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Show map Seralago Hotel & Suites Main Gate East

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Newest reviews for Seralago Hotel & Suites Main Gate East

  • Acie
      United States of America
    September 16, 2014

    Price, comfort and local.

    More updated rooms.

    7.9

  • Jodi
      United States of America
    September 12, 2014

    Staff and location was great

    Rusted showers, hotel needs upgrades

    7.1

  • John
      United States of America
    September 9, 2014

    Good location and value if you just need a place to sleep and enjoy the area..

    9.6

  • Dorleen
      Puerto Rico
    September 9, 2014

    We use a family suite of 2 rooms. The kitchen has stools and everything but has No stove or kitchen utensils. Why they put photos of the kitchen if its useless.

    The kitchen is not complete. It did not has a stove or utensils in it.

    7.1

  • Selma
      United States of America
    September 7, 2014

    The location

    The noise of the AC ( air conditioner)

    8.3

  • Gloryvette
      United States of America
    September 4, 2014

    Pool area is great and love the pool bar. Best thing they have are the piñacolada drink and the chicken wings.

    10

  • Aiesha
      United States of America
    August 26, 2014

    We loved the family suite with a seperate area for kids. We visit Orlando on a regular basis. Amusement parks are expensive for a family of four. Its nice to have a clean and affordable place to stay. Will stay again in the future.

    No dvd player but plan to bring my mini dvd player next time.

    9.2

  • Teresa
      United States of America
    August 21, 2014

    location, staff assistance, pool

    age of property

    8.3

  • Marie
      United States of America
    August 18, 2014

    Price. convenience to Disney and other parks

    This is not an upscale hotel but goodvalue for the money.

    7.5

  • Denise
      United States of America
    August 16, 2014

    The location was near most restaurants and attractions

    The quality of my stay and level of service. I would never stay there again. I had to move rooms in the middle of the night with two small kids due to loud guest and was guven a room with no air. Horrible

    2.9

  • Claudio
      United States of America
    August 14, 2014

    I like the pool, clean and was working in night. We were in 5, with 3 kids, funny, and the price was ok

    Anyway, all the stuff are poor and old, shower, dirty, bed to change, there was a panel back to the door with all the price of the towel (never see something like that), the staff was very poor, and not prepare, they was confuse, and wait 45 minutes at 12.am was too much. i don't recommend this hotel, only in my case, emergency and last minutes for a lot of people. at the end it was a poor big motel

    4.5

  • Sheredia
      United States of America
    August 12, 2014

    I booked through booking.com and the price given was the price at check in. We didn't have any surprise charges.

    It could use a update, but we enjoyed.

    8.8

  • Tasha
      United States of America
    August 11, 2014

    Staff was nice, the room (King deluxe) was a great price and close to everything. It's right next door to "Old Town", the pool was clean and the Pizza from the kitchen in the lobby was really good. The beds are a bit "springy", but the AC worked great and were were so tired from Disney it didn't matter! We have season passes and will be staying at least one time per month. My son got sick and there is an urgent care near by as well as CVS to fill prescriptions.

    some kids at pool without adult supervision and management didn't do anything when we told them one of the kids hit my son. It's not the hotel's fault, but annoying for us. Would have liked a coffee maker in the King room, but I knew from other reviews there wasn't one availible so I just brought my own.

    7.9

  • Shandell
      Bahamas
    August 11, 2014

    I enjoy the hot spa and swimming pools the kids pool was a plus.

    7.5

  • Wanda
      United States of America
    August 11, 2014

    The breakfast buffet was delicious, the pool area was very large and over all very kid friendly.

    The wifi is terrible, and the kids area in our room was warm.

    7.5

  • Richard
      United States of America
    August 7, 2014

    It was well located, close to parks and entertainment. The facilities were great and the rooms were clean. We liked the choice of room options.

    8.3

  • Joy
      United States of America
    August 6, 2014

    It was close to everything the kids want to do

    The room was not that cold and I got over charge

    7.1

  • Michael
      United States of America
    August 5, 2014

    Not clean

    4.6

  • Charles
      Bahamas
    August 4, 2014

    The room was clean and fresh, with soft towels and fresh linens. the amenities were great.

    The mattress was not as firm as I would have liked it to be.

    9.2

  • Ben
      United States of America
    July 30, 2014

    The staff was very friendly and helpful

    They should have fitted sheets on bed to stay on while sleeping

    9.2

  • Dario
      United States of America
    July 29, 2014

    -THe location -The service to the Disney parks -The pool is not bed

    -Matress with broken springs -Hall way and stairs were really dirty. In fact, disgusting.

    4.2

  • Anonymous
      United States of America
    July 22, 2014

    It was very clean in every area.

    the curtains are see through only when there is light in the room. You can see from the outside, but when the lights are off it's fine.

    7.9

  • Karen
      United States of America
    July 22, 2014

    Fridge had mold in it and wasn't working.... TV kept shutting off.

    7.1

  • John
      United States of America
    July 19, 2014

    Not the kind of room you feel comfortable walking barefoot in. Checked in about midnight and there was a group of about 30 African American teens wandering about the property.

    3.3

  • Clyde
      United States of America
    July 18, 2014

    good rate great location

    not to up to date

    7.9

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