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405 Taylor Street, Union Square, San Francisco, CA 94102 – Show map
|Room Selected At Check-In Occupancy Two|
|Deluxe King Room with City View|
|Deluxe Queen Room|
|Deluxe King Room|
|Deluxe Double Room with Two Double Beds||
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385 properties in San Francisco
Including hotels, apartments, villas and more.
570 verified reviews
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Serrano San Francisco's staff speaks: Chinese, Filipino, Spanish, English
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Sauna, Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 52 per day.
Room Service, Car Rental, 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Chinese, Filipino, Spanish, English
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 570 reviews
Value for money
Show reviews from:
Named on the National Register of Historic Places, this hotel offers Victorian charm combined with modern amenities and is a short walk from area attractions, including cable car lines.
Score from 1665 reviews Good
This San Francisco hotel features an on-site restaurant and warmly decorated rooms with a 42-inch flat-screen TV and a CD player. The Golden Gate Bridge is just 6 miles away.
Score from 1180 reviews Very good
Located a 2-minute walk from Union Square and a classic Cable Car stop, this San Francisco hotel is in the heart of downtown San Francisco's shops, galleries and restaurants.
Score from 524 reviews Very good
This downtown San Francisco hotel is a block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel provides massage services and a tour desk.
Score from 1964 reviews Very good
Not really Union Square - more like Tenderloin. Room was smelly and bathroom needs updating.
Coffee in lobby every morning
Rooms were small and are in need of a remodel
That was the best choice . Money wise and location . The best!! Very comfortable.
Hotel is 5 minute walk from union square. There are lots of resteraunts close by.
Relatively small room, but you are in the city!
Too old and cramped
staff were good
The room was way too small for 2 travellers. The neighbourhood wasn't friendly at all!! however if i had to stay in same area i would choose Hilton across the road.
Old Time charm, Friendly and knowledgeable staff, location was right in the midst of everything.
The first night there we had really noisy people in the next room arguing and fighting until 4 am. We were on the twelfth floor and still outside noise was keeping us up until the we hours of the night.
comfortable and clean. Great location
not much room in the bathroom
Great internet access, well located, pretty good value for money.
Decor was good and rooms were well appointed and clean. Staff were friendly and helpful.
Needs updating. The air conditioner did not work well. Staff not helpful on the phone during our stay.
morning coffee bar
Unloading access on arrival
The hotel definitely has a classic charm and the service by the doorman and reception were quite friendly. The location of the hotel is close to Market Street with a convenience store across the street for beverage needs and a Walgreens pharmacy store a block in the opposite direction for your after libation remedies. The bed that I slept on was quite comfortable and it helped me stay asleep through some of the street noise I could hear in the hotel room when I was awake.
I didn't like walking through Taylor street to get to Market street from the hotel. There were so many shady characters and sketchy activity only 2 blocks South of the hotel. Avoid walking Taylor street from Ellis to Market. Take alternative route on O'Farrell street to Powell street where the cable cars run because that is where the streets seem the safest.
Close to Union Square Clean room
Many homeless people around... U don't feel quite safe.
we loved the room, although the view from both windows was a little limited. The decor was really nice in the room and hotel in general. The staff were lovely, nothing was too much trouble. Although breakfast was not included, the hotel provided free tea/coffee in the lobby each morning. and free wine in the evening (4-7pm) The location was great, only a short walk from Union Square.
seriously can't think of anything we didn't like
old and stale furnishings decaying edges on furniture carpet old and fraying except for looby
Very comfortable beds and helpful, friendly staff.
you need seperate showers
Staff were friendly and helpful
Looks run down Toilet cramped Wifi strength is weak and erratic Staff turns off AC after cleaning, so room is warm when we get back.
Location. Self-park garage right across street.
Air conditioning was faulty.
Great location, small room but cozy for me and the wife. Close to union square, trolly, and shopping areas.
Thé very expensive parking
The location of the hotel was really good to walk to the different sights
Noise of the minibar in the room
Near major tourist shopping (though that was not what we went to sf for). The lobby was nice. The elevator is fast. The dry sauna was a perk. View of the street/city was enjoyable. Front desk was helpful and accommodating.
Smallest room for the cash and not really updated decor wise. Not in the best area. Parking was $52 a night!!! Whyyyyyy?
The lobby was inviting, the staff were helpful, the location was good, parking is right next door.
The decor wasn't what I expected from a 4 staff hotel.
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