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1301 Ocean Avenue, Santa Monica, CA 90401 – Show map
Excellent location – rated 9.5/10! (score from 239 reviews)
Rated by guests after their stay at Hotel Shangri-La.
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The most recent booking for this hotel was made on Aug 27 at 11:36 PM from Brazil.
6 Reasons to Choose Hotel Shangri-La
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44 properties in Santa Monica
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239 verified reviews
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Hotel Shangri-La's staff speak: English
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Outdoor Pool (all year), Terrace, Sun Deck
Golf Course (within 2 miles), Fitness Center, Spa, Hot Tub
Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 34 per day.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Suit Press, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! One child under 13 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 50 per person per night for extra beds.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hotel Shangri-La accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 239 reviews
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Location was good being in front of the ocean. Restaurant served pretty good food.
So so service. Staff were helpful when assistance was sought but no service with a smile here otherwise. Pictures on website look better than what it's really like in person. Older building needs a spiff up.
Great views from the 700 room. And the pool area was excellent.
The cost of the rooms were far more expensive and the value for money could not be seen, compared to other hotels we stayed in the past 7 weeks.
Fabulous ...right out of old style Hollywood...but modern refit...location exceptional ...better than the area where the Louws is...more restaurants and close to 3rd Promenade only two streets back for all the shopping etc... Great restaurants along Pacific ...and directly opposite the beach which is across a walk way...we hired bikes there and fabulous brekkie places...Would recommend to anyone...cheers
Size of the room was very small
Great location and very attentive staff
Would have been nice to have shampoos filled each day and a bathrobe
The pool complex
The facilities in the room and its size
We got a free upgrade to a suite which was nice. Without an upgrade it would have been a small room for the price.
The view of the ocean is great, but it would be nicer if there was a balcony. The only parking available was valet, which was expensive. They should have a self-park area.
service, near the beache and bar,restaurants. we like our kitchen, its a must.
maybe expensive a little bit. the restaurant at the hotel, dont have complete menu, it were for help only.... its my opinion.
Location Up grade to a suite Friendly staff and helpful
Lights from walk way bright at night because curtains not block out type in the bathroom and kitchen
Should have toothbrush & toothpaste though.
A rather smallish room but with a great bathroom and a comfy bed.
location and the room is spacious as we pay for suite room.
1. Hotel has no lobby to unload luggage from car, so we must park our car at vallet area which we meed to pay US$ 34! The officers push us to give our car keys which we rejected as we only want to unload, very unpleasant start. 2. We need to wait for 15 minutes on the vallet area which is across the santa monica beach, and it was very cold and i was with my 4 years old daugther. 3. The room was not as per the picture presented at booking.com. I have two separated chair instead of sofa. 4. The Fridge in the room was smell so bad, so we are not able to use it. 5. The reception officer was cold and not so friendly. 6. When we check out they give us 10% disc voucers (maybe to compensate of unpleasant experience), things that we will never use as we have no plan to go back to that hotel again.
Location. Staff. Wifi
Shower that flooded. Problems with bath. Chipped woodwork. Could do with a revamp. Not us luxury as should be for the price.
Pool, roof top bar
Unfriendlyness of one of the waiters + long wait at breakfast.
Lovely room, great Ocean Ave location near 3rd St, good pool area. fast WiFi everywhere and free in room. Helpful staff. Great transport links to LA tourist attractions and airport
Now shower facilities when late check out rooms are un available.
The location The staff
Very good location, close to the beach and 3rd street. Very friendly staff.
I would not consider this a 4 star hotel. The room was fairly small, all lights are controlled by just one switch, which means that you cannot put on just a reading light while in bed. No (plastic) glasses in the bathroom. Not enough deckchairs at the swimming pool. No breakfast buffet, everything has to be ordered separately (at expensive prices)
Amazing room. Insane bath. Brilliant view.
The location was very good
The people yelling on ocean street until 1-2am
comfortable bed; great location
whole bathroom and toilet area surrounded by windows-toilet door very stiff to close
Was upgraded for free to an ocean view room, really appreciated it Staff is very kind and cooperative, they looked after my car while I was checking in
I didn't like the fact that this hotel claims to be a Shangri-la, but actually it is not part of the Shangri-la chain. That was the only reason why I was willing to spend so much money for a room. When I asked about the golden circle membership the stuff told me that actually the hotel doesn't belong to shangri-la chain. Beware!
I felt welcome from the time I entered the door. The decor gave the illusion of the 1920 and 30's. I loved it. The staff was so helpful. I was on a second honeymoon to the Catalina Islands and my husband wanted to finish our trip in Santa monica at your hotel. I was so cozy and romantic. We danced at your suite 700. Thanks and I look forward to our return.
Nothing. Keep up the excellent work.
Perfect beachfront location with great restaurants and shopping close by. Great bar on roof. Good pool. Original deco features. Helpful reception and housekeeping staff.
Room rather small with very little wardrobe space.
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