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162 Taylor Street, San Francisco, CA 94102, United States of America – Show map
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WiFi is available in all areas and is free of charge.
No parking available.
Vending Machine (drinks), 24-Hour Front Desk, Baggage Storage, Laundry, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Heating
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children or adults stay free of charge when using existing beds.
Extra beds are not available.
Cribs are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 175 reviews
Value for money
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Located in San Francisco, California, this hotel is a 10-minute walk from Chinatown and a short drive from Fisherman’s Wharf. The hotel offers free Wi-Fi access.
Score from 296 reviews Review score
This downtown San Francisco hotel is 1 block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel offers massage services and a tour desk.
Score from 2167 reviews Very good
This hotel is in San Francisco’s Theatre District, across from the Curran and ACT Theaters. Shopping at vibrant Union Square is just a 2-minute walk away. A 24-hour front desk is available.
Score from 1380 reviews Review score
Located in downtown San Francisco, in Union Square, this hotel is a 9-minute walk from Chinatown. A 24-hour front desk is offered and charming rooms provide cable TV.
Score from 900 reviews Good
Close to union square.
Unclean, poor service, over priced, noisy, smokey smell everywhere, no room service or hot water one day, questionable safety outside.
3 drug-addict people were in front of the door. When we entered, it stank urine. The receptionist was rude. The room was gross: window broken ( can t close it), noise etc...
There are a lot of drunks and druggies in front the hotel and around the neighborhood. I Felt scared, afraid all time that I arrived and left the hotel. When I arrived my bedroom had no pillowcase, no towel in the bathroom. I had to wait more than 7 minutes to the water start to heat in the shower. I do not recommend this hotel.
Noise all through the night by the homeless on the streets
The staff was nice. The place was reasonably clean. And the price was fair.
The walls are thin, you can hear other guests.
The neighbourhood was just awful!! it was not safe to get out! The room was very dirty and the smell was disgusting!
The owner's attitute was so horrible. just he treats guestes not as a guest. not kind not friendly. also the location is terrible where the hotel is. there are so a lot of homelesses and so dirty. just one thing only one thing was good. near from downtown. please Don't go if i were you if i get one more chance to get to S.F i will never ever go there to stay again.
Just around the corner from JavaOne venue
Some crazy folks from Tenderloin streets now seem to live there;-/ Lot of noise from other rooms People smoking, even pot in some rooms Wifi constantly breaking down
Bathroom was best part (and maybe bigger than the room?)
our neighbor was noisy all night, slamming doors, yelling to herself, throwing things against walls. We asked the manager to quiet her down 4 or 5 times and he did nothing. We left in the early morning because of the lack of effort, asked for our money back and he was very rude and insisted he did nothing wrong then called the cops on US. Yeah, the cops, after he said earlier he was calling them on the noisy neighbor and didn't. The cop took our side more than anything, the one good thing. We definitely filed a complaint on this hotel, never staying here again
great location for a young couple who doesn't mind homeless people; close to the BART, shopping and restaurants/bars. Price was very reasonable.
I wouldn't stay at this place by myself because the homeless people and drug dealers do make it sketchy. During the day it's ok though. I wouldn't recommend this hotel to a family or anyone who can afford something better.
clean comfortable nice staff
location in a not so nice area loud neighborhood loud guests in the hotel
the room is ok
the bathroom is awful, dirty, full of water and don't have warm water
There are over 8000 homeless people in San Francisco. This hotel is 2 blocks from social services. Every time you step out the door you are bombarded by people begging, selling drugs, and selling sex. Spend the extra $100/night and stay somewhere else.
Staff was very nice,the room was very clean, the hotel ist good situeted close to Market str. very good transpotration to most important places in San Francisco.
In the street are many homeless. It was horrible for us.
free supply of tea, hot water and coffee.
the surrounding environment looks unsafe. TV not work.
WIFI, price, clean and secure
Homeless people outside urinating against the building, playing loud music all through the night, shouting, asking for money when you leave. If your room is street side, prepare for no sleep whatsoever.
Close to city
Area run down with lots of strange people hanging around outside. Door operated with an entryphone buzzer - which the staff sometimes taking several minutes to open - meaning there was plenty of time for the (probably harmless, but nonetheless unnerving) people outside to bother you. "Deluxe" room was far from deluxe - and window was on to ventilation shaft.
the location was not good for family.
It is by far the worst American hotel I have ever experienced. In terms of value for money it is the worst hotel world wide, and I am quite experienced in cheap hotels in four continents. The corridor is dirty and stinks of pee. The walls are so thin and other visitors were loud so my nights were awful. In the entrance you have to ring the bell and wait, and sometimes the receptionist is unavailable so you have to wait outside for a while with the homeless people. The Wifi is working only near the reception. And I paid $150 for a room with a private bathroom - so I don't want to even imagine the experience of guests who had shared bathrooms.
Staff are nice, including the house keeping lady.
The location is very bad.I would not recommend it for families. You always have to wait outside until they open the door for you. Always strong smell of cigarette smoke in the hall-way. Broken window screen. Lot of noise. Harassed by people at the door and in that street.
Wifi worked well and room was relatively spacious.
Old matrass, the homeless upfront the entrance were completely harmless but we wouldn't park near the hotel. The Tenderloin got it's name from the fact that police men who worked there were paid more and could afford a better steak, but this place is just a few blocks from union square. It's a trade off to be made with lodging so expensive in SF...
Location, 3 mins away from the Market street by walk. Rooms are not bad.
The environment is totally crazy, drug addicts, sick people, people that need to stay in an institution. We had trouble several times entering the hotel cause people were doing drugs right on its front door. Yet I think these people look more scary than they really are, so if you can bear with a situation like this, you should stay in the hotel because it's good if you take the environment out of the story.
Dirty place, too expensive
The tenders are really kind and will help you and take care of what they can help with. The hotel is a safe place. The price is cheap. Your are at one block from the Hilton Union Square... You can not be more "into" SF.
The 50 meters of the streed in front of the hotel are full of homeless and junks. There are not aggressive at all but... it is still an experience!
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