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405 Taylor Street, San Francisco, CA 94102, United States of America – Show map
|Deluxe Queen Room|
|Deluxe King Room|
|Deluxe Double Room with Two Double Beds||
|Executive Suite - Disability Access||
|Room Selected At Check-In Occupancy Two|
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362 properties in San Francisco
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934 verified reviews
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Serrano San Francisco's staff speaks: Chinese, Filipino, Spanish, English
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Sauna, Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 52 per day.
Room Service, Car Rental, 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Paid WiFi, Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Chinese, Filipino, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 933 reviews
Value for money
Show reviews from:
Located in the heart of downtown San Francisco and just a 5-minute walk from the Powell Street subway station, this Hilton features an on-site Starbucks and a beautiful courtyard pool.
Score from 2173 reviews Good
This downtown San Francisco hotel is 1 block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel offers massage services and a tour desk.
Score from 2099 reviews Very good
Located less than a 2 minute walk from Union Square, this family-owned San Francisco hotel features free Wi-Fi and an on-site local deli. Cable car services are a 6 minute walk away.
Score from 1279 reviews Good
This central San Francisco hotel is just a 2 minute walk from Union Square. It features an on-site restaurant and offers Victorian-style guest rooms with a minibar and cable TV.
Score from 3032 reviews Good
The appearance of the hotel and the staff are nice. There are also many shopping areas close by (union square and westfield mall are an easy walk. Theater district is close. The cable cars are also within walking distance).
This area of San Francisco is not a safe part of town. There are many homeless that are visibly mentally ill or "high" on drugs throughout this area and prostitution appears prominent here as well. Also, one of the nights I stayed at the hotel the police were called to my floor for an incident at 2:30 in the morning which took at least an hour to resolve. I would not consider bringing my family to stay overnight in this area of town.
I loved the style of the hotel. It has an old school SF feel to it. The room was small but just the right size. We dont need a huge room to sleep. The food downstairs was great as well. I will be staying here a lot more for my SF trips.
The parking was horrible. I had to circle around the block like 3 times waiting for an open spot for valet. Then it was pretty pricey to have them park it overnight but I believe that is the norm in SF.
Nice room, great bed. Great location
Nothing. Everything was just fine
The hotel is within walking distance of a couple attractions and close to others. Close to bars and clubs. Over all great location
parking was hard to find $$
kind of smelly
Nothing too fancy, but the customer service was good and the hotel was clean. Great value.
The location leaves much to be desired, but it's quite central. Right on the border between the Tenderloin and Union Sq area
Staff was very nice and helpful. We had a luxury suite and it was perfect for our family of four. Plenty of space and a separate room for the kids. Very clean with nice amenities (shampoo, conditioner, minbar). Room was also nice and quiet.
Although a central and convenient location, it is very urban and many homeless are around the location when you walk to the public transport - made it uncomfortable at times with children. But, that is a reality of the location and San Fran in general.
Staff were v friendly and helpful. Location was good, BART v close by, plenty of valet parking nearby for car rentals. Westfield shopping Center was only 10mins walk away.
The king size bed was so comfortable. Make sure that you request a high floor or else you might be looking into someone's window or staring at a wall. Great location.
All the deluxe rooms are extremely small and if you do decide to upgrade to a suite, expect to pay a substantial fee for the difference. Even though I was on a high floor, I could still hear people on the street.
Nice linens, quiet and restful
Parking is expensive
Two block down from honey honey restaurant!!
Price!! To much for this hotel with no parking!! The tub, stain for been used. That minds duty!!!
The bed and the location.
It's small hotel, and rooms are smaller than I had imagined.
the mandatory $22 for wifi & tea/coffee downstairs. I guess I should have read the fine print OR perhaps you could advertise it a bit better. Get sucked in to a lower price and then stuck with extra cost. I used wifi for an hour perhaps but used no other services in the hotel. Ridiculous. Companies with purpose (& integrity) might put greater emphasis on showing all the prices.
Nice rooms, clean, excellent service, great place.
Not a fan of housekeeping entering each day but a simple DND sign will fix that. The room service menu is simply overpriced. Just go downstairs and it will be nearly half price.
We were unaware of the $22/per day 'Urban Tax'. Booking.com and the Hotel did not mention it. It just appears on your bill. When we questioned it, we were told it was for the amenities, i.e. internet, gym. We never used any of the 'Urban Tax' and feel we were unjust in being charged. This amounted to $110US+ to our bill, We are Canadian. We would definitely had stayed elsewhere had we known.
Excellent location close to Union Square, shops and restaurants. Friendliest check-in, don't remember her name, but she was really funny. No complains whatsoever.
The lobby looks amazing, staff is super friendly, the breakfast was delicious.
Very pleasant stay very centrally located if you want to see sights. Loved the room.
Traffic and parking as always in the city. Parking $40 q day which is about average for area if you want some security.
Location for me is ideal, staff is helpful and rooms are comfortable.
There was a computer glitch with my reservation which did not get to the front desk. I failed to bring a printout of my reservation so it took some time to get the problem solved. The reservation was with booking.com.
Provision for eating,shopping in neighbourhood. Walking distance to Main shopping area and to tramcar.
No provision for making hot drink in the room.
Location is perfect
Loved the upgrade to a suite.
Small showers. Very tight space.
Location & View
extra $20 charge didn't use anything
Clean room , nice bed and roomy.
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