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Property Highlights

Free WiFi Free parking

Places of Interest:

Beach Mall Shopping Center (0.1 miles)
Show map Best Western Plus Sandcastle Beachfront Hotel

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Surfside Oceanfront Inn & Suites

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Newest reviews for Best Western Plus Sandcastle Beachfront Hotel

  • Jennifer
      United States of America
    August 26, 2014

    The oceanfront room provided a great view of the boardwalk and Fisherman's Pier... and, during our stay, free fireworks! The bed linens were clean and the room very modern. Bathroom equally clean - though not a fan of wall-mounted shower gels.

    The indoor pool did NOT require room key access. As there were people (families!) coming to the pool in their clothes, I'm inclined to say they weren't guests. Quickly felt crowded. Also, pool cement surround needed some scrubbing - could see some algae forming.

    9.6

  • Matthew
      United States of America
    August 24, 2014

    The location of the hotel being ocean front and on boardwalk was excellent. Very clean hotel, and staff was very friendly and helpful. It was nice they had breakfast for each morning as well.

    The worst thing about hotel was the wifi kept disconnecting, which in the scope of the trip was really not a big deal.

    9.6

  • Grace
      United States of America
    August 18, 2014

    I liked almost everything.Refreshments location cleanliness staff breakfast endless list looking forward to staying here again.

    7.9

  • Adrian
      Canada
    August 18, 2014

    too much dust in the room

    7.5

  • Reinhold
      Germany
    August 18, 2014

    Top Location Friendly and helpful staff Clean rooms Free parking in Garage-House Breakfast is so far ok but every day the same selection.

    I expected more space in room for the those high price category, especially the bathroom is very small.

    7.9

  • Melinda
      United States of America
    August 18, 2014

    room was not restocked with coffee supplies and cups. free breakfast - appreciate the free but not a terrific meal.

    7.9

  • Anonymous
      United States of America
    August 17, 2014

    The staff was EXCELLENT Yolanda and Tamara were the best and very accommodating! Breakfast very good great assortment of breakfast choices. Love the location and the view was AWESOME

    Bathroom sink very low water pressure. Wifi did not work at ALL Hallway and elevator rugs need cleaning

    9.2

  • Christian
      United States of America
    August 17, 2014

    Everything exclude the a/c

    The ac is not central

    8.8

  • Deborah
      United States of America
    August 15, 2014

    We loved being right on the ocean and having our morning coffee on the balcony.

    The attached restaurant was fine for breakfast, but a huge disappointment when we ate there our first night for supper.

    10

  • Dawn
      United States of America
    August 13, 2014

    Ocean front, comfortable beds, free hot breakfast, excellent location (everything is in walking distance), family friendly, toddler friendly, kiddie pool and big pool. My 17 month old felt at home here and loved the staff!

    Small bathroom and a couple of staff members weren't that friendly

    9.2

  • Weinous
      United States of America
    August 12, 2014

    everything

    10

  • Kathy
      United States of America
    August 12, 2014

    THE HOTEL WAS KEPT VERY CLEAN(which is hard to do at the beach with all the sand). THE STAFF ARE GREAT WITH ALL THE PERSONAL ATTENTION GIVEN. THE FREE BUFFET BREAKFAST AND PARKING GARAGE ARE A PLUS.

    CAN NOT REALLY COME UP WITH A SINGLE THING.

    10

  • Anonymous
      United States of America
    August 10, 2014

    Very small rooms

    6.7

  • Amy
      United States of America
    August 10, 2014

    We went for four nights and it was a great experience! The staff was very nice! The room was clean the lonny always had coffee and juices available 24 hours and we had a quiet room! Great view!!! I have nothing bad to say!!! Definitely would go again.

    10

  • Latanya
      United States of America
    August 8, 2014

    friendliness of staff, great location with great rates, the breakfast and housekeeping staff was awsome

    9.6

  • Joanna
      Canada
    August 7, 2014

    Location Staff Clean Quiet Parking

    Food Pool Poor laundry facilities

    8.3

  • Charles
      United States of America
    August 5, 2014

    The Supervisor Patrick was a great help with letting me know the great places to eat. And Ms. T'na was a sweetheart with directions to the Mall, and taking care of us with our room. And the A.C. unit will run you out of the room!!

    The Bathroom was to small, and the carpet needs to be shampooed.

    9.6

  • Tiffany
      United States of America
    August 5, 2014

    I loved the location and the view. The room was very nice and comfortable. I loved the friendly staff Yolanda and Patrick. It was an excellent stay and I will definitely stay there again.

    10

  • Jesse
      United States of America
    August 5, 2014

    Nice newly remodeled room. Clean facilities and friendly staff.

    Wifi would cut in and out.

    10

  • Donna
      United States of America
    August 3, 2014

    Staff was friendly and courteous. All were helpful when needed and greeting us every day and all day. Stayed at this hotel five years ago and was happy with the accommodations then. The renovations were comfortable and made us feel at home. Would recommend and if in area would book at this hotel.

    10

  • William
      United States of America
    August 3, 2014

    The only band thing was the elevator outage

    7.5

  • Anonymous
      United States of America
    August 3, 2014

    Location was perfect!

    7.9

  • Carmen
      Canada
    August 2, 2014

    same breakfast every day

    7.1

  • Gary
      United States of America
    August 2, 2014

    The Hotel was very clean. Staff were very friendly and helpful. Breakfast included with stay was very good as well. Overall, very satisfied.

    The Wi-Fi provided did not work well and constantly dropped. It was also slow when connected. Staff indicated that this was being corrected.

    9.6

  • Diane
      United States of America
    August 1, 2014

    Accommodations were great Location was awesome Staff was attentive

    Breakfast buffet lines were long

    9.6

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