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844 Collins Avenue, South Beach, Miami Beach, FL 33139, United States of America – Show map
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706 verified reviews
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Shelley Hotel's staff speaks: English
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Food & Drink
WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 32 per day.
Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, ATM on site, Dry Cleaning, VIP Room Facilities
Safe, Non-smoking Rooms, Family Rooms, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Extra beds are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Based on 702 reviews
Value for money
Show reviews from:
The Miami Beach Resort and Spa is on Collins Avenue right on the shores of Miami Beach. Guests enjoy access to a fitness center and spa as well as an outdoor pool during their stay.
Score from 2384 reviews Good
This Miami Beach, Florida hotel is just 1 block from the Atlantic Ocean. Crest Hotel Suites features an on-site café, outdoor pool and contemporary rooms and studios with free Wi-Fi.
Score from 1021 reviews Good
Located in South Beach, this hotel is one block from the beach. This art deco property is situated in a 3-story building and each room provides free Wi-Fi.
Score from 522 reviews Good
This Miami Beach, Florida hotel is within a 5-minute walk of Ocean Drive and the beach. Features include a small refrigerator and free Wi-Fi in every room.
Score from 949 reviews Good
Didn't like nothing at all
The purpose of our trip to Miami was to just get away for the weekend and spend as much time on the beach as possible. The hotel provided us with exactly what we needed when we returned to the hotel and even more. The staff was incredibly helpful and pleasant and definitely played a huge role in how great our experience was in Miami.
Moved from Shelly across the road to a sister hotel. All a bit pricy. Also useless airport shuttle service ended up getting a taxi.
Helpful staff and a good location, easy to find
The hotel is situated in a beautiful position but it's Too much expensive if you compare bad service and personnel and bad care of the structure(its old)
Unless you are between 19-24 and are on Spring break I would suggest that you give this hotel a miss. The reception area is turned into a bar/nightclub at around 11 am each day and the music continue up until midnight. Cleanliness is also an issue. There was at some point an individual who passed out right in front of our door. Not cool, not safe. If you have a few extra bucks, I would opt for something else. Won't be staying here again.
The staff are friendly enough albeit very, very young. Location great but experience not so much.
hotel is in a bit of a sketchy area of South Beach Cool for trips with friends
staff was very helpful especially Gwen and Za
Look, this is a cheaper place. It could be better but for the price its darn near perfect.
Location can't be beaten, right in the heart of Miami Beach. Plenty of food, bars, and things to do near by. Room was nice.
No elevator, isn't that illegal? What about disabled guests? Also, having to leave the hotel and walk across the street to get ice is VERY INCONVIENT! When the housekeeper came in, I saw her just rinse the used glasses in the bathroom sink and put them back on the tray. I don't consider that a clean, fresh glass. I never saw any dishsoap. And she didn't leave any fresh washcloths or hand towels. Also, we requested late check-out, but at 10:30, a porter almost walked in my room as I was getting out of the shower. Luckily, I was able to stop him from opening the door. And then, he didn't seem to understand English when I told him we had late check out. Lastly, construction on the building next door woke me up with loud banging and grinding at 7am. So much for sleeping in on my vacation...
The location was awesome and the young gentleman that checked me in was quite pleasant and courteous. I also liked that there were several pillows on each bed.
Drunk people coming back loudly in the corridor & slamming doors at 2, 3, 4 in the morning- felt like a boarding school dormitory. Loud music pumping up from the bar upstairs into the rooms. Too loud! Defeated the object of booking a room to sleep as you will not get any sleep here! But it's a great location in a fun place!
Shower was nice Bath products & soap & towels were more in line with why I booked here in the first place. Boutique luxury.
Room service was terrible. We waited two days before someone came to clean our room.
Location was incredible
Wifi didn't work in room
The hair in the bathroom, wet toilet paper, used wet towels from previous guest, oh the best of all the door would never stay locked so I felt the safety of myself and my belongings was compromised.
When we arrived, at the airport, waited for 45mins for a hotel shuttle that did NOT arrive. Called the hotel 30 something times and they NEVER answered. Room is VERY SMALL. Ask for ground floor room. No lift. This is a ONE STAR hotel.
Location is excelent. 2min walk and your on ocean drive. 10min walk to Lincoln Road. Tour tickect office on the corner.
i liked the room, we had room on 3rd floor, very quiet, no noise from workers or so, the beds were Little too soft, so at night you were slight sliding down from them, but for the rest, it was clean, no bugs, nice smell of etno candle and the staff was really nice, I´d recommend it for a stay
Noisy Building work taking place next door
Friendly helpful staff
The beds were a bit small for two people to sleep comfortably.
I enjoyed staying at this hotel and will stay there again for my next trip. The location is perfect and you are paying a reasonable price for the accommodations. The staff was friendly. There is a bar on the first floor with outdoor seating. We didn't get to experience the rest of the hotel because we heading straight out the door to hit Ocean Drive. We headed back at night and slept pretty decent.
The shuttle service sucks! You get dropped off two blocks away and with all your bags you walk to the Shelley and the have to carry the bags up the steps because NO ELEVATOR!
The room was updated and fully stocked! Location to the beach, shopping, and great food!
There's a big construction going on next door. So don't expect to sleep after 7:30 am
EMPLOYEES: Absolutely gross, they dont know what client service is, the only one that was gentle was Oliver, the rest of the stuff acted like they were doing us favours, the happy hour stuff were not at all gentle, actually somebody there knows what is that word? ROOM: insane to think that 4 people could stay at such a small room with no space even to put luggage or just walk normally, it just look like we were staying at an airplanes bathroom, so so so so SMALL for 3 i cant even imagine for 4, we couldnt even open the window because next to us there was a construction PRICE: ridicuously high comparing to what we received, i would definetely rather walk 10 walks to get to the beach but it was so expensive for a bad service and terrible room we got
What's not to like
Bathroom not properly cleaned .stuff on toilet.
The location great for nightlife
Be careful if having a drink in the small lounge bar. There is no price list and the service charge is 18% ( for a short walk of 12 feet to your table).
Good location and Art Deco exterior. Room was clean and tidy if somewhat small. The desk staff were very helpful. A bit short of in-house facilities.
Pretty much everything, except that its a block from the beach
The staff walked into my room more than once without knocking and just using their key on the day of checkout.
The room was clean and trendy. Location was excellent and very convenient.
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