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Newest reviews for Hotel Santa Fe & Spa

  • William
      United States of America
    August 28, 2014

    Comfort and the gracious, helpful staff

    Shortage of parking and too far from the Old Town Plaza

    10

  • Gerald
      United States of America
    August 20, 2014

    Lack of closet and storage for personal items. Little too rustic decor.

    8.8

  • Nancy
      United States of America
    August 18, 2014

    Location, staff, shuttle, parking

    Mattresses in Room 142 need to be replaced now.

    9.2

  • William
      United States of America
    August 12, 2014

    This is a wonderful place to vacation. Beautiful interiors in keeping with Santa Fe style. Outstanding staff--friendly, efficient, and well-trained. Loved being being shuttled around in a purple London taxi. Next time I plan to get a suite. Oh yes, they walk your dogs for you.

    The desserts. I ordered carrot cake. It was cold--obviously taken out of the refrigerator. Even if it had been room temp, it was not good.

    10

  • Paula
      United States of America
    July 20, 2014

    I was in Santa Fe for a class that kept me busy from 9 to late in the day. I wasn't able to use all the facilities available (spa, pool, exercise facility). But it suited my needs perfectly. I was able to come back to a quiet, clean, peaceful room at the end of a hard day. The restaurant was top notch and the bar makes a killer martini.

    8.8

  • Carol
      United States of America
    July 19, 2014

    Loved that a driver was available to take and pick us up for the Folk art Market. The cold water bottles were a nice touch on a warm day. The rooms were comfortable and clean. Would recommend it!

    8.8

  • Kay
      United States of America
    July 12, 2014

    Breakfast was very nice and the dining area so pleasant, Like the fresh coffee on every floor.

    Nothing.

    9.6

  • Darryl
      United States of America
    July 9, 2014

    Setting, Chef and female host for restaurant, bartender, ,wait staff, Food was 5 Star,

    Parking, luggage carriers not readily accessible, no porters, no variety in gift shop

    8.8

  • Reed
      United States of America
    July 8, 2014

    Clean hotel, friendly staff, reasonable location (5 minutes from square). Plan to go again

    7.5

  • Claire
      Canada
    July 3, 2014

    Such warm and welcoming staff and not one of our needs went unmet. We arrived to a complimentary upgrade and everything about our stay was perfect, from the amenities, restaurant food and ambiance and the amazing shuttle service that drops you off and picks you up in a matter of minutes. I would definitely stay here again the next time I'm in Santa Fe. Thank you for your hospitality!

    9.6

  • Mary
      United States of America
    July 2, 2014

    Transit van to plaza & restaurants out and pick up, so no searching for parking spots or meter feeding concerns. Free parking at hotel Ambience at hotel very nice; coffee on each floor in the A.M. chilled fruited water in lobby upon arrival. .

    Zero complaints

    10

  • Cathy
      United States of America
    June 30, 2014

    The staff were very helpful, especially due to the fact that they were available to drive and pick us up with almost no advance reservation. We went to dinner at one restaurant but didn't like it while we were waiting so we called and the hotel driver came back and took us somewhere else!

    9.2

  • Hugo
      United States of America
    June 29, 2014

    Great place to stay, wonderful staff!

    10

  • Charlsye
      United States of America
    June 24, 2014

    I booked a room for 4 people. Was advised a junior suite would be best and quoted a price. When I arrived they added on almost $100. In extra charges for amenities we did not use and charged extra for having 4 people when that is what I booked. No doors on the bedroom or bath, so no privacy. Tiny room. Kitchenette had no running water or coffee maker. Parking lot (which they charged to use) was almost full and had to walk all around building to get from car to room. No assistance with bags. No, I will never stay there again and I do not recommend it.

    5

  • Isabel
      United States of America
    June 17, 2014

    Everything was so awesome. Beautiful atmosphere. Thank you for the free shuttle to the square. Great driver..

    Free breakfast or at least a voucher for a discount breakfast.

    10

  • Sharon
      United States of America
    June 17, 2014

    The shuttle service was wonderful - took us any place we wanted to go downtown. And the staff was very accommodating. And the hotel upgraded us to a mini-suite!

    7.9

  • Susan
      United States of America
    June 5, 2014

    Coffee set up each morning by the elevator on each floor that was free and very good coffee! Free shuttle to the plaza and anywhere around that area including evenings.

    pool area was small. Not many chairs

    8.8

  • Anonymous
      United States of America
    June 3, 2014

    The staff at the Hotel Santa Fe set the tone for a wonderful vacation. Everyone from the front desk, to housekeeping, concierge, restaurant wait staff, shuttle drivers and the employees in the spa were so friendly, helpful and ready to assist with any situation. We loved having the shuttle service!

    There really wasn't anything we didn't like but perhaps having in-room movie service would have been a nice option.

    10

  • Kendra
      United States of America
    June 1, 2014

    The spa, decor, cleanliness.

    9.2

  • Anonymous
      Germany
    May 29, 2014

    Clean, comfy rooms, very friendly staff, quiet, walking distance to the plaza

    Room was a bit small, the resort fee of 19 Dollars per night.

    9.2

  • Virginia
      United States of America
    May 27, 2014

    The decor, including the Alan Houser statues and the beautiful Native American pottery.

    A little pricey when you add on the $15 resort fee, whether you use the facilities or not.

    8.3

  • Greg
      United States of America
    May 27, 2014

    Resturant food and service was bad

    8.8

  • Valerie
      United States of America
    May 27, 2014

    Location. Shuttle within one mile radius. Restaurant was good.

    No coffee or tea in room and only available in lobby until noon.

    7.1

  • Cara
      United States of America
    May 27, 2014

    The staff was super friendly.

    There is a resort charge of $19 per day. This included otherwise standard amenities at your typical hotel. And didn't even include the continental breakfast that was available for an additional $12. I felt nickeled and dimed at check out.

    6.3

  • Wilma
      United States of America
    May 25, 2014

    location and decor

    room was small, no convenience shop for incidentals

    8.8

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