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301 East North Water Street, Streeterville, Chicago, IL 60611, United States of America – Show map
Excellent location – rated 9/10! (score from 587 reviews)
Rated by guests after their stay at Sheraton Chicago Hotel & Towers.
|Deluxe Water View with Two Double Beds|
|Traditional Double Room with Two Double Beds||
|Traditional King Room|
|Deluxe Water View King|
|Club King Room|
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588 verified reviews
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Sheraton Chicago Hotel & Towers's staff speaks: Polish, French, Spanish, English, German
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Terrace, Sun Deck
Golf Course (within 2 miles), Sauna, Fitness Center, Massage, Indoor Pool (all year)
Food & Drink
Bar, Restaurant with Dining Menu, Snack Bar
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 58 per day.
Room Service, Packed Lunches, Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Polish, French, Spanish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 17 years stays free of charge when using existing beds.
One older child or adult is charged USD 30 per person per night when using existing beds.
Up to two older children or adults are charged USD 30 per person per night for extra beds.
The maximum number of total guests in a room is 4.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 587 reviews
Value for money
Show reviews from:
This hotel is a 5 minute walk from Millennium Park and the shopping at The Magnificent Mile. It features on-site dining, a gym, and modern rooms with a 36-inch flat-screen TV.
Score from 1925 reviews Excellent
This luxurious downtown Chicago hotel is a 1-minute walk from Monroe-Red Subway Station. It features a 12-treatment room spa, fitness center and spacious accommodations with an iPod docking station.
Score from 1395 reviews Very good
Located a 5 minute walk from the shops on Magnificent Mile, this unique architectural hotel offers on-site dining options, modern in-room amenities and easy access to popular sites.
Score from 671 reviews Wonderful
Two blocks from the restaurants and shops of Navy Pier, this downtown Chicago all-suite hotel features a free daily breakfast and evening reception, and is just moments from major area attractions.
Score from 352 reviews Excellent
Location, view on the river, lobby, bed very comfortable, relatively big bathroom
No bathrobe in the room (would have been nice to go to the indoor pool), you can hear your next door neighboors
The confort,the ambiance
Paid for the minibar nonsense
Location is good, close to Navy Pier. Many Restaurants around and walk able to many location.
The bed is super comfy and the whol place is super super clean
The size of the room and valet services
Easy location, worth the price.
Pay for WiFi, really? Come on!
The excellent view of the city
The weather and the beds in the asigned room.
Perfect mini vacation
Location Spacious room Bedding
I signed up for the "club" on the top floor . We were VERY disappointed. Full of teen agers and kids. Adults dressed in pajama pants . The appetizers on a sort of buffet setting ransacked at 5:30 PM. I got a refund down stairs. No questions asked
Greeting staff was great. Bed was extremely comfortable. Pool and workout facilities were lovely.
Had to change rooms due to noisy group on our floor. Second room was not "reset" when we got there. Missing toiletries, and mini bar items. Bell hop was pushy.
The location is great, and the staffs there were very helpful. They also helped us find cheaper tickets of NBA game online and gave us several useful travel tips!!! Great Great Great choice to stay at Sheraton Chicago hotel and tower.
If the wifi in the room is free, it would be perfect.
I don't know if it was Booking.coms' fault, but the hotel did TRY to blame this SITE for our room NOT being available or even having that type of room. Didn't upgrade us for the inconvenience and wait time, (Like a proper hotel should) Instead gave us a tiny room with one full bed for 4 PEOPLE! I didn't stand for it and made a scene and called a manager to fix it. After waiting another hour they gave us a bigger room but still no view or what we paid for. Worst hotel experience and i will never go to a Sheraton again.
The location and views were wonderful. The health club and pool were a plus for getting out the kids energy. Hopefully they have deals during the summer time too, full price would not be a choice for us.
The person at check in told our 12 yr old that she would give him free wi - fi and when we checked out we found out that he was not approved for the full speed, but the lower level. That was never discussed, she just said free wi fi for him. They ended up charging us a lesser fee, but free would have been better since that is what she told him. Need to be more clear on what free wi fi means.
The location is great whether you are traveling for business purposes or as a tourist. Many major attractions are closely located. The staff is very friendly and the hotel provides a lot of great tips for restaurants and breakfast locations.
No free wi-fi in the guestrooms. Some parts of the hotel seem a little bit dated e.g. the doors (very thin, very old) or the front desk (a lot of scratches in the wood from guests and their luggage/ bags). My room wasn't well isolated against noises from the floor or the neighbours rooms.
the entire hotel was amazing, the room was really well cleaned.
After having paid for the reservation, I find it extremely perplexing as to why the wifi has a charge of close to $20.00. If small coffee shops and restaurants can have free wifi, Im sure an established hotel like the Sheraton can have free wifi as well.
I stayed in a club room for two nights, so I could access to the club. The club with great city view offering foods and drinks has sufficient seats for everyone even on New Year's Eve crowded with people.
You'll have to walk 3 blocks for main CTA bus line (Michigan Avenue), and a long distance for CTA trains.
The view was great. The staff was always helpful.
I can get free wifi at my supermarket but the hotel where I dropped $1k I have to pay for it?
The location is the reason that made me choose here, beds and comfort living areas are bonuses
Easy person, nothing that I didn't like about
Everything but the staff
Most of the staff was very rude, but not all of them
When I asked about vents in bathroom they said they never worked in any room Making it bad to see out any windows and poor ventalion
location was close to Michigan avenue and museums. Taxis were plentiful and lobby was comfortable with plenty of seating. View from room of Lake was gorgeous. The bed sheets were pristine.
the paint throughout the hallways, doors, bathrooms could use some touching up. closet and safe in room were tiny. The pool and locker room were very disappointing. dirty with towels strewn all over, no attendant visible. no hot tub. no robes in room. no prices for minibar in room. I called to check on an item and a bottle of water was $10.50. luckily I did not fall for that trick.
Everything except having to pay for wifi. Perfect location, price, staff.
Paying for wifi & tiny ice bucket.
Within walking distance to enjoy downtown Chicago. Located on the river with great views.
The room is comfortable and the view is just amazing. Walking distance to Navy Pier, Michigan Ave, and Magnificent Mile.
Wifi should've been free.
The situation and the view are great.
Noisy plumbing (hard to sleep when neighbourgs are using the bathroom). Swimming pool not very clean and rather cold.
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