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587 Eddy Street, Tenderloin, San Francisco, CA 94109, United States of America – Show map
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205 verified reviews
They speak your language
The Regency Inn San Francisco's staff speaks: Filipino, English
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WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Vending Machine (drinks), Vending Machine (snacks), Car Rental, 24-Hour Front Desk, Baggage Storage, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 5 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
Extra beds are not available.
Cribs are not available.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 205 reviews
Value for money
Show reviews from:
This downtown San Francisco hotel is near many of the city's top attractions and provides comfortable accommodations in a completely smoke-free environment.
Score from 464 reviews Review score
Fisherman's Wharf and Pier 39 are both just 1 mile from this San Francisco hotel. This hotel offers a 24-hour front desk, concierge services and rooms with a microwave and fridge.
Score from 866 reviews Review score
Just a 2-minute walk from Westfield Shopping Center, this downtown San Francisco hotel features a restaurant and bar. It has traditional guest rooms with free Wi-Fi and cable TV.
Score from 498 reviews Good
This motel is in San Francisco's Marina District, minutes from Fisherman's Wharf and other attractions. The motel has free on-site parking.
Score from 299 reviews Review score
Price was extremely reasonable & room was quaint & nice.
So noisy outside it was hard to sleep & beds were very hard. Large amount of homeless made us a little uncomfortable. Not being very knowledgeable on the areas of San Francisco we learned the hotel is in the area known as the Tenderloin.... Exactly.
Location, room (you will get some wierd smell), wifi, price,bed. lot of home less guys with terror faces live around the hotel. Some times they even come behind you shouting or throwing something. If you are coming late better to take cab.
They had availability
The staff was friendly. .the place is clean, very close to the civic center & public transportation. The breakfast is nice.Don't be afraid of the area, the locals won't bother you.
Location is really Bad. The Price is too expressive and breakfast really Bad and NOT enough Space. Nö Body Take care of us!!!
Overall was fine, the room is pretty good and comfortable.
Need better cleaning, and staff is okay, but not really helpful. The cleaning lady tried to walk into the room even with the DND sign on, and breakfast needs to be replaced more often (when we walked in there was no coffee available).
The only saving grace about this "hotel" is its proximity to the downtow core. Nothing else !!!
neighbourhood full of drugs, prostitution, unsafe. No air conditioning, no screen on the window, very noisy. Priced
No AC or FAN Elevator was not working WiFi was not working properly Drinking water provided only 500ml for a day. After that each time you need to go to reception for additional bottle. Toilet was not clean No pen/paper/stationary in the room
Not secure Dirty Very dangerous neighborhood
Check in was fast.
The bed was incredibly hard and we were only given 3 equally uncomfortable pillows. The windows blocked out none of the sound from the busy intersection below. The first thing the hotel told you to do was lock your door after entering the room. The bedside table had a broken handle which only needed a screw to fix. There are a myriad of homeless on the street the hotel sits on. The staff did nothing to make the stay better after a complaint was submitted.
The breakfast was better than what I had expected, but then my expectations where pretty low from motels and such. But there was 3 kinds of bread, waffles, 2 kinds of cereal, milk, fruit, juice-like liquid and coffee/tea. So that was more than ok. The staff was friendly and polite, and we also meet and spoke to friendly guests.
The neighborhood scared my girlfriend, although nothing happened. But at one point I took some safety measures. I got the feeling that although we got a price-deal it still was almost to expensive. It is just a feeling of did I get my moneys worth?
Location was very bad, rooms dirty, breakfast bad, expensive parking.
Staff are okay.
Outside environment.. Scarry. Lift is old type and small. Old and dated...
the staff is rude and trying to cheat you, everything is dirty, there are some insect in the lift. The location is very closed to some place where a lot of homeless people gather, plenty of them everywhere!
Actually nice rooms, but very loud and bad area
very bad area loud at night no air condition (so you have to open window to very loud street) breakfast was very bad, only from 7-9 am, there was not enough chairs and tables, so you had to wait until other people stood up, no dishes, only plastic
Close to Union Square, Close to Civic center, Friendly staff, Room to store bags after check out(they were not good at keeping it locked though), Free wi-fi, Comfortable beds
The room was really cold(even when we kept the windows closed), In a bad neighborhood with a lot of homeless people
We been there 3 nights and evrey day thr sheets was dirty- there was stains on the pillows and hair The guy at the reception was rude and told us he cant change the bed sheets. The area is the worst, homles evry where and at night u hear them (all night!) Even the taxi drivers told us it a bad area to stay
Nothing, this place sucks...the people were terrible and the hotel was awful.
Customer service was terrible. The front desk clerk was a jerk right when we got there. The location is an area full of homeless people and drug addicts. Drug deals were occurring right in front of the building. The security of the building was extremely poor (there was none). Got to our room and the bed was unmade and looked like someone was still occupying the room. We got a different room and there were stains on the sheets, the room was neat but not clean (dust everywhere, blinds were destroyed, smelt like pee, and etc.) After all that, the hotel would not give us a refund. DO NOT STAY HERE!!!
The room had a sign for privacy and cleaning.
The continental breakfast only had sugar as an option for a sweetner and no substitute sugar. When asked if they could provide the staff said no.
Breakfast was included, the 31 bus line is directly outside the door and runs to the tourist areas, windows look new and can be opened, the frig and microwave in the room is great, fresh towels and toiletries, good value for SF.
Sketchy area, homeless people yelling in the night, felt unsafe outside after dark, poor wifi connection.
the location was good
lot of street noise , lift was not very convenient, room rate seemed over priced in regards to the services
It was cheap.. Close to downtown sights.. There is a parking spot for check-in to spare having to pay for metered parking..
There is no parking, so you need to pay $35 for valet, which is recommended because car theft is high in San Fran. Continental breakfast space is so small... Get there early as possible!! There are only single beds... It feels very old, so you better like old.. No A/C.. Like being in a bedroom in a house...
The free breakfast was definetly a plus
The location wasn't good. Surrounded by homeless people and people blatantly selling drugs
The location was unsafe. Staff were unhelpful. Breakfast wasn't too bad but not good for the price. Hotel needs updating. It is clean but the bathroom is put of date.
The hotel was clean and the staff was friendly. Our room had a large closet which was nice.
The hotel is older so it is dated. Even with that being said it was clean. We didn't realize ahead of time that we had to pay for parking so that was a bummer.
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