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hotel Located a 2-minute walk from Union Square and a classic Cable Car stop, this San Francisco hotel is in the heart of downtown San Francisco's shops, galleries and restaurants.

Most recent booking for this hotel was today at 05:22

Score from 488 reviews Very good 8.3/10

Hotel Nikko San Francisco

hotel This San Francisco hotel features an on-site restaurant and warmly decorated rooms with a 42-inch flat-screen TV and a CD player. The Golden Gate Bridge is just 6 miles away.

Most recent booking for this hotel was today at 02:41

Score from 1173 reviews Very good 8.4/10

Beresford Arms

hotel Named on the National Register of Historic Places, this hotel offers Victorian charm combined with modern amenities and is a short walk from area attractions, including cable car lines.

Most recent booking for this hotel was today at 05:51

Score from 1607 reviews Good 7.7/10

Hilton San Francisco Union Square

hotel Located in the heart of downtown San Francisco and just a 5-minute walk from the Powell Street subway station, this Hilton features an on-site Starbucks and a beautiful courtyard pool.

Most recent booking for this hotel was 18 minutes ago

Score from 1614 reviews Good 7.6/10

Newest reviews for Serrano San Francisco

  • Anonymous
      United States of America
    September 14, 2014

    Staff were friendly and helpful

    Looks run down Toilet cramped Wifi strength is weak and erratic Staff turns off AC after cleaning, so room is warm when we get back.

    6.3

  • Anonymous
      United States of America
    September 10, 2014

    Location. Self-park garage right across street.

    Air conditioning was faulty.

    7.9

  • Reginald
      United States of America
    September 9, 2014

    Great location, small room but cozy for me and the wife. Close to union square, trolly, and shopping areas.

    8.8

  • Guy
      France
    September 8, 2014

    Bedrooms

    Thé very expensive parking

    7.5

  • Kim
      United Kingdom
    September 3, 2014

    The lobby was inviting, the staff were helpful, the location was good, parking is right next door.

    The decor wasn't what I expected from a 4 staff hotel.

    7.5

  • Tolga
      Kazakhstan
    September 3, 2014

    Rooms don't look like very clean, most probably because of carpet which they are using. They should take out all carpets

    7.5

  • Steve
      United States of America
    September 3, 2014

    The location was fantastic!!

    The accommodations were fair at best. The hotel rooms were dated and definitely could be cleaner. The young man at the front desk was not very welcoming! He had quite a long conversation with a potential guest on the phone and seemed annoyed with the questions that were being asked him. Not a great way to greet guests. We do not plan on returning.

    5.4

  • Victoria
      United States of America
    September 2, 2014

    The space is great the staff is super friendly but the cost quality ratio is not well matched. The hotel itself is shabby and in need of some repair and upgrades

    The restaurant was very poor food quality. The fees were high. The couch had torn cushions and very worn appearance. The faucet detached from the wall and we were a bit disappointed by all of that.

    7.5

  • Maria
      United States of America
    September 2, 2014

    Way over priced.

    6.7

  • Stephen
      United States of America
    September 2, 2014

    Service was exemplary.

    Street noise with the windows open.

    9.2

  • Yolonda
      United States of America
    August 31, 2014

    The location was ideal for shopping, eating, and going to AT&T park. The staff was very friendly and helpful. The eats and drinks at Jasper's were yummy.

    9.6

  • Mark
      Belgium
    August 30, 2014

    Good central location, helpful staff, room was ok, internet super fast and free.

    Well not really anything to do with the hotel, more to do with the bums and low life's that continually pass by the hotel, not just this one but also the Hilton located just across the road. After a couple of days you realise that you have not woken from a bad dream in the Bronx and this is just San Francisco, within a couple of blocks you can go from wealth to down and outs and back again. I guess this is just San Francisco, all in all a great place to visit.

    7.1

  • Ivana
      Australia
    August 28, 2014

    Service was great.

    This is a very old hotel that needs a face lift.

    5.8

  • Robin
      United States of America
    August 26, 2014

    Free Bicycles

    View of homeless on street

    7.5

  • Randy
      Canada
    August 26, 2014

    Location was excellent, walked to Nobb Hill, shopping, restaurants, trolley cars, double decker bus pickup. Restaurant was good and staff were friendly.

    7.9

  • Anonymous
      United States of America
    August 26, 2014

    You walk one way theres union square with all the shops, centrally located in the middle of fishermans warf and the golden gate park. A real San Fransisco experience.

    Homeless people if you walk the other way. An absolute ton!

    7.9

  • Gordon
      New Zealand
    August 25, 2014

    Location and courteous staff. Bed was very comfortable and the room was quiet.

    You should be able to make coffee or tea in your room. San Francisco while a lovely city was quite untidy and rather grubby. It has slipped over my last 5 or 6 visits.

    7.5

  • Marcos
      Brazil
    August 24, 2014

    Location: close to Union Square and Market St. You can go everywhere downtown on foot.

    7.5

  • Don
      United States of America
    August 24, 2014

    Upgraded to a suite. Suite was amazing!

    9.6

  • Aman
      United Kingdom
    August 20, 2014

    The staff at this hotel were very helpful with any question we posed to them, of which there were a lot. The hotel is also a short walk to union square and is ideal if you want to be in and around that area.

    The room didn't look quite as spacious as the picture made out and there was no main light in the room, although the bedside lights lit up the room well.

    8.3

  • Pamela
      United States of America
    August 19, 2014

    Liked the location, liked the lobby, free water, coffee. The beds were comfortable. We liked the two complimentary hotel bikes.

    Cold showers, loud street noise, very small bathroom with no shelf for belongings.

    6.3

  • Anonymous
      United Kingdom
    August 19, 2014

    Good location. Good bar downstairs.

    In my opinion not a 4star hotel. Pretty basic. Quite old, needs updating from room/bathroom interior. Carpet was worn and damp.

    5

  • Benjamin
      United States of America
    August 19, 2014

    Staff was helpful and friendly, rooms were comfortable.

    Rooms could use a coffee table or something to accmpany the single chair. the hotel could provide a complimentary bottle of water or two in teh room for tired and thirsty travelers who have just arrived to the hotel.

    8.8

  • Luca
      Italy
    August 19, 2014

    The Serrano is very well placed (walking distance from union square). We had a 40sqm room at 14th floor. Several car rental within one block.

    Hotel is overpriced and they add an "hotel fee" (24$/day!!!!!) which is not immediately visible in booking rate for services which are normally free (wifi). Hotel is quite old inside looking dirty. Never smiling staff.

    5

  • Olivier
      United States of America
    August 17, 2014

    The smell if my room. This is an old hotel that needs to be entirely renovated

    4.2

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