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132 West 47th Street, Times Square, New York City, NY 10036 – Show map
Excellent location – rated 9.7/10! (score from 1192 reviews)
Rated by guests after their stay at Sanctuary Hotel New York.
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1192 verified reviews
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Sanctuary Hotel New York's staff speak: Russian, Italian, French, Spanish, English
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Food & Drink
Restaurant, Bar, Snack Bar
Free! WiFi is available in public areas and is free of charge.
Free! WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 40 per day.
Room Service, Car Rental, 24-Hour Front Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Air Conditioning
Russian, Italian, French, Spanish, English
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
Extra beds are not available.
Free! One child under 2 years stays free of charge in a crib.
All older children or adults are charged USD 25 per person per night when using existing beds.
The maximum number of total guests in a room is 2.
Pets are allowed. Charges may apply.
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Sanctuary Hotel New York accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1192 reviews
Value for money
Show reviews from:
A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.
Score from 737 reviews Very good
Located right in the heart of Manhattan, this hotel is just 1-minute walk from Times Square and within a 5-minute walk of Central Park and Columbus Circle.
Score from 1901 reviews Excellent
In Herald Square, this Manhattan Courtyard by Marriott is within a 5-minute walk of both the Empire State Building and Bryant Park. Free Wi-Fi is provided and there is on-site dining.
Score from 648 reviews Excellent
In the Theater District and within a 3-minute walk of Times Square, this hotel features a fitness center and a concierge service. Rockefeller Center is a short walk away.
Score from 2051 reviews Good
Central location to see shows Safe to walk anytime to and from events. Staff were most helpful nothing was too much trouble. Room was spacious and comfortable and light.
Common area of hotel was very dark. I prefer light I couldn't wait to get outside when I was not in my room as the decor is too dark.
Very nice room. Extremely nice and kind staff. They have water with lemon and coffe in hotel lobby.
We liked the room as it was very comfortable and the Queen size bed was amazing. The staff were all very friendly but most of all the hotel was a 'safe haven' using the name of one of their cocktails from the hustle and bustle of New York. Would recommend this hotel.
The roof top bar was very noisy.
Sanctuary is close to Times Square & the theatre district & easy walking distance to the High Line, Rockefeller Centre, Central Park, Empire State Bldg & much more. The staff, from Julio at the front door, Brandon & the staff at the front counter & our lovely chambermaid, were so friendly & helpful. Our room was small & quaint, but had everything we needed. Breakfast was delicious even though scrambled eggs was the only hot item. Cold herbal tea & coffee/tea were available in the foyer throughout the day (although the coffee & tea was removed at night while the rooftop bar was in action). We would definitely stay here again.
Cleanliness of room
I loved the rooftop bar, the whole ambiance of the hotel was great! Chandeliers in the rooms are a great touch. The entire staff was friendly and super helpful
I asked for a high floor so they put us on the 9th. Convenient to rooftop but the doors to rooftop, I think, was slamming open and shut all early morning
Good location for being central. Very trendy hotel. Rooms small but usual for NY but a good idea to include shower in room to make it appear bigger. Very good shower and good lighting in the room. Good breakfast with a lot of choice and also that it is available for about 4 hours until 1030 which is excellent. Very helpful doormen and concierges. Good food upstairs in the restaurant so sorry we only had one meal there.
The hotel was too dark but maybe this is us being 50! Also noticed a lot of places in NY are dark - are they trying to hide something!! We would have liked coffee facilities in room but maybe because they are small rooms, not possible? Access for hotel guests should always be available for the upstairs terrace but it isn't available because of corporate events.
We liked the locality. Staff were very helpful. Beds very comfortable. The use of the gym at the Rockefeller centre was an added bonus for my husband.
A little hectic when we arrived as a private party was taking place and certain areas were cordoned off to residents,very noisy in our room during this time. We tried to access the rooftop bar a couple of times over the 3 night stay,and on each occasion there was no where to sit ......the bar was very busy with non resident coming and going. We were dissapointed with the breakfast little choice for healthy eaters.
Loved customer service
Staff Food Rooftop bar Restaurant
Would have liked 24 room service Street noise on lower level floors
Great location for sightseeing, comfy bed and friendly helpful staff
Our room needed a little TLC in places but was clean
Perfect location for our trade show. The staff was amazing. Roof top was super cute and a great hang.
Rooms are very small.
Loved the kind staff and location. Awesome rooftop bar.
The Rooftop bar was only accepting reservations at lunch when we arrived. Should be priority that guests of the hotel get seats.
The aircondition was very noisy in our room....
Staff were friendly and helpful. Location, rooftop bar.
There is no real closet to hang up but a few things, no drawers. Very small room. Air conditioned did not work one night but it was fixed the next morning. Breakfast is very poor, scrambled eggs, oatmeal all cold, no choice of cheese/hams.
This place feels like a sanctuary when you are in the busy city of New York. The staff is really excellent and friendly, the hotel is cosy and with a good roof terrace. It is perfectly place for a visit to all of New York, in the centre 1 minute walk from Times Square.
Location - superb Staff - super helpful and curtious Roof top Restaurant food (extra pay but very good)
Size of room was on small side Breakfast was poor. Responsiveness of cleaning staff - toiletries were not replenished regularly.
Staff, atmosphere, decor, location, food, cleanliness
Noisy plumbing, windows let outside noise in
Location & Staff
Location was fabulous, 47st between 7th and 6th Ave. two minutes from Times Square Rooms were good size for Manhattan, considering we had two double beds in room Hotel and bedrooms were very clean Breakfast was good and always kept food replenished with fresh supplies Staff were friendly and helpful
Staff were especially lovely. Friendly, courteous and helpful. Decor was excellent and more unique than usual hotel surroundings.
That we couldn't get same size room when we decided to extend our stay! However, the other room was great too!
The staff were friendly and very helpful. Brendan was exceptionally helpful and went that bit further to help. The complimentary breakfast was excellent. The hotel was well positioned for Broadway and Times Square.
Brandon was amazing. He made our trip so memorable. Would go back to new york in a minute and will always stay at the Santuary Hotel. The roof top restaurant Haven was terrific. Awesome food and attentive servers. A+++++++++ all the way.
Nothing. Everything was great
Haven rooftop bar - loved it! Jennie who served us was great. Always smiling and energetic and very professional.
Location of the hotel.
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