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Newest reviews for The Dylan at SFO

  • Kenneth
      United Kingdom
    August 29, 2014

    Excellent staff, 2 mins walk from BART, comfortable, clean, handy for airport, quiet. Thoroughly recommended.

    Nothing

    9.2

  • Julie
      United States of America
    August 29, 2014

    It was clean and quiet

    I can't complain.

    9.2

  • Anonymous
      United Kingdom
    August 26, 2014

    Location is perfect for a quick trip into San Francisco town via Bart trains! Only stayed on night before leaving to go the the airport, shuttle service was very good!

    Can be very noisy with trains departing/arriving!

    5.4

  • Peter
      United States of America
    August 25, 2014

    Location near SFO

    Beds have mattresses like soft sponges. Shower stalls were not cleaned thoroughly. Outside patio was nice, yet hanging drapes (8-10 feet high) had several clasps that whistled continuously with the wind gusts (I actually thought there was a dog kennel with screeching puppies next door) before I discovered this nerve-rattling source. Obviously tried to reach up and fix them or tear them down...far too high up to do anything! No bottles of drinking water in room. Train tracks (CAL TRAIN Commuter line) just behind hotel added to the noise discomfort level.

    5

  • Chia
      Hong Kong
    August 24, 2014

    Clean, easy and fast wifi connection.

    6.3

  • Anonymous
      Spain
    August 24, 2014

    Very near to SFO airport. Convenient for travellers using the airport.

    Impersonal and far away from SFO downtown. Small rooms. No fridge.

    6.7

  • Anonymous
      United States of America
    August 24, 2014

    Staff was friendly and have great recommendations for sightseeing. The shuttle to the airport was convenient.

    8.3

  • James
      United Kingdom
    August 23, 2014

    Only an overnight but all good, nice rooms, very clean. Staff really helpful

    8.3

  • Anonymous
      United States of America
    August 23, 2014

    Easy to get to piers

    Price

    6.7

  • Rosemary
      New Zealand
    August 22, 2014

    Breakfast included. Was a bit crowded at times, more small tables would help. Staff were very helpful.

    the coffee.

    7.1

  • Hartani
      Indonesia
    August 21, 2014

    close to airport

    the hotel rate was a bit too high for the small room

    5.8

  • Robert
      United States of America
    August 21, 2014

    Room equipment was super and included secure WiFi!. Super - efficient Front Desk. Good airport shuttle service.

    Roaring noise from neighbors' water use. Bathroom door didn't close without slamming. Breakfast Room was dingy and over crowded. Mattress was way too soft for comfort.

    7.5

  • Anonymous
      United States of America
    August 21, 2014

    From the exterior, it looks like an old style motor lodge. The interiors are much better than that. It has undergone on obvious modernization and upgrade on the inside. Good size rooms with modern amenities. Very comfortable beds. Recommended for SFO pre-flight stay.

    shower head was the dated, adjustable water pik

    7.5

  • Andrea
      Germany
    August 21, 2014

    The definition of boutique hotel is appropriate. We got a large room, well equipped and well maintained.

    I used twice the shuttle bus. To get to SFO was easy, to get to the Hotel was troubled because my phone call apparently reached the wrong staff and I had to call a second time.

    9.2

  • Anonymous
      United Kingdom
    August 20, 2014

    Quiet & Clean!

    No bathtub, thought there might at least be a kettle as well. A bit pricey for amentites. Desk staff were helpful, but not very friendly.

    6.7

  • Frances
      United Kingdom
    August 19, 2014

    Location to airport Places to eat in walking distance Comfortable room Extras like usb ports and flashlight Places to sit around the building Pleasant staff woman at breakfast who showed me what to do

    Off hand and unfriendly man at desk on check in who could barely bring himself to utter any words but just used grunts and gestures and was not welcoming

    7.9

  • Anonymous
      Canada
    August 19, 2014

    Helped us with shipping items to and from the Dylan that we were using at a Trade Show near by. Great breakfast. Rooms were a nice size and very clean/comfortable. Housekeeping staff were very friendly and thorough.

    Experienced some reluctance towards the shipping, but this got sorted out. Thanks!

    8.8

  • Yvonne
      New Zealand
    August 18, 2014

    Very convenient to San Francisco airport - and good complimentary shuttle. Very easy also to get into San Francisco using the BART - so we were able to use our short time in San Francisco well. The room was great - clean and well appointed. It's worth noting though that we were awoken by the noise of a long train rumbling by close to the hotel - so it isn't a super quiet sanctuary. It was fine for us for a one night stopover.

    The front desk staff were very off hand - both at the time of arrival and the man on duty overnight. What a shame as it colours your view of the place.

    8.8

  • Andrew
      Australia
    August 17, 2014

    The rooms were comfortable, a nice soft bed and clean, with the airport only five minutes away. Shops close by within walking distance.

    No fridge in the room

    8.8

  • Anonymous
      United States of America
    August 17, 2014

    Room (King suite) was large and lovely, bed very comfortable, very nice appointments. Clearly good care to details. Although next to busy street/bart, room had double windows, so there was little noise. Across the (large El Camino) street was a grocery store, restaurants, Starbucks. Easy walk from BART (end of the line Millbrae), 30-minute trip from the city. There is a nice little courtyard for sitting. Parking is free! This place is a little oasis.

    Nothing! Nice place, good value.

    9.6

  • Anonymous
      Germany
    August 15, 2014

    location, rooms, hygiene

    the people that work there are nice but not friendly. no smal talk or anything like that.

    7.5

  • Bonita
      United States of America
    August 14, 2014

    Location is ideal for access to BART and SFO. Room decor had been updated. Bathroom appeared clean and modern.

    Although the bed had been made up, there was dirt and sand between the sheets at the foot of the bed! Ugh! Had to call the front desk for clean sheets and change them ourselves because it was late at night and there was no housekeeping staff around. Also there were hairs on the pillow cases and the fitted sheets on the bed looked like they had been slept on ....rumpled and wrinkled.

    5.4

  • Anonymous
      United States of America
    August 12, 2014

    Upon arrival, abig bouquet of fragrant stargazer lillies by the entry, filtered iced lemon water for guests and David at the front desk was super friendly and welcoming!

    No tub.

    9.2

  • Daniel
      Italy
    August 12, 2014

    we thoroughly enjoyed the one night we had at this hotel. It was quiet and clean and the breakfast was abundant.

    8.8

  • Zhang
      China
    August 10, 2014

    The garden style, patient staff, and wifi ,wonderful location!

    The bed is not soft enough (personally)

    7.1

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