Shelborne Beach Resort - South Beach  

Hotel building is nice and stylish, oceanview is perfect, location really good, rooms are good but not too luxury.

The breakfast at restaurant was not good, and one morning i waited for a single fruit plate for 40 minutes and after that waiting i was told that they ran out of pastries included in the continental breakfast. Service on that should be much better. No restaurant should run out of anything while serving customers their allready paid items. The bagel that i got for free did not actually do its job. In the end I would not recommend the hotel to other travellers.

This hotel should be closed for renovation. Filthy room, with 1 glass to share.Cement and dirt everywhere. The management should be ashamed to charge full rates as Booking.com had booked us. The rates were lowered, However, this was far from a pleasant stay. You did not warn us about the renovation!

The lobby bathrooms were very nice. The valet guys were quite friendly as well.

We were not informed that the pool(no water) nor the entire hotel is under construction. There were exposed wires, holes and paint everywhere. The construction nosies began at 9 am. It's not a big deal, but there werent any cups in the room. It's the sttention to detail that raises one hotel over another and aside of the disaray from the construction, the staff and the rooms need work. Upon returning to our hotel around midnight, our room keys didnt work. Back down to the lobby we went and had to stand in line again to get them re-activated.

Location, front office staff, prices are good.

Breakfast staff, probably due to overload, tend to be stiff & unwelcoming. Make it a buffet breakfast.

La ubicacion es excelente, la vista de las habitaciones que dan al océano es hermosa.

Está en obra, es difícil descansar por la tarde, en la mañana empieza el ruido muy temprano ( Sierra circular, martillo, engrampadora neumática, etc.) Funcionaba un sólo ascensor y era el mismo que utilizaban los operarios, se perdía mucho tiempo para utilizarlo y estaba permanentemente sucio al igual que las alfombras de los pisos, las paredes estaban enduídas sin pintar.

Son emplacement géographique: en centre ville et en bord de mer

Le décallage entre le prix contracté avec booking et le prix qui m'a été demandé ( 25% plus cher) car on m'a d'office inclu le petit dejeuner et des frais de srviette de piscinnes.. Pour 25 dollars de plus. De fait je ne retournerai plus dans cet hotel mais je n'utiliserai plus booking pour mes reservations et le ferai savoir.

Quartos confortáveis, de bom tamanho

O hotel ainda está em reforma, com obras.

Slechtste hotel ooit! Verbouwing, overal bouwval! Geen een van de aangegeven faciliteiten beschikbaar, niets werkt. Waardeloos valet parking. Je krijgt verplicht 25 u$ per dag extra te betalen voor de resort!!! Ontbijt in een donker kamer zonder ramen, veel te klein veel te druk, alleen (oude bagels) en orange juice (uit pak). De kamers zijn waardeloos (heb 3 gewisseld). Kende dit hotel van 10 jaar terug, toen helemaal ok.

In verbouwing, gangen vies, kamers vies, bouwval, eigenlijk niet te gebruiken, heb 3 moeten verwisselen in 24 uur. Geen een van de faciliteiten beshikbaar, wel 25 u$ per dag in rekening gebracht boven op de prijs! Dit voor resort faciliteiten, terwijl deze er niet zijn, puur geldklopperij! Ontbijt in kamer zonder licht, veel te klein voor de aantal gasten. Behalve bagel (niet vers) en orange juice, wat fruit verder geen keuze. Je kan niet omvangrijk verbouwen en alsnog open zijn, gaat ten kosten van de gasten!

O quarto estava sujo, banheiro pessimo e qd fiz a reserva nao avisaram q teria q pagar obrigatoriamente uma taxa extra de usd25 para cafe da manha

Solucionaron en cuanto llegue, mi pedido de modificar la reserva hecha con anterioridad ya que debia partir antes. Pague de acuerdo a las noches que me hospede mas un late check out, todo de acuerdo a lo arreglado con la recepcionista del hotel. Muy buena la atencion tanto en en el front desk, como los chicos de la recepción, valet parking y mozos de la piscina. Seguramente volveria a hospedarme.

Quizas cuando este totalmente reciclado se destaque mas el desayuno, el cual momentaneamente se sirve en la piscina y con gusto a poco . Creo que a los huespedes no deberian cobrarle el servicio de sillas y sombrilla en la playa. De cualquier manera, totalmente recomendable.

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