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480 Sutter Street, Union Square, San Francisco, CA 94108, United States of America – Show map
Excellent location – rated 9.1/10! (score from 138 reviews)
Rated by guests after their stay at San Francisco Marriott Union Square.
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377 properties in San Francisco
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138 verified reviews
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San Francisco Marriott Union Square's staff speaks: English
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WiFi is available in all areas and costs USD 12.95 per 24 hours.
Wired internet is available in the hotel rooms and costs USD 12.95 per 24 hours.
Private parking is available on site (reservation is needed) and costs USD 53.58 per day.
Public parking is available on site (reservation is needed) and costs USD 53.58 per day.
Public parking is available at a location nearby (reservation is not needed) and costs USD 35 per day.
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
One older child or adult is charged USD 20 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 138 reviews
Value for money
Show reviews from:
Located in the heart of downtown San Francisco and just a 5-minute walk from the Powell Street subway station, this Hilton features an on-site Starbucks and a beautiful courtyard pool.
Score from 1902 reviews Good
This downtown San Francisco hotel is a block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel provides massage services and a tour desk.
Score from 2011 reviews Very good
This 4-star hotel, in San Francisco’s financial district, offers air-conditioned rooms with chic, modern furnishings. It is less than a 5-minute walk from the San Francisco Symphony.
Score from 259 reviews Very good
Situated next to the the Moscone Convention Center, this downtown San Francisco hotel offers luxurious rooms with a flat-screen TV. Facilities include an indoor pool, a gym, and a hot tub.
Score from 1335 reviews Very good
Location, view of city buildings and the bay! Staff were exceptionally friendly and helpful.
Bathroom sink area not big enough.
Hotel was in a convenient location and the view from the window was nice.
There was hair all over the bathroom floor. It was very overpriced and they didn't tell us the parking was going to be $63!!!
The room, views and hotel location were awesome. The staff was very accommodating and friendly. The surrounding area was really happening. The place helped me fall in love with San Fran. I went with 3 friends for outside lands.
Valet prices are a bit high but there's a parking garage a block away for half the price.
Good customer service, clean rooms, nice views, good location,
Parking was too much, it would be nice if the could factor the parking into the price.
Expensive, plus no free WiFi in the room
Great location, friendly helpful staff
Lack of customer service from too many front desk staff Room service only available at select times
Close proximity to many different public transportation lines. Easy to go east/west and north/south.
A little farther from the pier than we thought.
Location Modern room furnishings Concierge lounge
Noise from street construction Small bathroom Slow elevators
Expensive hotel but in the centre of SF
Wifi is not for free in your hotel room. Only in the lobby!
Location Staff Cleanliness
Food was average.
Great location, comfortable beds, nicely updated. As long as you're not in need of a spa or other high-end ammenities, this is as nice as a Hilton or Westin.
$13 per day wifi is a joke, its 2014. With the garbage cell reception in this hilly city, free or cheap wifi should be the default.
No free wifi!
Staff, cleanliness, location, excellent room and housekeeping services
There was no fridge in my room.
Very convenient location on Sutter road, close to Union square
price out of proportion for the value Did not offer internet or breakfast in the price Matress quite uncomfortable
Loved the location. As a family, we were able to walk to everything we wanted to see.
Parking... We finally gave up on finding the parking structure (maybe some signs would be nice). We were moving across the country and had 2 vehicles with us. We paid $120 just to park 1 night! What a ridiculous thing to pay so much for.
It was a great hotel. The staff (kelly) were excellent! We had a corner room on the 18th floor!
The staff were very friendly. The room was a good size, roomy bathroom. Close to everything around Union Square especially very close to Chinatown.
The hotel staff during the day was wonderful.
On two occasions, we tried to get the valet to park our car. No one was around, I alerted the person working the check-in desk. After waiting 20 minutes, no one showed. My husband parked the car himself. The room was in fair-poor condition. The sheets smelled stale, and there was a constant viberating noise in the air system. (Room 2008). Also the concierge desk was used as a storage space at night. The bathroom was so small, only one of us could be in it at a time. We checked out after two nights and went to the JW Marriott for the remainder of our stay.
Location, staff, bar and room were good.
No mini bar, robes, or secure safe in the room
Staff were excellent
Food was a rip off. $12 for two slices of toasted bread!!!!
Dated... Small rooms for the price
GREAT LOCATION Friendly Staff
The location is perfect.
There is no refrigerator in the room and no complimentary bottled water as well.
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