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39 Dalton Street, Back Bay, Boston, MA 02199 – Show map
Excellent location – rated 9.2/10! (score from 588 reviews)
Rated by guests after their stay at Sheraton Boston Hotel.
|Double Room with Two Double Beds||
|Deluxe Double Room||
|Deluxe King Room|
|Club King Room||
|Club Double Room with Two Double Beds|
|Club King Room with River View||
|Club Executive Suite|
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115 properties in Boston
Including hotels, apartments, villas and more.
588 verified reviews
They speak your language
Sheraton Boston Hotel's staff speaks: Spanish, English
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Sauna, Fitness Center, Hot Tub, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and costs USD 9.95 per 24 hours.
Public parking is available on site (reservation is not needed) and costs USD 46 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! Up to three children under 17 years stay free of charge when using existing beds.
All older children or adults are charged USD 40 per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 588 reviews
Value for money
Show reviews from:
Connected to The Shops at Prudential Center and Hynes Convention center via skywalk, this hotel is located in the historic Back Bay district of Boston and offers an on-site restaurant.
Score from 342 reviews Very good
The Museum of Science and TD Bank Garden are a short distance from this downtown Boston hotel which features completely non-smoking rooms, an on-site restaurant and many modern amenities.
Score from 704 reviews Good
Charles River Basin and Fenway Park are within a 12-minute walk of this Boston hotel, which features a restaurant, indoor pool and 24-hour gym.
Score from 274 reviews Very good
This historic Back Bay district hotel is in the former headquarters of the Boston Police Department. Free Wi-Fi throughout the hotel and an on-site grill and a bar are provided.
Score from 353 reviews Excellent
Proximity to Boston COnservatory
Very Pricey for the room and for the parking
Staff Location Facilities
The bedroom was very large and clean . An excellent bathroom and shower . We requested a room with a view and the receptionist was most obliging . The view toward the river was superb.A really lovely stay at Boston .
Beautiful place and excellent staff.
No breakfast and lap pool is hard to hang out in. For the price you should atleast get a simple breakfast.
1) wi-fi connecting not free 2) very noise in the last night, people shouting and screaming, I guess they had a party going on 3) valet parking very pricy
The room was very nice, bed was very comfortable, beautiful view. Gym and pool were excellent as well. Service was outstanding.
Bathroom was a little small, but it wasn't a big deal at all.
Room size was grand. We put a requested in for interconnecting rooms just a couple of days before staying there and they accommodated us straight away. Staff were lovely. Starbucks on sites close to nice restaurants. The Cheesecake Factory is right beside it. You can get to a mall from the hotel lobby.
No toilets by the pool.
Location was superb having stayed there many times over the years in all weathers having Prudential shopping complex on the door.
Location,customer service,room service,room views
Older building that needs an update. First room was musty smelling. Moved to second room which was better.
The renovation work has improved the outlook of the hotel
The bathrooms are small and the porters are very very lazy
The hotel was full. The staff was excellent. They remained calm and deligent at all times. However, knowing that the hotel was full there should have been more front desk clerks during peak check in times. Every time I went in the lobby the check in lines were very long.
The room smelled like moth balls, the room temp was very difficult to regulate. It was either too hot or too cold. The bathtub needed to be caulked. It was dirty.
Super clean, Great Sheets, pillows, Starbucks in lobby, computer in lobby to print out boarding passes, attached to Prudential and Copley
5am fire alarm with a notification that was difficult to understand due to the woman's accent, poorly managed evacuation, "system worked as designed" however there were no employees/security in sight during the evacuation, staff was cordial at best.
-location -pool -access to malls
-sticky carpet in one corner of the room -computer section in the lobby had very sticky tables. -parking was expensive $40 a day. -Valet parking $49 a day.
It was convenient to everything
The fact that the first night ,there was confusion as we slept someone who thought it was there room came inst 11:30 while we were sleeping scared the heck out of us. We called front desk and they told us they would send new keys which they dudnt
The pool was large, but was often closed due to private events. The room was big enough, the beds were pretty good, not too soft. The view is impressing.
The handling of a fire alarm at 5am was pretty poor. Hardly any information and the information through the speaker system was not clear for non native speakers. The compensation we were offered were some points for a program we are not a member of.
Loved the view, the room was great with a very comfortable bed.
The view and the noise during night and morning
lovely room, furnishings, and updated modern bathroom. Nice upgraded bed linens and towels too great room
lobby was loud w/ people
Rude reception, wrong room. Paid for one type of room, were given another of lesser value. Why? The explanation given - Booking did not fax the information to the hotel so the hotel had no idea we were coming. The hotel had to call booking to confirm and as a result they did not have the room. No credit was given for the inconvenience. When the fire alarm sounded in the middle of the night, the hotel had no procedure as to how to deal with hundreds of people. Evacuation information was not given. People had no idea what to do or where to go. No contingency plans existed so patrons were subjected to long lines and long wait to get back to their room as the hotel had limited number of elevators. As a result people spend 15 min outside waiting for the fire department and over an hour at 5 a.m. waiting to get back to their rooms. Shame on Sheraton for not having any procedure in place.
quick and early checkin and checkout.
Our room was facing a brick building (No scenery at all). The bed was not comfortable. The bathroom had a step-up to ajacent room(Very dangerous). Had to pay for parking even though I was staying at hotel. Will definately not stay here again nor will I recommend to anyone. Bathroom tub could use some scrupping. shower spout not enough pressure.
There was no Internet and had to pay 9.95 for it if we wanted it
Location was great for shopping , sightseeing and restaurants. Right on the T for convenient public transit.
Hard to find the lobby when you enter from the Prudential shops. High parking fee.
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