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405 Taylor Street, Union Square, San Francisco, CA 94102, United States of America – Show map
|Room Selected At Check-In Occupancy Two|
|Deluxe King Room with City View|
|Deluxe Queen Room|
|Deluxe King Room|
|Deluxe Double Room with Two Double Beds||
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373 properties in San Francisco
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651 verified reviews
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Serrano San Francisco's staff speaks: Chinese, Filipino, Spanish, English
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Sauna, Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 52 per day.
Room Service, Car Rental, 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Chinese, Filipino, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 651 reviews
Value for money
Show reviews from:
Named on the National Register of Historic Places, this hotel offers Victorian charm combined with modern amenities and is a short walk from area attractions, including cable car lines.
Score from 1774 reviews Good
Just a 2-minute walk from Westfield Shopping Center, this downtown San Francisco hotel features a restaurant and bar. It has traditional guest rooms with free Wi-Fi and cable TV.
Score from 502 reviews Good
Located in the heart of downtown San Francisco and just a 5-minute walk from the Powell Street subway station, this Hilton features an on-site Starbucks and a beautiful courtyard pool.
Score from 1938 reviews Good
This San Francisco hotel features an on-site restaurant and warmly decorated rooms with a 42-inch flat-screen TV and a CD player. The Golden Gate Bridge is just 6 miles away.
Score from 1256 reviews Very good
We had a great corner room with a nice view. Bed was very comfortable and location was convenient to union square and train.
No breakfast Parking was VERY HIGH
Mini- refrigerator was REALLY loud and kept me awake!
The bed was comfortable and I slept good. The hotel was clean. The staff was nice and there was free coffee and tea with to go cups in the morning.
The pictures make the hotel appear larger than it is, the elevators fit like 4 people without luggage max. The room was pretty tiny, if I had a longer stay with larger luggage it would have been very crowded. The hotel is older and so it smells a bit stale. I could smell that there was smoking allowed years ago and I smelled maybe even a little mold.
Very comfortable. Clean!!! Second time I have stayed here. Even with changes with management it was great. I recommend this hotel to all that is visiting the area.
Internet could be a bit better. Was slow at times. But should not be based on that.
Beds were very comfortable
Room was located on the 14th floor
Everything was nice except the location. Yes it is near Union Square but very close to the homeless shelters.
Breakfast at the connecting restaurant was a bit expensive but very large portions.
Comfortable, clean, close to public transportation. Would stay there again.
Everything was good.
Convenient Charming look Staff Cozy room
Noisy- main street
The location, friendly staff and cleanliness of the place.
The Serrano location was perfect for us. It was within walking distance of the Bart Station near Union Square and the local transportation out to the Ferry Building, the Castro District, and the Haight/Golden Gate Park. The hotel staff were friendly and helpful and the lobby was a nice place to relax in the evening. There are some nice local eateries within walking distance.
If you like to have a cup of coffee or tea in your room before you start your day, you will have to go down to the lobby to get it. The Serrano did not offer complimentary coffee or tea in the rooms which we found disappointing. The area to west of the hotel is still pretty seedy and if you are on foot it is probably best to stay east of the Taylor.
The location is great!
The Lights in the bathroom blew a fuse in the early morning. When we mentioned this at check out, the front desk agent discounted our bill a bit to make up for this. This was a nice gesture. The restaurant attached to the hotel didn't have great service. The Food was good though.
Central location, comfortable room, great staff.
We stayed 3-nights - the price for the first two nights was reasonable, but the price for the 3rd night was ridiculous - also the add-on "resort fees" of $20/per day was not justified - this should have been included with the room price.
We checked in rather late and the receptionist generously upgraded us from a Queen to a King Deluxe room, complimentary.
The location and the helpful Staff at the reception plus in the lobby
Extremely noisy fridge in room
Location Clean room Staf
The breakfast service was supposed to begin at 6:30 AM. We had to go to the airport at 7 AM. At 6:30, it was still not open and the desk clerk seemed unfazed. Finally, at 6:40, we were able to get in and a waiter handed us 2 menus and left. Nobody came to take our order. We left without breakfast and not so much as an apology.
Easy to explore Union square and the theater district. Lots of good bars and restaurants. Jasper's was good as well.
Great city centre hotel, good sized rooms, comfortable bed, reasonably equipped and stocked bathroom, fantastic location (4/5 minutes walk from Union Sq.), near the main shops, trams - the ideal tourist hotel
The only public lounge area is very open and a thoroughfare with no food or drink service - you have to go to the rather noisy bar on the ground floor for that. Only two public lifts meant an occasional wait to get out of the hotel. But these are niggles, not major problems!
Great rooms, good location, very fast elevators! Good bar / restaurant attached to the hotel. Free coffee in the lobby in the morning and wine in the evening.
Although close to Union Square if you go the wrong way when you come out the hotel the area very quickly becomes very dodgy. Stay alert!
Perfectly located if you are interested in the wharf, financial district, giants game or Union Square. This boutique hotel was very comfortable, surprisingly quiet and a pleasant way to start or end my day.
Staff immediately repaired the safe and brought right away another TV. Very clean hotel, good service
The room was spacious, clean and the staff was very nice. I liked everything about this hotel except the location.
This part of town is definitley not in the safest, nicest or cleanest part of San Francisco, don't go out at night unless using a taxi cab.
The Serrano was a very nice,small hotel. The staff was excellent. The beds were quite comfortable, could have had down pillows for my pleasure. The bathroom facilities, though small, quite acceptable.
I wish there had been coffee in the room, perhaps a small keurig. Again down pillows would be nice.
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