Choose your preferred language. We speak English (US) and 41 other languages.
Most often used by people in the United States
405 Taylor Street, Union Square, San Francisco, CA 94102, United States of America – Show map
|Deluxe Queen Room|
|Deluxe King Room|
|Deluxe Double Room with Two Double Beds||
|Executive Suite - Disability Access||
|Room Selected At Check-In Occupancy Two|
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
370 properties in San Francisco
Including hotels, apartments, villas and more.
979 verified reviews
They speak your language!
Serrano San Francisco's staff speaks: Chinese, Filipino, Spanish, English
Booking is safe
When you book with us your details are protected by a secure connection.
Sauna, Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 52 per day.
Room Service, Car Rental, 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Paid WiFi, Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Chinese, Filipino, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 978 reviews
Value for money
Show reviews from:
This downtown San Francisco hotel is 1 block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel offers massage services and a tour desk.
Score from 2106 reviews Very good
This central San Francisco hotel is just a 2 minute walk from Union Square. It features an on-site restaurant and offers Victorian-style guest rooms with a minibar and cable TV.
Score from 3105 reviews Good
Located in the heart of downtown San Francisco and just a 5-minute walk from the Powell Street subway station, this Hilton features an on-site Starbucks and a beautiful courtyard pool.
Score from 2248 reviews Good
This boutique San Francisco hotel is a 6-minute walk from Union Square Park. It has an on-site restaurant, gym and contemporary rooms with free Wi-Fi.
Score from 470 reviews Good
The location is very close to a not-so-pretty part of downtown San Francisco. 1-2 blocks walk in the wrong direction will make most out of town visitors a little uncomfortable. But this is to be expected in any major US city.
All of the staff was very friendly, and the location puts you close to great restaurants, and Union Square.
The attached restaurant was ridiculously expensive for what I ordered. As a woman traveling alone I usually stay close to the hotel at night. Wish I had ventured out
The location and proximity to Union Square are a bonus. The staff offered helpful tips and advice for nearby restaurants and a pharmacy
Very pleasant staff. Everything ready and efficient at front desk. Clean, functional, interesting lobby decor, two elevators both working well (room on the 15th floor and no problem getting up and down quickly). Very small room, but everything i needed with a great view. VERY good value for the money.
Staff were super friendly and efficient..would book there again.
Down the street from union square
Beautiful hotel with great location.
Parking fee was a bit much, but it seems the norm for San Francisco.
Friendly and helpful staff, very quaint and inviting decor. Great coffee in the lobby in the morning. Excellent location, close to shopping and Union Square.
tenderloin next door.but it is the city.
The view and easy access
This was our first time staying here, but we were pleasantly surprise! The lobby is exquisite and the bedroom, although small, was delightfully decorated. We had a corner room on the sixth floor. The maid was quite helpful and brought us extra towels and soap. The off-street parking couldn't have been any better. There is one on Taylor next to the hotel and one across the street on O'Farrell. Our stay was just perfect! We will definitely stay here again!
Its on the edge of the Tenderloin so once you walk out the doors you see and experience the worst of San Francisco (Homeless, open-air drug markets, etc). The neighborhood is rapidly changing for the good though. Still be careful, especially walking from the bart
The location was great. The hotel itself was very beautiful, restored to its old grandeur. Nice restaurants in hotel
Parking was very expensive it cost us $50/ night Plus the resort fee 23/night which we didn't use but u have to pay it. On top of that your room rate which is completely separate. Please be aware. Arrange for parking before you visit.
Location, comfort, customer service. We would go back to this hotel for sure but we will not drive :-)
Bad stuff. We stayed 2 days they didnt clean the room next day. And refused to clean. Dont look like 4 star hotel at all. I would put 2 or 2and a half no more.
Location was close to everywhere.
I had a choice of Double Room - Double Beds or Deluxe Double Room- Double Beds....saw no difference just paid $25 more per night??
The staff was courteous & the hotel was clean.
Can't think of anything to put here!
Everything! The staff was amazing and was attentive to our every need! The old world charm of this hotel shouldn't be missed! 5 Stars!
The valet is actually almost double of what parking just across the street is for ONE night. Valet does not tell you the fee's and let's you believe it comes with staying with the hotel. Upon checking out they added tons of parking fee's and double taxes. Ended up with almost double my bill that I booked it for at a guaranteed price.
Loved the hotel and the comfort of having a restaurant/bar just downstairs for easy entertainment and good eats.
Going downstairs to bring coffee to the room - no newspaper delivery to room. Limited room service.
Upgraded to luxury suite - quiet room on high floor - very spacious - nicely decorated - small bathroom with wonky shower but got it adjusted using towell to grip overly tight wing nuts- no coffee in room and must go downstairs to lobby for coffee - that's too much like a cheap inn - but at $274 for a night for a nice two room suite just 10 mins from Union Square and Bart is good value.
Seems not really safe to walk on the street at the night Far from most view points
If you're looking for shopping, it's really close to Union center
Super nice and helpful staff. The room was great. The building had an old timey feel, exactly what I was looking for. Food from the restaurant smelled amazing.
That I was unable to stay longer!
Outstanding, Friendly & Accommodating Staff! Room was extremely comfortable
This area of San Francisco is not a safe part of town. There are many homeless that are visibly mentally ill or "high" on drugs throughout this area and prostitution appears prominent here as well. Also, one of the nights I stayed at the hotel the police were called to my floor for an incident at 2:30 in the morning which took at least an hour to resolve. I would not consider bringing my family to stay overnight in this area of town.
The appearance of the hotel and the staff are nice. There are also many shopping areas close by (union square and westfield mall are an easy walk. Theater district is close. The cable cars are also within walking distance).
The parking was horrible. I had to circle around the block like 3 times waiting for an open spot for valet. Then it was pretty pricey to have them park it overnight but I believe that is the norm in SF.
I loved the style of the hotel. It has an old school SF feel to it. The room was small but just the right size. We dont need a huge room to sleep. The food downstairs was great as well. I will be staying here a lot more for my SF trips.
Nothing. Everything was just fine
Nice room, great bed. Great location
parking was hard to find $$
The hotel is within walking distance of a couple attractions and close to others. Close to bars and clubs. Over all great location
kind of smelly
The location leaves much to be desired, but it's quite central. Right on the border between the Tenderloin and Union Sq area
Nothing too fancy, but the customer service was good and the hotel was clean. Great value.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!