Best Western Premier Saratoga Resort Villas  

Everything..........desk staff wonderful....management was great.

Setting and rooms

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The two bedroom was so spacious and comfortable. Stayed with my sister and elderly parents while visiting an uncle in Kissimmee. It was ideal and excellent for the price.

Service at breakfast was pleasant, but slow and a few breakfast items were not available. It took a while to get pool towels refreshed.

price facility and living space

air conditioning units are so loud

it was the most comfortable bed and pillows I have ever had in a hotel...the view from the patio was beautiful, love there is a restaurant on site..

I did not like the fact that there are no safety devices on the sliding glass doors...there should ge some kind of apparatus so that the door cannot be removed....and those doors are not safe without something other than the door lock.

Great room with plenty of space.

Several cockroaches were found in the downstairs living areas.

Wonderful accommodations - well appointed, full kitchen, dining area and very luxurious bedrooms

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The beds were very confortable. When called the front desk they came and sprayed the room but did not offer us another room. They even removed the large bug from off the kitchen floor.

The room was dirty. We had a lot of bugs. I was suppose to stay eight days we left after one night. We did not feel comfortable with bringing our food into the town house. When we turned the light on in the kitchen the dishwasher came on. We were very disappointed.

I really enjoyed my stay along with my family, our experience was great. Staff did a great job at accommodating everyone in my party.

It was AWESOME to be so close to everything (Disney, Universal, grocery stores, Target, restaurants) and to be in such an oasis. The villas are huge and there is so much more room to spread out than if we had stayed in a conventional hotel. The property is lovely and the staff were very friendly and helpful.

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everything was spotless / crockery dishwasher tablets and wash liquid/ toiletries were supplied nice clean fresh linen on luxery beds soft fluffy clean towels every day and an excellent location to theme parks and shops. even grocery waiting in your villa if you want. excellent value and top quality very very pleased. thanks from the hopewell family u.k.

Facility was great. Accomadations were immaculate. Incredible to get a two bedroom villa for the price that we paid. Very pleased with the security. Staff was excellent!!! Easily accessible to disney resorts and every restaurant that you could possibly want to dine at is a short drive from the property.

The layout of the resort and of the villa. Location. The beautiful landscaping. Bar and restaurant on site. Friendliness of the staff. Loved the wildlife on the grounds.

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advantages over a codo rental were, 1)no upfront fees 2)no cleaning fees 3)all the amenities of a hotel ie. restaurant,room service,concierge,etc. advantages over a hotel were, 1)free, close parking 2)2 full bedrooms and bathrooms and kitchen 3)outdoor balconies Absolutely the best of both!!!!!!

That the villas were spacious.

there wasn't enough sitting at the pool

The place is clean, cozy and affordable.

The staff was rude and un-friendly

The comfort and how the villa was so clean. I also appreciate the pet friendly atmosphere.

The location was great for Disney, although the turn-in from Irlo Bronson is a bit awkward. The resort is lovely, and well-kept; the grounds are beautiful, and the pool and hot tub quite nice. The rooms are a good size, and the kitchens fairly well-equipped.

The restaurant here is pretty mediocre, and everything we tried in our one meal there was microwaved and without flavor. So, don't eat there; there are plenty of nearby choices, or you can cook in your unit.

The staff and the facilities were both refreshing after days at the theme parks!

The villa was beautiful and surroundings

Hair on the floor in the bathroom

Clean, comfortable suites. Close to everything, shopping, dining, all the parks.

The beds were super comfortable, loved having 2 full baths, the place was very clean and newly updated. The staff was exceptionally friendly and helpful.

This is a great place to stay its a gated/security controled place made up of two or three bedroom houses that is great for familes would say most peaple staying here where visiting the parks, really enjoyed my stay the place is spotlessly kept inside and out would stay here again !

if i had one criticism it would be i thought the pool might be a bit small for the size of the property but this was not a problem as i think the place is great to stay.

Booking directions/map needs more hotel location information, if you miss the sign differcult to find.