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228 Duffield Street, Brooklyn, NY 11201, U.S.A. – Show map
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459 verified reviews
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Sheraton Brooklyn New York's staff speak: Spanish, English
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Fitness centre, Hot tub, Indoor pool, Nightclub/DJ
Food & Drink
WiFi is available in all areas and charges are applicable.
Wired internet is available in all areas and charges are applicable.
Private parking is possible at a location nearby (reservation is not needed) and costs USD 45 per day.
Room service, Vending machine (drinks), Vending machine (snacks), 24-hour front desk, Luggage storage, Laundry, Dry cleaning, Ironing service, Meeting/banquet facilities, Business centre, Fax/photocopying, VIP room facilities
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating
15:00 - 00:00 hours
12:00 - 13:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
All further older children or adults are charged USD 50 per person per night when using existing beds.
One child under 2 years stays free of charge in a child's cot/crib.
The maximum number of children's cots/cribs in a room is 1.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may be applicable.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 458 reviews
Value for money
Show reviews from:
This Brooklyn hotel is 5 minutes from the Brooklyn Bridge and 2.7 km from Manhattan. The hotel offers free Wi-Fi, on-site dining, and a 24-hour snack shop. Barclays Center is 16 minutes' walk away.
Score from 496 reviews Very good
This hotel is located in the heart of Downtown Brooklyn and is a 10 minute walk from the Atlantic Terminal underground station. Facilities include free Wi-Fi access and modern decor.
Score from 342 reviews Very good
This Brooklyn hotel is less than a minute’s walk from subway access and a 20-minute subway ride from downtown Manhattan. It offers a 24-hour gym and free in-room Wi-Fi.
Score from 612 reviews Very good
Featuring an interior lobby garden with trees and ivy walls, this boutique hotel is within 5 minutes' walk to Central Park and the Columbus Circle Subway Station.
Score from 4163 reviews Good
Car park cost is expensive We wait 15 minutes fir valet
Everyone was so friendly and helpful.
Location, nice room
Having to pay for wifi
The front desk and bell staff were amazingly friendly and helpful! They gave us great guidance, and answered all of our questions. They acted as Concierge, which we needed. The room was very nice, clean, quiet and comfortable.
There was not a refrigerator in the room - that's the only negative about the place.
Location was excellent -Brooklyn is lovely, a great vibe and well linked to Manhatten. Much preferred staying here than in Manhatten, The Sheraton is just off Fulton a great shopping street with Macys, Nordstrom, TJMaxx and smaller shops. beautiful walks in Cobble Street,Smith Street and neighbourhoods. Will stay here again (you must walk to & over Brooklyn Bridge from here)
The Bar will have to learn to make proper tea for the Irish guests! Especially with a Temple Bar Mural on the door ;)
Good Location closed from the subway station and shopping Area, the overall experience is not bad at all only suites couples and group of people, but if I will be alone I don't recommend it, the bar downstairs is poor and the rooftop club really awful except the view from the rooftop which is fantastic, all the other services are good
the pancakes were really good staff very friendly huge balcony location
no fridge room too small, and hated that there wasnt a couch, u were forced to lie down only. the breakfast club was a joke, usually the hotels I've stayed in included buffet breakfasts
Friendliness of staff Room Bed-comfortable Room service EXCELLENT!!! Quiet Location Valet parking
Pay to use wifi *hide the cost in the room fee*
That you have to pay for wifi you all could do better than that
Rainy weekend / warm hearted hotel We arrived after being in traffic on the Manhatten Bridge for one hour (friday pm) and it was raining. The valet parking woman was very welcoming, helping us with our bags and being very cheerful which was nice. The desk clerk kindly loaned me an umbrella for our walk to BAM that evening when it was still drizzling. I especially liked the light-weight comforter between the sheets and the heavier quilt. I sleep with almost no covers and my wife cannot have enough blankets so I used the little comforter and she the heavier quilt. Never saw this in a hotel and loved it. Lots of couples must have this issue. The pillows and the bed itself were exeptionally comfortable, and I apprceciated it that we could open the windows and get fresh air. A small irritation was that the coffee maker in our room only worked when the OFF button was pushed, not the ON button, taking me some time to figure out that bit of technical idiocy, but the Starbucks coffee was very good when it finally got made.
It wasn't to far from Barclay's center which was the reason for my trip. The front desk staff was very friendly & helpful.Beds were so comfortable.
I had to pay $45 to valet & then was told if I needed my car they would charge me every time I left and wanted to park again. The valet staff in the morning was slow to get my car even though I used they text message method in advance to call for my car 30min prior & still had to wait an extra 15min in lobby.
What didn't I like?! Walking distance from most things, beautiful surroundings, staff were phenomenal - honestly feel like the staff put me at ease with any question I had to ask (I had a lot to ask the first 24 hours!!!) Matthew, Victor and Matt S stand out most to me as those staff members were those whom I got to know during my stay! Cesar also was never without a smile (as were the other staff I had brief meetings with!) I'd recommend the Sheraton to anyone!
Not that I couldn't help it, but the fact there was some construction going on during my visit across the street, I found it disrupted my view a small bit!
Location was great and very close to the city. Very close to transit and essential shops.
I don't get how in this day and age of technology, when I'm paying nearly $300 a night I have to pay for wifi. Taxis out front of the hotel are sparse and the car service out front changed the rate on me mid trip both times that I used it.
Clean room and comfy bed
Noise was an issue between the aircon unit (even when off),and construction site next door from 6.30am.I know the hotel cannot help this,but customers should be made aware when booking.We booked a Club King room,key cards did not work a few times which meant we had to go to reception,waiting on the very slow lifts.No robes or upgraded toiletries in our first room,but we changed rooms after first night due to noise.Club Lounge was disappointing,noisy,slow service, coffee machine not working at various times etc.The lady working there spent a lot of time chatting loudly.Overall quite a few issues which was disappointing.
Very small rooms
Staff ... excellent beds very comfortable
could have used another elevator but that was not a major problem
Great service in the Club Lounge. Staff were friendly and professional
Room key cards kept demagnetizing and so had to be reissued almost on a daily basic.
Room was small but comfortable, no street noise, excellent breakfast, attentive bartenders, & front desk staff
The freaking location of the toilet paper holder. You have to be a contortionist to use it!
It was close to what we needed ... we were not going into Manhattan; our trip was confined to Brooklyn and, for our purposes, it was central to everywhere we had to go. Our room was tidy (but small for a double room), and the service people were amazingly helpful and friendly.
the room was small for such a high price, and I live in the Newport area, so I am not a stranger to high hotel prices. We ordered wine for the room the two nights we were there and the wine list boasted a wide selection, yet they only had one chardonnay, no pinot grigio, etc. -- disappointing
When I arrived at about 1:30. The front desk said hotel rooms were all booked and I had to wait to check in at a later time. I was given a room assignment. When I returned to check in at 8-9 pm, my room assignment was changed. Later that night, I found there is non AC in the room. I was too tired to call so I opened window. The next morning I call front desk to complain about the AC. When I return in the late afternoon, the AC was still not fixed. I called and about a hour later got a response from the front desk said they were giving me a new room! I bet they knew room AC was bad from the beginning and still put me in that room. As I frequent traveler, I will never set my foot in this Sheration. In fact, I am going to call their HQ to complaint.
It's cleanness, it's comfort and it's location.
I did not like the fact that we ask and were promise a room with a view on downtown Manhattan, we had a view on a construction site instead. Very disappointing for our honeymoon.
Pleasant staff. Very clean room.
Small room. Stuffy halls.
The plush beds and bedding!
Sounds minor but usually I get a shower cap to keep my hair dry-so inexpensive yet such a great addition to toiletries!
Clean, freindly service, near transport with good breakfast available.
1. The room was small but comfortable. 2. There plenty of power outlets at the bedside and the desk.
1. The Brooklyn Terrace - the rooftop lounge talked about on the webpage, with a number of pictures, is a privately owned club open to the public only a few days a week. Even hotel staff did not know for sure when it was open to hotel guest. 2. I arrived by subway and found the directions on the webpage said to get off the subway at a station that is not in the METRO Subway System. I had to call the hotel for be told the correct stop. The hotel staff was not aware of this error.
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