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Property Highlights

Free WiFi

Places of Interest:

Jackie Gleason Theater of the Performing Arts (0.2 miles)
Show map Sanctuary South Beach

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Newest reviews for Sanctuary South Beach

  • Kunal
      India
    August 4, 2014

    Eddie at the front desk was of great help !!

    Breakfast could have had a larger spread.

    10

  • Jennifer
      United States of America
    July 11, 2014

    I like the atmosphere and how it was quiet and relaxing. I like that they upgraded our room to a suite because we were unhappy. Although it was one day before we left. The drinks were good.

    There are so many things. I tried to be positive and enjoy my trip but it started out so wrong. 1) The $100 a night incidental fee that was put on my account. Which was not in the fine print on booking. And how a normal associate pretended to be the manager and did not budge about it. 2) The fact that the towel rack was hanging loose in our bathroom & never got fixed. There are no mirrors in the room and the one over the sink is very far away. Terrible for a woman or man looking to primp or shave. 3) The bugs that were in the room and in the ceiling fixture. That was also NOT fixed when it was complained about. 4) The antisocial behavior of the bartenders. (Everyone looked miserable) 5) The pool that looked big in pictures and was actually the size of a kiddie pool. 2ft deep to be exact.

    4.2

  • Marcio
      United States of America
    July 1, 2014

    Staff speak with enthusiasm about the hotel and about Miami. Really polite and you can trust their advises. The location is perfect and if you need a ride just ask for the electric car services.

    10

  • Liz
      Australia
    June 6, 2014

    Location near South Beach, may better suit younger travellers

    Noisy, large numbers into the restaurant for dinner, public toilets past our room, and roof top drinking. Cost for overnight parking was excessive. Had to buy breakfast and free WIFI (?), when booking in; bookings.com should have told us!

    6.7

  • Francis
      Australia
    May 24, 2014

    Great staff

    Very expensive restaurant attached

    7.1

  • Amanda
      United Kingdom
    May 20, 2014

    Lovely receptionist, brilliantly comfortable bed, very quiet room, fridge and coffee machine

    not technically South Beach but short walk to all attractions, small pool- but why stay round the hotel when you're in Miami??

    9.2

  • Joseph
      Monaco
    May 4, 2014

    Great service, awesome Ola restaurant (dinner only). Great location :)

    Rooftop pool is tiny, and no real drinks/food service there, you need to order at bar on ground floor, makes for odd experience walking through hotel in bathing trunks and flip-flops, dripping, past evening drinking and eating customers of Ola. They could make much better use of that rooftop!!

    8.3

  • Amy
      United States of America
    April 30, 2014

    location restaurant size style of rooms staff very accommodating

    1st room we were in had bad odor and toilet didn't work pool area small

    7.9

  • Laura
      Argentina
    April 7, 2014

    Location Rooms with an unattached living and kitcheanette

    Lack of deep cleaness

    7.5

  • Anonymous
      Austria
    April 1, 2014

    Fancy and always crowded restaurant, friendly staff

    There was a permanent strange smell in our room, though we could not find the reason. We got used to it after a few minutes, but it felt weird every time when entering the room.

    7.1

  • Michele
      Canada
    March 25, 2014

    The man at the front desk was great. . calm friendly. . felt it was a great find in South Beach!

    9.6

  • Brian
      United States of America
    March 22, 2014

    The front desk staff were incredible! Location awesome Super nice room, very comfortable

    Breakfast selection was limited. Water pressure in shower not great. No washer/Dryer

    10

  • Sue
      United Kingdom
    February 27, 2014

    Location Large spacious room Clean room Helpful staff

    Breakfast satisfactory- only 20 room boutique hotel so would have liked china cups

    8.3

  • Anonymous
      United States of America
    February 20, 2014

    Ola restaurant was great! Awesome food & service.

    No hospitality with staff or housekeeping. Coming & leaving property we got no hellos/goodbyes. Property needs lots of work. Noticeably dirty & scuffed up on floors & walls. Stains & hair on sheets & pillows. Room is VERY dark. Hardly any lighting in living area. Only 3 towels in room. Kitchenet was poorly stocked. No cups/utensils or coffee for Keuerig. Even after addressing my dissatisfaction, the staff was not accommodating. Asked for Ice to be delivered took upwards of 30mins.

    5

  • Harriet
      United Kingdom
    January 15, 2014

    Rooms were great, very comfortable. Location was perfect and lovely restaurant at the front.

    Pool was quite small and no shade for sun loungers

    9.2

  • Astrid
      Netherlands
    January 12, 2014

    Restaurant Ola, at Sanctuary is great Rooms are spacious

    although a lot of space, nothing is really comfortable no water cooker - uncomfortable couch television not a good vision through placement they do not offer services in hotel, but what too expect for such a good price

    7.5

  • Anonymous
      United States of America
    December 13, 2013

    Comfy beds and location

    Rooms very dark and bad mirrors for getting ready

    10

  • Krzysztof
      United States of America
    November 26, 2013

    Room just stinks, it is awful. The photos must have been taken long time ago, as it damaged, needs renovation, smell is terrible. The hotel does not have a pool although they say so - it is around 1m x 2m x 1m deep! This should be no more than 3 stars!!! Booking overvalue this hotel! Staff is just arrogant.

    2.9

  • Paul
      United Kingdom
    October 10, 2013

    Location to beach and Lincoln Road etc

    Rooms were too dark

    5.8

  • Anonymous
      United States of America
    October 9, 2013

    very quiet. clean and cool

    furniture in living area very uncomforatble. No minibar or even bottled water in room .

    7.9

  • Alexey
      Russia
    September 27, 2013

    The room is very dirty

    4.2

  • Anonymous
     
    September 25, 2013

    decoration

    smell

    5.4

  • Anonymous
      Norway
    September 25, 2013

    Not hot water for tre nights

    5.8

  • Balazs
      Hungary
    September 11, 2013

    Good location, friendly staff, designed hotel and big rooms, good Wifi.

    9.2

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