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480 Sutter Street, Union Square, San Francisco, CA 94108, United States of America – Show map
Excellent location – rated 9.1/10! (score from 158 reviews)
Rated by guests after their stay at San Francisco Marriott Union Square.
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158 verified reviews
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San Francisco Marriott Union Square's staff speaks: English
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WiFi is available in all areas and costs USD 12.95 per 24 hours.
Wired internet is available in the hotel rooms and costs USD 12.95 per 24 hours.
Private parking is available on site (reservation is needed) and costs USD 53.58 per day.
Public parking is available on site (reservation is needed) and costs USD 53.58 per day.
Public parking is available at a location nearby (reservation is not needed) and costs USD 35 per day.
From 4:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
One older child or adult is charged USD 20 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 158 reviews
Value for money
Show reviews from:
Situated next to the the Moscone Convention Center, this downtown San Francisco hotel offers luxurious rooms with a flat-screen TV. Facilities include an indoor pool, a gym, and a hot tub.
Score from 1405 reviews Very good
This San Francisco hotel features an on-site restaurant and warmly decorated rooms with a 42-inch flat-screen TV and a CD player. The Golden Gate Bridge is just 6 miles away.
Score from 1410 reviews Very good
Centrally located in downtown San Francisco, this luxury 4-star hotel is one block from Union Square. It offers an Italian restaurant and rooftop lounge, a sauna, and spacious rooms.
Score from 405 reviews Excellent
This 4-star hotel, in San Francisco’s financial district, offers air-conditioned rooms with chic, modern furnishings. It is less than a 5-minute walk from the San Francisco Symphony.
Score from 261 reviews Very good
In the center if everything
Everything was excellent. Room was great and very comfortable. Concierge found us Alcatray tickets even though it was sold out until Jan 5th. Great!
Last day I requested 2 wake up calls and they never called. We almost lost our flights and had to run to the aiport even with our kids in pijamas! Not ok for sucha hotel! Breakfast is very expensive and there are plenty of options in every corner so save this money.
I booked my stay since Nov.11,2014 and requested for 2 beds but when I checked in they told me only King is available, they don't even have a roller in bed available.
Great location. Friendly staff. Comfortable and clean room. Very good room service. I have stayed in many other hotels around Union Square and Marriotte Union Square has been the best so far.
1. Location. 2. 24 hour Walgreens literally on the corner, and great Japanese restaurant across the street. 3. Helpful staff at reception. 4. Kind and efficient room service staff. 5. Excellent and kind cleaning staff. They patrolled corridors regularly, so my room was always in order when I returned, even though I sometimes left late in the morning. I never needed to call in cleaning services specifically because they skipped the room when the "do not disturb" sign was on the door and never returned, which sometimes happens in other hotels where I stayed. Great organisation of the work! 6. Great room (on requested high rise floor). 7. Quiet room, I was never disturbed by late or loud neighbours. 8. Air conditioning and hair drier worked perfectly. 9. Very nice bathroom appliances and complimentary toiletries. Finally a bathtub + shower that could be operated nicely without a degree in engineering.
1. There could be more lights in the room. 2. Only one washing machine and drier. Probably should add one more laundry room and definitely more machines. 3. Probably the hotel cannot do anything about this, but TV offering could be improved to include free cable programs. The choice was not great, and most (all) channels were mostly commercials interspersed by rare and short snippets of the programs one would have liked to watch. Would have loved SyFy to wind down a little at night after busy days.
Expensive and not includes free wifi
Everything in the Hotel was great., Staff, food, bar, location.
That I went on Black Friday which I didn't like the traffic. Nothing about the hotel.
The room was spacious and our view of the bay and the city was beautiful. We were situated around the corner from union square, in one of the nicest areas in the downtown area. The room was well appointed. The staff is very attentive and we enjoyed our stay at this hotel.
We booked an executive floor room on booking.com for 3 nights starting on a Friday night through to Monday. As we are checking in, we are told that the executive lounge was closed from Friday at 5pm till Sunday at 5:30pm. The hotel clerk apologized for the misunderstanding and offered us coupons for continental breakfast and free in room wifi. It was not the hotel's fault but rather the Internet site where we booked the room, so we did appreciate the gesture. On Saturday morning when we did go for our continental breakfast, Tom, the executive chef, got wind of what had happened and offered us access to the full hot breakfast buffet, which was well appreciated. The mattress was soft and the pillows were due to be changed. The in room bathroom products were very sparse, there were very few towels in room, only one robe was available and there was no refrigerator. Parking is VERY EXPENSIVE at $56 per day plus txs & tip. The clerk told us that we can park elsewhere at our own risk. Since we did not know the area we stuck with the hotel . The next day we realised that there was a self parking lot two doors down on Sutter @ $40 and just one block down another lot offers parking at $30 with in & out privileges.
Location was superb right in the heart of Union Sq shopping and Chinatown nearby
Wifi shld be free in the room
The comfort of the beds.
Location, view of city buildings and the bay! Staff were exceptionally friendly and helpful.
Bathroom sink area not big enough.
Hotel was in a convenient location and the view from the window was nice.
There was hair all over the bathroom floor. It was very overpriced and they didn't tell us the parking was going to be $63!!!
The room, views and hotel location were awesome. The staff was very accommodating and friendly. The surrounding area was really happening. The place helped me fall in love with San Fran. I went with 3 friends for outside lands.
Valet prices are a bit high but there's a parking garage a block away for half the price.
Good customer service, clean rooms, nice views, good location,
Parking was too much, it would be nice if the could factor the parking into the price.
Expensive, plus no free WiFi in the room
Great location, friendly helpful staff
Lack of customer service from too many front desk staff Room service only available at select times
Close proximity to many different public transportation lines. Easy to go east/west and north/south.
A little farther from the pier than we thought.
Location Modern room furnishings Concierge lounge
Noise from street construction Small bathroom Slow elevators
Expensive hotel but in the centre of SF
Wifi is not for free in your hotel room. Only in the lobby!
Location Staff Cleanliness
Food was average.
Great location, comfortable beds, nicely updated. As long as you're not in need of a spa or other high-end ammenities, this is as nice as a Hilton or Westin.
$13 per day wifi is a joke, its 2014. With the garbage cell reception in this hilly city, free or cheap wifi should be the default.
No free wifi!
Staff, cleanliness, location, excellent room and housekeeping services
There was no fridge in my room.
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