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480 Sutter Street, Union Square, San Francisco, CA 94108, United States of America – Show map
Excellent location – rated 9/10! (score from 146 reviews)
Rated by guests after their stay at San Francisco Marriott Union Square.
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146 verified reviews
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San Francisco Marriott Union Square's staff speaks: English
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WiFi is available in all areas and costs USD 12.95 per 24 hours.
Wired internet is available in the hotel rooms and costs USD 12.95 per 24 hours.
Private parking is available on site (reservation is needed) and costs USD 53.58 per day.
Public parking is available on site (reservation is needed) and costs USD 53.58 per day.
Public parking is available at a location nearby (reservation is not needed) and costs USD 35 per day.
From 4:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
One older child or adult is charged USD 20 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 146 reviews
Value for money
Show reviews from:
Situated next to the the Moscone Convention Center, this downtown San Francisco hotel offers luxurious rooms with a flat-screen TV. Facilities include an indoor pool, a gym, and a hot tub.
Score from 1331 reviews Very good
This downtown San Francisco hotel is a block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel provides massage services and a tour desk.
Score from 2006 reviews Very good
This San Francisco hotel in Union Square is just steps from Chinatown. On-site dining and a 24-hour gym are available for guest convenience.
Score from 422 reviews Excellent
This downtown San Francisco hotel is 2 blocks from the Market Street-Kearny Cable Car Stop. The hotel has a tour desk, gym and provides a flat-screen TV in every room.
Score from 683 reviews Very good
Expensive and not includes free wifi
Everything in the Hotel was great., Staff, food, bar, location.
That I went on Black Friday which I didn't like the traffic. Nothing about the hotel.
The room was spacious and our view of the bay and the city was beautiful. We were situated around the corner from union square, in one of the nicest areas in the downtown area. The room was well appointed. The staff is very attentive and we enjoyed our stay at this hotel.
We booked an executive floor room on booking.com for 3 nights starting on a Friday night through to Monday. As we are checking in, we are told that the executive lounge was closed from Friday at 5pm till Sunday at 5:30pm. The hotel clerk apologized for the misunderstanding and offered us coupons for continental breakfast and free in room wifi. It was not the hotel's fault but rather the Internet site where we booked the room, so we did appreciate the gesture. On Saturday morning when we did go for our continental breakfast, Tom, the executive chef, got wind of what had happened and offered us access to the full hot breakfast buffet, which was well appreciated. The mattress was soft and the pillows were due to be changed. The in room bathroom products were very sparse, there were very few towels in room, only one robe was available and there was no refrigerator. Parking is VERY EXPENSIVE at $56 per day plus txs & tip. The clerk told us that we can park elsewhere at our own risk. Since we did not know the area we stuck with the hotel . The next day we realised that there was a self parking lot two doors down on Sutter @ $40 and just one block down another lot offers parking at $30 with in & out privileges.
Location was superb right in the heart of Union Sq shopping and Chinatown nearby
Wifi shld be free in the room
The comfort of the beds.
Location, view of city buildings and the bay! Staff were exceptionally friendly and helpful.
Bathroom sink area not big enough.
Hotel was in a convenient location and the view from the window was nice.
There was hair all over the bathroom floor. It was very overpriced and they didn't tell us the parking was going to be $63!!!
The room, views and hotel location were awesome. The staff was very accommodating and friendly. The surrounding area was really happening. The place helped me fall in love with San Fran. I went with 3 friends for outside lands.
Valet prices are a bit high but there's a parking garage a block away for half the price.
Good customer service, clean rooms, nice views, good location,
Parking was too much, it would be nice if the could factor the parking into the price.
Expensive, plus no free WiFi in the room
Great location, friendly helpful staff
Lack of customer service from too many front desk staff Room service only available at select times
Close proximity to many different public transportation lines. Easy to go east/west and north/south.
A little farther from the pier than we thought.
Location Modern room furnishings Concierge lounge
Noise from street construction Small bathroom Slow elevators
Expensive hotel but in the centre of SF
Wifi is not for free in your hotel room. Only in the lobby!
Location Staff Cleanliness
Food was average.
Great location, comfortable beds, nicely updated. As long as you're not in need of a spa or other high-end ammenities, this is as nice as a Hilton or Westin.
$13 per day wifi is a joke, its 2014. With the garbage cell reception in this hilly city, free or cheap wifi should be the default.
No free wifi!
Staff, cleanliness, location, excellent room and housekeeping services
There was no fridge in my room.
Very convenient location on Sutter road, close to Union square
price out of proportion for the value Did not offer internet or breakfast in the price Matress quite uncomfortable
Loved the location. As a family, we were able to walk to everything we wanted to see.
Parking... We finally gave up on finding the parking structure (maybe some signs would be nice). We were moving across the country and had 2 vehicles with us. We paid $120 just to park 1 night! What a ridiculous thing to pay so much for.
It was a great hotel. The staff (kelly) were excellent! We had a corner room on the 18th floor!
The staff were very friendly. The room was a good size, roomy bathroom. Close to everything around Union Square especially very close to Chinatown.
The hotel staff during the day was wonderful.
On two occasions, we tried to get the valet to park our car. No one was around, I alerted the person working the check-in desk. After waiting 20 minutes, no one showed. My husband parked the car himself. The room was in fair-poor condition. The sheets smelled stale, and there was a constant viberating noise in the air system. (Room 2008). Also the concierge desk was used as a storage space at night. The bathroom was so small, only one of us could be in it at a time. We checked out after two nights and went to the JW Marriott for the remainder of our stay.