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5300 Riverside Drive, Middleburg Heights, OH 44090, United States of America – Show map
Excellent location – rated 9.1/10! (score from 37 reviews)
Rated by guests after their stay at Sheraton Cleveland Airport Hotel.
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11 properties in Middleburg Heights
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37 verified reviews
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Sheraton Cleveland Airport Hotel's staff speaks: English
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Fitness Center, Hot Tub, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
Public parking is available on site (reservation is not needed) and costs USD 10 per day.
Room Service, Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to three children under 21 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 37 reviews
Value for money
Show reviews from:
Designed with comfort in mind, this Cleveland hotel offers many free amenities and services, including 24-hour shuttles to Hopkins International Airport, and is a short drive from many popular sites.
Score from 77 reviews Wonderful
Located off Interstate 480, this hotel is just 1.5 miles from the Rocky River Reservation. It features an on-site convenience store, a car rental desk and rooms with kitchenettes.
Score from 102 reviews Excellent
The Crowne Plaza offers free airport shuttle services to and from Cleveland-Hopkins International Airport, 13.5 miles away.
Score from 180 reviews Very good
With a free shuttle service from Cleveland’s Hopkins Airport, Courtyard Airport North is a 20 minute drive from downtown. It features a nearby golf club and an indoor pool with a hot tub.
Score from 11 reviews Very good
Convenience to airport and convenience to return Enterprise car rental to front desk.
Initially one of the front desk clerks was incredibly rude. I ended up working with a different one and all of us were smiling by the end.
It was in the airport- I had a very early departing flight. The am front desk agent upon check out ( male) was pleasant. Room was very clean. Asked a housekeeping attendant a question about the hotel. She was the most pleasant staff member I encountered at your property.
I waited forever in the cold for the shuttle to pick me up( I called and asked for the shuttle to be sent) - considering there was no one waiting, and the hotel is right there that was a bad start. When I checked in the fd agent was very unfriendly. She then informed me my amex had declined- so I put my incidentals on my visa. This caused me to now worry that someone had accessed my amex- as I knew I had a very low balance. I called amex and they informed me that a request had never been made. My card in fact was not declined. The hotels wifi or opera system was down - I know this because I manage a hotel in Los Angeles. It was dinner time so I went down to the hotel bar/restaurant. An older lady with blonde/grey hair was the bartender. She was not rude, but not welcoming or friendly by any means. The vibe of your bar/restaurant was in fact so unwelcoming - I went to my room and ordered pizza as to not have to encounter more of your staff. After I ate my pizza I went down again to see if there was a new bartender so maybe I could enjoy a night cap before I went to bed for my very early flight. There was a different bartender younger girl with dark hair. I approached the bar - nothing- no hello - no smile- no what can I get you sir. She just looked at me like - do you want something ? Your f&b service is appalling, and you should be embarrassed as a company to have a guest experience such as mine. Retrain- re hire . Hire a secret shopper. I have operated a boutique hotel in LA for ten years. I hope you take this as it is meant- an opportunity to do better for your guests in the future.
it is remarkably convenient to stay here prior to an early morning flight. Shuttle is great.
front desk service fantastic
Toilets too low Hallway carpets strewn with paper 4th floor
beds, pillows and sheets..they are great!!!
Very comfortable beds !
They need to staff the lobby snack bar . Totally unacceptable to take purchases across the lobby and wait in line with guests checking in or out, just to buy a coke or candy bar. Better to close it altogether than be that lame !
everything, from welcome to restaurant food quality even the price was very nice
Convenient to airport and not too expensive.
Not convenient to the city, although we got around OK since major roads were right there
Very close to Cleveland Airport
Staff, room, bed, and quiet
Pricey food drove us eat at a rest stop on the toll road. -CSvoboda, Annapolis
The bed was very cozy
Having to pay just to park. The remodeling in the bathroom was poor and there was stuff all over.
Very clean, and quite despite being right on top of the airport. Super comfortable bed. Close to everything we needed to do in Cleveland
My only gripe was the 'guide' button on the remote didn't work. Am I too picky, yeah I guess so.
Very convienient, great shuttle service to the airport, VERY friendly and helpful front desk staff
Had no problems
The manager took care of a problem with the number of beds in our room. She did not make us "settle" and we appreciated them honoring our promised booking. The doorman and shuttle were very professional.
Best possible shuttle to the airport. Food was good. Very quiet. I thought it might be noisy being so close to the airport, but was pleasantly surprised.
location and stuff
no microwave in room
Very close to the airport; with frequent shuttle bus at regular time intervals around the clock.
There was a bad smell of the carpet at the hotel corridors The coast did not include the breakfast meal; that was offered by some other hotels at the same range. Thanks
Very courteous and professional reception and registration staff. Since I needed to be near the cle airport, the location was excellent.
The room did not have a refrigerator/minibar as promised. Also, there was a problem with the hot water in the bathroom--I needed to leave the water running for 4-5 minutes before it became hot.
Couldn't beat the proximity to the airport. Shuttle staff were friendly and the service very prompt.