idea and convenient. I liked the historical feel it had and how it was converted.

    Bed was to firm for me but thats just my preference. Pillows were way to flat, no support or comfort at all. It was hot and stuffy in the gym room. Would have liked to see bacon or sausage served for breakfast. Sign could have been more visible, it was hard to spot. Having a pool would have been great.

    7.5

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