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405 Taylor Street, Union Square, San Francisco, CA 94102, United States of America – Show map
|Deluxe Queen Room|
|Deluxe King Room|
|Deluxe Double Room with Two Double Beds||
|Executive Suite - Disability Access||
|Room Selected At Check-In Occupancy Two|
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Serrano San Francisco's staff speaks: Chinese, Filipino, Spanish, English
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Sauna, Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 52 per day.
Room Service, Car Rental, 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Chinese, Filipino, Spanish, English
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 807 reviews
Value for money
Show reviews from:
This downtown San Francisco hotel is a block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel provides massage services and a tour desk.
Score from 2005 reviews Very good
Featuring two restaurants and a modern fitness center, this San Francisco hotel is just a 2-minute walk from Union Square and cable car lines. All rooms have free Wi-Fi and custom amenities.
Score from 622 reviews Very good
This downtown San Francisco hotel is 2 blocks from the Market Street-Kearny Cable Car Stop. The hotel has a tour desk, gym and provides a flat-screen TV in every room.
Score from 679 reviews Very good
Located a 2-minute walk from Union Square and a classic Cable Car stop, this San Francisco hotel is in the heart of downtown San Francisco's shops, galleries and restaurants.
Score from 645 reviews Very good
Wonderful staff, quiet yet located next to everything!
location, staff, clean room
Great location, comfy bed nice room and nice lobby.
Very small (but very clean) bathroom.
The location was amazing. We were close to Union Square, shopping, and great restaurants. The room came equipped with an umbrella, which was really nice, because it was rainy during our stay. I would recommend getting a room a little higher up, in order to avoid street noise. We were lucky to get a room on the top floor, so no noise!
This Hotel and the Mark Hopkins are our hotels of preferance. Each unique, each outstanding . Often Value exceeds price. Comfort and view are great. Serrano offers moreaccessability and is a fun place to stay. In fact we are staying again in two weeks after having just stayed there this past weekend.
The walls and wall paper and elevators are looking quite worn. I found myself cleaning off lipstick off the door. Weird.
I found this historic hotel to be charming in every way. When I arrived, I had walked from the bus stop in the pouring rain with my backpack, and probably looked like a street person, but despite my scruffy appearance, every member of the staff was unfailingly courteous. Sensitively done renovations make the rooms comfortable but maintain the integrity of the historic building. The lobby is very beautiful in an old world way. Think mini-Fairmont. Try and make time to hang out in one of the comfy conversational groupings and enjoy the lobby at your leisure. My room was surprisingly quiet and full of nice touches like a plush terrycloth robe, a loaner umbrella, three large mirrors, q-tips and cotton balls. The windows opened (slanted down, so the rain wouldn't come in) to allow in fresh air. The bed was big and comfy, made up with luxurious linens. There was lots of immediate hot water. The location of the hotel is terrific, 1.5 blocks from Union Square shopping, 2 blocks from Market Street shopping and transit. Easy access to public transportation that will whisk you to anywhere in the city. I would definitely stay here again, for a taste of old world charm at a bargain price.
The hotel charges a non-optional $22 "resort fee" in addition to your room rate. I knew about this in advance, so I was not too annoyed, but for an otherwise classy hotel, this seems to me to be deceptive and unnecessary. Why not just raise the room rates by $22?
Friendly staff, spacious room
Size of bathroom, door kept swinging and hitting me while i would brush my teeth
Friendliness of staff. Nice room and super location.
Room and bath a little small.
It doesn't seem to be a 4 star as described. They charge more than $20/day of fee even if you do not use anything but the room.
It was super close to Union Square central. It was about a 2 min walk down Geary St. and very close to Muni and BART stations. There is a bar/restaurant right next door to the hotel and a a parking structure right across the street that is "reasonable" for the city.The rooms were small but who cares we only slept and kept our stuff there. it was worth it.
It was close to Tenderloin District but hey it's SF and there are lots of homeless people here, if you mind your own business and do your thing no one bothers you. The city tax anywhere you stay and "resort fee" for the internet use is ridiculous but you can't get out of it.
Convention in town, so everyone (hotels) jack up the prices way over board.
Location great, staff nice, rooms big and clean.
Not being able to smoke inside.
Location, rooms are nice and clean
The price was great, location was good, staff was very friendly.
Free coffee and tea. Easy access
Elevators small and slow. Room and bathroom very small
Well it needs renovation. In my opinion there are better hotels in San Francisco at this price.
I think that resort fee made me see everything more negative. I can understand paying resort fee in Las Vegas, but in this hotel, for what.
The concierge was amazing, he mentioned all of the BEST restaurants for tourists and pointed us to the big bus tour which was perfect for getting around town!!!
The fact that we were not informed that parking was so expensive before we got there. I ended up haggling with a parking lot about a block away, but if I had been traveling alone, I wouldn't have felt comfortable walking to my car at night.
I was pleasantly suprised to find this super convenient location near Union Square with a nice bar downstairs and easy access to taxis, bars, and all my downown destinations.
$22 facility charge
Excellent location . Heart of the city . Walking anywhere . Close to public transportation . Good and spacious room . Clean sheets .
Severe parking problems . Parking at the hotel costs 50$ per night. Almost like a room . Neighborhood unpleasant . Many homeless on the streets all day . Not so pleasant to walk . Especially during the night
Not just an ordinary hotel; decor was homely and a little vintage in a good way. Jaspers had great food and cocktails! Door man was also very helpful.
Humbugging on the street corner; though this can't be helped.
Hotel staff was friendly, helpful, and efficient. The hotel interior, including the room, was just stunning - old world charm with modern touches where it counts: bathroom, communication/internet, electric, security, tv (though I didn't use the tv). Great location - just a short walk to Union Square and to Blue Bottle 66 Mint location. Great value! Wow! Even the cleaning staff was friendly and helpful and showed me to my room. Overall, the room and bathroom were immaculate. The bed was very comfortable. The attached restaurant, Jasper's, is excellent. I had dinner there. The free wifi worked very well. The complimentary coffee was great. I liked how the bar had many items - from practical to indulgent, and how it's done on an honor system. The way they have the beautiful, antique locked cabinet with a fridge in it and shelf that slides out is absolutely brilliant.
There was only a locked door between my room and the next room, and though they weren't loud at all, I could easily hear their tv and conversation in my room, which was distracting. Two small splotches of tooth paste spit on the bathroom sink (other than that, the room and bathroom were immaculate). The painted surfaces (trim) were worn and tattered. That didn't bother me, but might bother some people. The items in the bar were very pricey to me: a dark chocolate bar was $6 and mineral water was $4. The price list could have been more prominent. I found the price list after having consumed the above items and was shocked at the price.
Very comfy beds and nice linens. Friendly concierge Jason offered choice of rooms which was thoughtful. 60 cent upgrade to King size bed nice view of city great location.
Nobody likes the 22$ extra fee for coffee wifi and newspaper just have it in original price! But that being said our total for 1 night was only $104 so a relative bargain in San Fran.