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Recently booked in San Francisco
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Serrano San Francisco, a Kimpton Hotel405 Taylor Street, Tenderloin, CA 94102 San Francisco (Show map) Good, Score from 84 reviews“I loved the decor.... Made me feel welcome and cozy the minute I walked in. I was greeted with a glass of wine, bread and olive tapenade.... what more can you ask for after driving all day.”
Richard,
Los Angeles
This restored landmark hotel is situated in downtown San Francisco, 2 blocks from the shopping at Union Square. It features a 24-hour gym, on-site dining, and colorful rooms with free Wi-Fi. A flat-screen TV and iPod docking station are included in each guest room at the Serrano San Francisco Kimpton Hotel. A minibar stocked with snacks and drinks is provided. Beer and American food is served at Jasper's Corner Tap & Kitchen, part of the Serrano. It is open for lunch and dinner. The hotel offers coffee in the morning and evening wine receptions. The Powell Street BART Metro Station is within a 10-minute walk of the Kimpton Serrano. Chinatown is also 10 minutes away by foot. Hotel Rooms: 236, Hotel Chain: Kimpton Hotels.
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Total Hotel Score:7.9
Based on 84 reviews Guest reviews are written by our customers after their stay at Serrano San Francisco, a Kimpton Hotel. |
Score breakdown
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Score filter |
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Oscar
Solo traveler
Potts Point,
Australia
June 14, 2011
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I liked the room, big space and the bed was very comfy... I have no complains at all..i was happy with the price, location, room and service.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Anonymous
Solo traveler
United States of America
February 25, 2011
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The staff went out of their way to help--especially getting that 15.00 van to the airport. (A neighboring hotel charged 50.00!) i would definately stay again. Dr. Marilyn Murray Rooms are small...
1 out of 1 people found this review helpful, did you?
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9.6 |
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Rene
Solo traveler
New York,
United States of America
January 15, 2012
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The wireless in the rooms was very weak and fairly annoying. The elevators are also fairly slow.
Did you find this review helpful?
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5.8 |
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Evan
Mature couple
Los Angeles,
United States of America
January 4, 2012
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Free wine every day from 6-7. Great business center and fitness room and the location is second to none when staying in downtown San Francisco. There's a chance that you will get one of their king or queen rooms which are tiny. Holiday rates are astronomical too.
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8.8 |
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Alexei
Solo traveler
Canberra,
Australia
December 13, 2011
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Old facilities, difficulty to access power-plugs
Did you find this review helpful?
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7.9 |
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Andrew
Solo traveler
northport ny,
United States of America
December 11, 2011
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Friendly staff and centrally locted Rooms are a bit small and bathrooms are just ok
Did you find this review helpful?
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7.5 |
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Johan
Solo traveler
Kungsangen,
Sweden
November 21, 2011
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Very nice hotel, comfortable clean room with oldie look. Good location, next to restaurants pubs and shopping.
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9.6 |
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Dr.
Group of friends
Glen Waverley,
Australia
November 10, 2011
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Comfortable, convienient location, helpful staff and loved the wine tasting. Would recommend this hotel to my family and friends.
Did you find this review helpful?
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8.8 |
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Anonymous
Young couple
Turkey
November 4, 2011
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It is clean and very close to shopping district. Price is too high... It is not a brand new hotel
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7.1 |
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Patricia
Mature couple
Durham,
United States of America
October 26, 2011
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Quiet and clean Small room big furniture, not much shelf space in bathroom
Did you find this review helpful?
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7.5 |
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Mark
Mature couple
Richmond,
Australia
October 1, 2011
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Great location, freindly and helpful staff, good value for money
Did you find this review helpful?
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8.3 |
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Anonymous
Young couple
France
September 27, 2011
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We booked at the Serrano because of its location (a few blocks from Union Square), free wifi access in the room and it seemed to be calm (as it was said in many reviews). We stayed there for a week and were very satisfied with those 3 points.
Did you find this review helpful?
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7.5 |
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Penny
Mature couple
WALDPORT,
United States of America
September 23, 2011
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General design and decor. Other guests seemed to be like us. Good location, but quiet on the 15th floor Wood furnitue was scuffed and needed to be replaced.
Did you find this review helpful?
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8.8 |
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Yaakov
Solo traveler
Ramat Gan,
Israel
September 21, 2011
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Location location location Style
Did you find this review helpful?
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7.9 |
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Christian
Solo traveler
Riedikon,
Switzerland
September 10, 2011
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The Serrano San Francisco is a beautiful boutique hotel located in short walking distance to the main shopping area. The stay was very comfortable, the beds were great and you didn't hear much from the city. It is located at the shed between luxury life and poverty. If you want to avoid to see too much of the life of the very poor in the city approach from West (Union Square) or South (Geary Street). The bathroom was smaller than mine at home - no problem for a single man but not ideal for a lady who needs a longer 'preparation time' in the morning. Nevertheless the bathroom is stylish.
Did you find this review helpful?
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8.8 |
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Maria
Young couple
Santa Monica,
United States of America
September 7, 2011
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complementary wine tasting
Did you find this review helpful?
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6.3 |
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Olivier
Solo traveler
Davie,
United States of America
September 4, 2011
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This is not a 4 stars hotel
Did you find this review helpful?
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5 |
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Richard
Mature couple
Los Angeles,
United States of America
September 1, 2011
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I loved the decor.... Made me feel welcome and cozy the minute I walked in. I was greeted with a glass of wine, bread and olive tapenade.... what more can you ask for after driving all day.
Did you find this review helpful?
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9.6 |
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David
Mature couple
Denver,
United States of America
September 1, 2011
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Central downtown location near shopping, restaurants, Union Square. Older building, very small rooms, especially the bathroom.
Did you find this review helpful?
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8 |
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Anonymous
Young couple
United States of America
August 31, 2011
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Staff was amazingly friendly
Did you find this review helpful?
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7.5 |
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Anonymous
Family with older children
United States of America
August 29, 2011
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near Starbucks rooms are too small--no microwave, no coffeemaker--Bathroom lacks counterspace
Did you find this review helpful?
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5.4 |
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Anonymous
Mature couple
Singapore
August 27, 2011
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Good location. Hotel room a little small. Expensive rate for this standard of hotel. Being charged USD3.00+ extra to my credit card after checkout.
Did you find this review helpful?
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6.3 |
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James
Mature couple
Portland, OR,
United States of America
August 25, 2011
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Location, comfort, friendly staff.
Did you find this review helpful?
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8.3 |
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Allen
Mature couple
ventura,
United States of America
August 24, 2011
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It was easy to find from Powell street, and easy access to Bart and the Muni buses from there too. Hotel staff provided good directions for walking about the city. Really didn't spend much time at the hotel other than to sleep, so I couldn't say much about activity's during the day or evening. Not much to say here, it's in a large city, with big city stuff going on all around, city noise if you will. $24.00 a day city tax on the room adds up.
Did you find this review helpful?
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9.2 |
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Luis
Family with older children
Sant Pere de Ribes,
Spain
August 19, 2011
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I disliked the internet charges at the business center, just to print some reservations
Did you find this review helpful?
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5.8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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