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405 Taylor Street, Union Square, San Francisco, CA 94102 – Show map
|Room Selected At Check-In Occupancy Two|
|Deluxe King Room with City View|
|Deluxe Queen Room|
|Deluxe King Room|
|Deluxe Double Room with Two Double Beds||
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349 properties in San Francisco
Including hotels, apartments, villas and more.
517 verified reviews
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Serrano San Francisco's staff speak: Chinese, Filipino, Spanish, English
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Sauna, Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 52 per day.
Room Service, Car Rental, 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Chinese, Filipino, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Serrano San Francisco accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 517 reviews
Value for money
Show reviews from:
Located in the heart of downtown San Francisco and just a 5-minute walk from the Powell Street subway station, this Hilton features an on-site Starbucks and a beautiful courtyard pool.
Score from 1508 reviews Good
This downtown San Francisco hotel is a block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel provides massage services and a tour desk.
Score from 1931 reviews Very good
Situated next to the the Moscone Convention Center, this downtown San Francisco hotel offers luxurious rooms with a flat-screen TV. Facilities include an indoor pool, a gym, and a hot tub.
Score from 1280 reviews Very good
Named on the National Register of Historic Places, this hotel offers Victorian charm combined with modern amenities and is a short walk from area attractions, including cable car lines.
Score from 1574 reviews Good
The location was ideal for shopping, eating, and going to AT&T park. The staff was very friendly and helpful. The eats and drinks at Jasper's were yummy.
Good central location, helpful staff, room was ok, internet super fast and free.
Well not really anything to do with the hotel, more to do with the bums and low life's that continually pass by the hotel, not just this one but also the Hilton located just across the road. After a couple of days you realise that you have not woken from a bad dream in the Bronx and this is just San Francisco, within a couple of blocks you can go from wealth to down and outs and back again. I guess this is just San Francisco, all in all a great place to visit.
Service was great.
This is a very old hotel that needs a face lift.
View of homeless on street
Location was excellent, walked to Nobb Hill, shopping, restaurants, trolley cars, double decker bus pickup. Restaurant was good and staff were friendly.
You walk one way theres union square with all the shops, centrally located in the middle of fishermans warf and the golden gate park. A real San Fransisco experience.
Homeless people if you walk the other way. An absolute ton!
Location and courteous staff. Bed was very comfortable and the room was quiet.
You should be able to make coffee or tea in your room. San Francisco while a lovely city was quite untidy and rather grubby. It has slipped over my last 5 or 6 visits.
Location: close to Union Square and Market St. You can go everywhere downtown on foot.
Upgraded to a suite. Suite was amazing!
The staff at this hotel were very helpful with any question we posed to them, of which there were a lot. The hotel is also a short walk to union square and is ideal if you want to be in and around that area.
The room didn't look quite as spacious as the picture made out and there was no main light in the room, although the bedside lights lit up the room well.
Good location. Good bar downstairs.
In my opinion not a 4star hotel. Pretty basic. Quite old, needs updating from room/bathroom interior. Carpet was worn and damp.
Staff was helpful and friendly, rooms were comfortable.
Rooms could use a coffee table or something to accmpany the single chair. the hotel could provide a complimentary bottle of water or two in teh room for tired and thirsty travelers who have just arrived to the hotel.
The smell if my room. This is an old hotel that needs to be entirely renovated
Very good Front Desk and Concierge service
Lack of in Rommel facility to make a hot drink.
Restaurant workers were the best - treated everyone like family!
location is close to union square
room is small
Comfortable Beds, clean, good location
It was a bit outdated.
The location. The lobby. The view from the upper room
Rooms are clean and neat staff is very friendly jasper bar is very good .. I don't remember his name but even after being late for morning coffee which they offer free .. Around 11.30 we were given free fresh coffee
All was just perfect
The location was very unsafe The hotel was old and not comfortable The pictures online made the hotel seem luxurious, and grand. Nothing like they described on the website.
Comfy beds and pillows, hotel room was very clean, and everything was a walking distance such as shops and restaraunts.
I think the only bad thing about my room was the view outside my window (a parking garage). But it didn't bother me
We reserved king room bedroom 2 weeks before we came and we received a conformation but when we arrived they give us a queen room for the first night and they said all the king room sold out. The room service close at 10 pm
Good location very helpful staff we plan to stay again when we go back to San Francisco
Good location and comfortable bed
Rooms need some updated paint and carpet, our room was well worn in
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