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6501 North Mannheim Road, Rosemont, IL 60018 , United States of America – Show map
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21 properties in Rosemont
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209 verified reviews
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Sheraton Chicago O’Hare Airport's staff speaks: English
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Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 12 per day.
Room Service, Airport Shuttle (free), 24-Hour Front Desk, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Paid WiFi, Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 17 years stays free of charge when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
The maximum number of total guests in a room is 5.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 208 reviews
Value for money
Show reviews from:
Situated across from Terminal 2 in the O’Hare International Airport, this hotel is on airport grounds within walking distance of all major terminals.
Score from 811 reviews Very good
Opposite the Stephens Convention Center and minutes from the Outlets of Chicago and O'Hare International Airport with free transfers, this hotel features easy links to Chicago city centre along with...
Score from 344 reviews Very good
Located 5 minutes from Chicago O’Hare International Airport and 20 minutes from downtown Chicago, this hotel offers a free shuttle to the airport, Wi-Fi internet, and an on-site restaurant.
Score from 391 reviews Good
Featuring an on-site restaurant and a lobby filled with local artwork, the Rosemont Loews Chicago O'Hare hotel offers free shuttle service to and from Chicago O’Hare International Airport.
Score from 271 reviews Excellent
Wish we had known about the difficult parking. We had a 87 year old and another with a cane. No consideration for these folks.
Everything great, it worths 100% nice lobby
Biz center had no printers working.
Rory at front desk helpful
Very friendly staff. Comfy beds. Free airport shuttle
Facilities were out dated and bed frame was squeaky. Definitely not the most comfortable night's sleep I've had while traveling.
Very close to Ohare, convenient shuttle for my early morning flight and check out was fast and easy.
Carpet had stains and bathroom looked worn
For some reason my laptop VPN didn't work with the wifi they provided. It usually works with wifi networks but it could've still been my laptop's issue and not theirs.
Comfortable bed, very spacious room, very good value for the price, very friendly staff, free wifi (only for Starwood preferred members so be sure to sign up first - actually this policy only started the next day but they were kind enough to extend it to my stay for me). Casual restaurant with good food. TV screens showing flight info was a lifesaver. I was stuck in Chicago during a snowstorm and staying here made everything pleasant.
The bed was so comfortable.
wifi bed food bad heater stuff
I loved the staff. They were so helpful. The room was perfect. I couldn't have asked for a better room. I've stayed at the Sheraton before, buy it wasn't as nice as this one. It made my first time stay in Chicago perfect.
The bed sheet seems to be dirty
The supervisor was quick to solve problems. House keeping are always around and doing a great job. Close proximity to airport without hearing planes traffic.
Wifi is not stable
Food is good
There isn't enough light in the room. Kind of dark
Wish I could have stayed longer
Most comfortable bed and sheets I have ever slept on
I can't think of anything off the top of my head that wouldn't make me recommend this hotel.
I stopped in here after my flight got delayed for 4 hours and I landed at ORD at 11 PM. The staff was incredibly nice and professional and processed my room in a good time and got my upstairs quickly. The room was incredibly spacious and the bed was very comfortable.
The bed sheet seems to be dirty. Two of us had sensitive reaction after slept on the bed. Our skin were irritated by the bed sheet, and one of us got rash and bumps all over the body.
The staff over there was so friendly and helpful. Rudy was very initiative helping literally anything. For instance, he helped us signed for the membership just so we could waived WiFi fees. Even on the first day checking in, he was so genuine and actively asking all of our questions. We really had a good time over because of the friendly staff.
I do not like the parking fee,because when you add the parking fee is not such a good deal to stay there compared with other hotels.
I like it been close to the Airport, we also like it because is clean and confortable.
Room was fine. Lobby and restaurant area were cold. Can't imagine how it would be when temperatures drop! It was in the 30's on my stay!
Close proximity to airport without hearing planes traffic.
Very helpful staff
The service level from some of the staff is simply unacceptable. The admin office also does not seem to have any idea of what they are doing. I was quoted the wrong amounts on check-out twice and still was charged an amount for $492 after I left. This amount was never sanctioned by me. Further to that they cannot phone internationally thus forcing me to make all the international calls from my side to fix a mistake that they've made. Some of the staff is simply not up to international standard. The waiting staff around breakfast might carry some charm for the way in which they carry out their duties, but they are simply not professional. The website claims that a shuttle will come to the airport every 20 minutes. After 90 mins of waiting in freezing conditions I phoned and was told that you have to phone in order to be picked up. Can this little fact be changed on the website please. I'm still hoping that I'll receive the funds that I was over-charged by and would like an explanation for why and how this could happen on their systems.
the location and the size of the room. Some of the staff were equip to help. The older staff members does lend a bit of old world charm all be it a bit slow in the service department. house keeping are always around and doing a great job.
Being charged for internet after front desk personnel told me the charge had been removed (when I mentioned it to the counter agent at check out, she said, "O, you're right), $12 parking charge, parking tickets didn't open gate, location was a ways from the Rosemont action, traffic was horrible, Booking.com had wrong address listed (our GPS led us the the wrong location) and phone number on the booking.com confirmation was for group sales at the Sheraton and she was gone for the day.
lovely room, clean, comfortable
The room was very spacious and the hotel restaurant served excellent food. I would recommend the flat breads and the breakfast buffet. The hotel is very close to the airport but not close to much else. You would either need a cab or a rental car to get to anyplace.
The supervisor was quick to solve problems. Very accommodating staff.
Overall, nothing is comensurate for the price. Definitely brings a bad name to Sheraton. Charging me for a warm bottled water that a had a complimentary tag was the coup de gras- they know business travellers wont argue this expense. Totally unethical and dishonest. Shame, shame.
Food was dissappointing and high priced.
Open, spacious rooms with comfortable bedding.
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