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162 Taylor Street, Tenderloin, San Francisco, CA 94102, United States of America – Show map
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WiFi is available in all areas and is free of charge.
No parking available.
Vending Machine (drinks), 24-Hour Front Desk, Baggage Storage, Laundry, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Heating
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children or adults stay free of charge when using existing beds.
Extra beds are not available.
Cribs are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 177 reviews
Value for money
Show reviews from:
Placed in downtown San Francisco's Tenderloin district, only a few minutes from popular attractions such as Union Square, this motel offers comfortable accommodations in a central and convenient...
Score from 556 reviews Good
Around the corner from area attractions, including the Moscone Convention Center, and easily accessible from Chinatown, this hotel is centered in the heart of the city and offers comfortable...
Score from 1081 reviews Good
Just a 5-minute drive from the Golden Gate Bridge, Alpha Inn and Suites offers free Wi-Fi and spacious accommodations. Guests can enjoy a convenient 24-hour front desk.
Score from 652 reviews Review score
This hotel is in San Francisco’s Theatre District, across from the Curran and ACT Theaters. Shopping at vibrant Union Square is just a 2-minute walk away. A 24-hour front desk is available.
Score from 1520 reviews Review score
April 27, 2015
Where do I begin. The hotel is located on the second floor with no accessible access. I believe that in California you have to advertise that the hotel has no accessible units or simple access. My daughter was coming to visit the next day and night, who has disabilities, and when I asked for a refund of the second night, the looked at me a said no. I had to go to a different hotel the second night of my stay so my daughter could join me. Illegal goings on all night. I had a room with the windows that looked out on a roof. The roof was used constantly as a way for people to get window service of drugs in the room next door. The fight that broke out between the room next to me that was busy all night long doing business and the room across the hall that was a monthly rental unit (something that all guests need to know, that the hotel is also an affordable boarding house) was less than entertaining. The renters were yelling for management to call the police. That never happened. The staff was useless and hid. I would have called the police but there are no phones in the room. On a lesser note, the room was very dirty, hair on the bed and in the sinks and I didn't take a shower because of the gross mold., Not to mention that I could never get hot water in the room. Got out as soon as I could in the morning.
April 26, 2015
Everything. They rent it to homeless people. They fight all night with each other. I couldn't sleep all night.
Not a single thing
April 26, 2015
All every thing
January 17, 2015
Unclean, poor service, over priced, noisy, smokey smell everywhere, no room service or hot water one day, questionable safety outside.
Close to union square.
November 7, 2014
3 drug-addict people were in front of the door. When we entered, it stank urine. The receptionist was rude. The room was gross: window broken ( can t close it), noise etc...
October 28, 2014
There are a lot of drunks and druggies in front the hotel and around the neighborhood. I Felt scared, afraid all time that I arrived and left the hotel. When I arrived my bedroom had no pillowcase, no towel in the bathroom. I had to wait more than 7 minutes to the water start to heat in the shower. I do not recommend this hotel.
October 28, 2014
Noise all through the night by the homeless on the streets
October 15, 2014
The walls are thin, you can hear other guests.
The staff was nice. The place was reasonably clean. And the price was fair.
October 14, 2014
The neighbourhood was just awful!! it was not safe to get out! The room was very dirty and the smell was disgusting!
October 14, 2014
The owner's attitute was so horrible. just he treats guestes not as a guest. not kind not friendly. also the location is terrible where the hotel is. there are so a lot of homelesses and so dirty. just one thing only one thing was good. near from downtown. please Don't go if i were you if i get one more chance to get to S.F i will never ever go there to stay again.
October 6, 2014
Some crazy folks from Tenderloin streets now seem to live there;-/ Lot of noise from other rooms People smoking, even pot in some rooms Wifi constantly breaking down
Just around the corner from JavaOne venue
October 5, 2014
our neighbor was noisy all night, slamming doors, yelling to herself, throwing things against walls. We asked the manager to quiet her down 4 or 5 times and he did nothing. We left in the early morning because of the lack of effort, asked for our money back and he was very rude and insisted he did nothing wrong then called the cops on US. Yeah, the cops, after he said earlier he was calling them on the noisy neighbor and didn't. The cop took our side more than anything, the one good thing. We definitely filed a complaint on this hotel, never staying here again
Bathroom was best part (and maybe bigger than the room?)
October 2, 2014
I wouldn't stay at this place by myself because the homeless people and drug dealers do make it sketchy. During the day it's ok though. I wouldn't recommend this hotel to a family or anyone who can afford something better.
great location for a young couple who doesn't mind homeless people; close to the BART, shopping and restaurants/bars. Price was very reasonable.
September 30, 2014
location in a not so nice area loud neighborhood loud guests in the hotel
clean comfortable nice staff
September 24, 2014
the bathroom is awful, dirty, full of water and don't have warm water
the room is ok
September 17, 2014
There are over 8000 homeless people in San Francisco. This hotel is 2 blocks from social services. Every time you step out the door you are bombarded by people begging, selling drugs, and selling sex. Spend the extra $100/night and stay somewhere else.
September 12, 2014
In the street are many homeless. It was horrible for us.
Staff was very nice,the room was very clean, the hotel ist good situeted close to Market str. very good transpotration to most important places in San Francisco.
September 5, 2014
August 27, 2014
the surrounding environment looks unsafe. TV not work.
free supply of tea, hot water and coffee.
August 22, 2014
Homeless people outside urinating against the building, playing loud music all through the night, shouting, asking for money when you leave. If your room is street side, prepare for no sleep whatsoever.
WIFI, price, clean and secure
August 21, 2014
Area run down with lots of strange people hanging around outside. Door operated with an entryphone buzzer - which the staff sometimes taking several minutes to open - meaning there was plenty of time for the (probably harmless, but nonetheless unnerving) people outside to bother you. "Deluxe" room was far from deluxe - and window was on to ventilation shaft.
Close to city
August 19, 2014
the location was not good for family.
August 19, 2014
It is by far the worst American hotel I have ever experienced. In terms of value for money it is the worst hotel world wide, and I am quite experienced in cheap hotels in four continents. The corridor is dirty and stinks of pee. The walls are so thin and other visitors were loud so my nights were awful. In the entrance you have to ring the bell and wait, and sometimes the receptionist is unavailable so you have to wait outside for a while with the homeless people. The Wifi is working only near the reception. And I paid $150 for a room with a private bathroom - so I don't want to even imagine the experience of guests who had shared bathrooms.
August 10, 2014
The location is very bad.I would not recommend it for families. You always have to wait outside until they open the door for you. Always strong smell of cigarette smoke in the hall-way. Broken window screen. Lot of noise. Harassed by people at the door and in that street.
Staff are nice, including the house keeping lady.
August 9, 2014
Old matrass, the homeless upfront the entrance were completely harmless but we wouldn't park near the hotel. The Tenderloin got it's name from the fact that police men who worked there were paid more and could afford a better steak, but this place is just a few blocks from union square. It's a trade off to be made with lodging so expensive in SF...
Wifi worked well and room was relatively spacious.
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