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132 West 47th Street, Times Square, New York City, NY 10036 – Show map
Excellent location – rated 9.7/10! (score from 1196 reviews)
Rated by guests after their stay at Sanctuary Hotel New York.
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1196 verified reviews
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Sanctuary Hotel New York's staff speak: Russian, Italian, French, Spanish, English
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Food & Drink
Restaurant, Bar, Snack Bar
Free! WiFi is available in public areas and is free of charge.
Free! WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 40 per day.
Room Service, Car Rental, 24-Hour Front Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Air Conditioning
Russian, Italian, French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
Extra beds are not available.
Free! One child under 2 years stays free of charge in a crib.
All older children or adults are charged USD 25 per person per night when using existing beds.
The maximum number of total guests in a room is 2.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Sanctuary Hotel New York accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1196 reviews
Value for money
Show reviews from:
A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.
Score from 839 reviews Very good
Located right in the heart of Manhattan, this hotel is just 1-minute walk from Times Square and within a 5-minute walk of Central Park and Columbus Circle.
Score from 2019 reviews Excellent
Featuring a rooftop bar, this hotel is in the Midtown West neighborhood of Manhattan, just a 10-minute walk from Times Square. Wi-Fi access is provided free of charge to guests.
Score from 72 reviews Very good
In central Manhattan, this hotel is a 5-minute walk from Central Park and features rooms with a kitchenette. Select rooms have views of the park or Times Square.
Score from 102 reviews Excellent
Hotel is good, modern and spacious rooms for NYC despite being expensive for what it is.
Staff take no action to fix issues. Lack attentiveness, proactive approach and ability to address issues. Don't eat at restaurant - terrible food and insane over priced.
The staff was amazing. Location was perfect. Decor was beautiful. Room was so comfortable.
We have just returned from 4 nights at The Sanctuary Hotel and were very impressed. The staff were extremely friendly and helpful. The decor was exceptional and really made it feel like you were hidden from the hustle and bustle of the city yet you are only a 2 minute walk from Times Square. The room was very clean and the bed was one of the comfiest we have ever stayed in. We will definitely be recommending to friends and family.
Fantastic hotel,location , staff
Breakfast buffet was as basic as you can get Rooms tiny
Location is excellent and the rooftop bar is amazing. All the staff are friendly and the hotel is very modern.
Breakfast is a little disorganised due to the way they have it set up in the room and there are Only 2 toasters. However the food is fine.
I love the fact that they let me check-in earlier and also gave us a complimentary Cava bottle for our anniversary. Thank you for that.
Well the bed set were a little dusty and the ESPN channel wasn't working for some reason.
Extremely comfortable stay. Pleasant staff.
Need longer hours for room service.
Perfect location 50yds from Times Square, excellent interior decorating, GREAT showers, sharp friendly service and convenient parking!
Central location to see shows Safe to walk anytime to and from events. Staff were most helpful nothing was too much trouble. Room was spacious and comfortable and light.
Common area of hotel was very dark. I prefer light I couldn't wait to get outside when I was not in my room as the decor is too dark.
Very nice room. Extremely nice and kind staff. They have water with lemon and coffe in hotel lobby.
We liked the room as it was very comfortable and the Queen size bed was amazing. The staff were all very friendly but most of all the hotel was a 'safe haven' using the name of one of their cocktails from the hustle and bustle of New York. Would recommend this hotel.
The roof top bar was very noisy.
Sanctuary is close to Times Square & the theatre district & easy walking distance to the High Line, Rockefeller Centre, Central Park, Empire State Bldg & much more. The staff, from Julio at the front door, Brandon & the staff at the front counter & our lovely chambermaid, were so friendly & helpful. Our room was small & quaint, but had everything we needed. Breakfast was delicious even though scrambled eggs was the only hot item. Cold herbal tea & coffee/tea were available in the foyer throughout the day (although the coffee & tea was removed at night while the rooftop bar was in action). We would definitely stay here again.
Cleanliness of room
I loved the rooftop bar, the whole ambiance of the hotel was great! Chandeliers in the rooms are a great touch. The entire staff was friendly and super helpful
I asked for a high floor so they put us on the 9th. Convenient to rooftop but the doors to rooftop, I think, was slamming open and shut all early morning
Good location for being central. Very trendy hotel. Rooms small but usual for NY but a good idea to include shower in room to make it appear bigger. Very good shower and good lighting in the room. Good breakfast with a lot of choice and also that it is available for about 4 hours until 1030 which is excellent. Very helpful doormen and concierges. Good food upstairs in the restaurant so sorry we only had one meal there.
The hotel was too dark but maybe this is us being 50! Also noticed a lot of places in NY are dark - are they trying to hide something!! We would have liked coffee facilities in room but maybe because they are small rooms, not possible? Access for hotel guests should always be available for the upstairs terrace but it isn't available because of corporate events.
We liked the locality. Staff were very helpful. Beds very comfortable. The use of the gym at the Rockefeller centre was an added bonus for my husband.
A little hectic when we arrived as a private party was taking place and certain areas were cordoned off to residents,very noisy in our room during this time. We tried to access the rooftop bar a couple of times over the 3 night stay,and on each occasion there was no where to sit ......the bar was very busy with non resident coming and going. We were dissapointed with the breakfast little choice for healthy eaters.
Loved customer service
Staff Food Rooftop bar Restaurant
Would have liked 24 room service Street noise on lower level floors
Great location for sightseeing, comfy bed and friendly helpful staff
Our room needed a little TLC in places but was clean
Perfect location for our trade show. The staff was amazing. Roof top was super cute and a great hang.
Rooms are very small.
We Loved staying at the Sanctuary Hotel. After nine days it felt like home. The Concierge was friendly and very helpful as were the Doorman, the reception staff and the house keeping staff. The rooms were spotless and the beds extremely comfortable. The hotel is well situated, near Times Square, Broadway Shows, and Hells Kitchen Restaurants. The Hotels own Rooftop Bar and Restaurant was very Vibey and busy and a fun place to be. I would definitely recommend staying at the Sanctuary Hotel.
Breakfast was included in our stay which was nice. There wasn't a huge choice, however. When asked the staff were very helpful and got us some more fruit.
Loved the kind staff and location. Awesome rooftop bar.
The Rooftop bar was only accepting reservations at lunch when we arrived. Should be priority that guests of the hotel get seats.
The aircondition was very noisy in our room....
Staff were friendly and helpful. Location, rooftop bar.
There is no real closet to hang up but a few things, no drawers. Very small room. Air conditioned did not work one night but it was fixed the next morning. Breakfast is very poor, scrambled eggs, oatmeal all cold, no choice of cheese/hams.
This place feels like a sanctuary when you are in the busy city of New York. The staff is really excellent and friendly, the hotel is cosy and with a good roof terrace. It is perfectly place for a visit to all of New York, in the centre 1 minute walk from Times Square.
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