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405 Taylor Street, Union Square, San Francisco, CA 94102, United States of America – Show map
|Deluxe Queen Room|
|Deluxe King Room|
|Deluxe Double Room with Two Double Beds||
|Executive Suite - Disability Access||
|Room Selected At Check-In Occupancy Two|
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384 properties in San Francisco
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880 verified reviews
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Serrano San Francisco's staff speaks: Chinese, Filipino, Spanish, English
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Sauna, Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 52 per day.
Room Service, Car Rental, 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Chinese, Filipino, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 878 reviews
Value for money
Show reviews from:
This San Francisco hotel features an on-site restaurant and warmly decorated rooms with a 42-inch flat-screen TV and a CD player. The Golden Gate Bridge is just 6 miles away.
Score from 1408 reviews Very good
This downtown San Francisco hotel is a block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel provides massage services and a tour desk.
Score from 2168 reviews Very good
Named on the National Register of Historic Places, this hotel offers Victorian charm combined with modern amenities and is a short walk from area attractions, including cable car lines.
Score from 1907 reviews Good
This historic San Francisco hotel is along the Powell Street Cable Car line, one block from shopping at Union Square. It features contemporary rooms with free wired internet.
Score from 1135 reviews Good
Bed was too small for me. I'm 6'2 and it was difficult for me to share the bed with someone else.
The comfortable and very clean rooms
The guarantee fee you have to pay. Its an inconvience
Great value. Rooms were comfortable and clean. Nice location and walking distance to many places.
Proximity of the homeless people to hotel, however it seemed like they were scattered about everywhere around Union Square.
Carlos the bellman great guy! Overall staff very helpful and polite! We will return...
Beds were very firm... We paid for the upgrade to a suite..901 and was anxious to use the Jacuzzi however after filling with water jets didn't "jet"... Need to check TV in bed area red line starting to appear...
it was very clean. Liked being able to look out into the city from my window.
I didn't like the people that worked their. I stayed on New Year's Eve. My birthday. I had friends coming from out of town later that evening. The hotel told me I could only have four guests and I had to put them on the guest list. Anyone not on the guest list is not allowed up to the room past 7pm!!!!!! Basically it ruined my day. When I came home later that night 2am... There was no one checking people in no security!!!! So I could of had my friends come after all. What a joke!
Close and walking distance to top attractions, 5 mins walk to powell bart/cable car. from SFO, you can take bart train to powell and walk to hotel, good coffee in the morning at the lobby, paid wifi not that fast but good enough to browse internet. tons of places to eat in the neighborhood, under 10 minutes walk to Dottie's true blue cafe featured at guy fieri's DDD. bed comfortable, hot water pretty good. walgreens at the corner open till midnight.
some homeless people along taylor street heading to market st in the morning and at night, doesnt bother me but may be a big deal with other people. they are common around tenderloin district.
Comfortable room, quiet
I liked the broken gym equipment what there was of it. The lifts you have to wait an age for the brick wall view from the rooms. NOT .......
Unfortunate I know but so many homeless outside. After our stay my wife asked the doorman if he could get my family a taxi to the airport. He said no as they were too busy and we had to walk to the Hilton round the corner in torrential rain and caught a taxi from there. We were soaked through. :-(
Everything we needed in a hotel
Wish parking was paid for! :)
The staff were great. Room was nice.
Good hotel, clean, close to main spots
Everything. Location, location... Hotel was simply beautiful, room small but charming. Bed was unbelievably comfortable with bedding that felt, due to high thread count, almost silky. Large, plump pillows---felt like queen during stay. Jaspers fun for the Happy Hour--food is VERY good. Hopefully stay here again when go to SF.
Nothing at all.
I liked the look of the room. Everything seemed nice at first. The hotel entrance is welcoming and lovely.
Parking is an extra $50 at least. There is an "Urban Fee" which is another $25 on top of the room fee. The lights in the bathroom didn't work in the morning and we found stains on the comforter right when we were leaving.
Close to city Walk to shops,bus and tram stops
Room was nice, unfortunately SFO lost power the next morning. It was challenging taking shower in the dark. But the room was nice.
Night Staff was an older gentleman who wasn't friendly. Not a smile.
people were helpful!
I liked the location: right in the center of town close to Union Square.
Staff at reception did not smile once and was not very welcoming; rooms are less nice than they look on the pictures; parking is expensive; my booking was messed up: at first, they gave us a smaller room than we had reserved.
Loved the décor and the colors used in the rooms.
Excellent boutique hotel. Perfect location for all sightseeing. Many walkable restaurants, shopping etc.
The hotel was quiet and comfortable. The room was nicely decorated. It was a great location. We parked a couple of blocks away which was cheaper than the garage on the corner. The staff were very nice.
It was like staying in a quaint but upscale hotel in London.
The WiFi was free, but is was either a little weak or the bandwidth wasn't quite as wide as it needed to be.
Great value for your money. Centrally located, within walking distance to everything and the staff was very nice.
Even though a lot of this is regulated by the State and City, the parking fees were ridiculous. I paid $160 to park 2 cars for 1 night.
I already rated this for you!
Doorman told me I had to use valet service or park around the corner when I arrived. However, I could have used the parking garage next door for about $20.00 less. I never received a receipt when I checked out.
Morning staff was nice and helpful
The old man reception was awful Inconvenient toilet
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