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Show map Sheraton Los Angeles Downtown

Customers who viewed Sheraton Los Angeles Downtown also viewed:

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Score from 383 reviews Good 7.7/10

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Score from 542 reviews Excellent 8.6/10

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JW Marriott Los Angeles L.A. LIVE

hotel Located less than one mile from the Staples Center and Nokia Theater, JW Marriott Los Angeles L.A. Live offers luxurious rooms with a 42-inch flat-screen TV and Wi-Fi access.

Most recent booking for this hotel was yesterday at 03:57

Score from 249 reviews Very good 8.5/10

Newest reviews for Sheraton Los Angeles Downtown

  • Piyush
      Panama
    August 21, 2014

    location is good.staff is excellent

    no free wifi and no fridge in the room

    8.3

  • Piyush
      Panama
    July 29, 2014

    room size and bed comfort,also bathroom was good and comfortable

    no fridge in room,no wifi free in room

    7.1

  • Sean
      United States of America
    July 11, 2014

    Location

    Did not honor my request for 2 queen beds, which the main reason I booked the hotel. Receptionist clerk was rude when my requests were denied. Out of stock of roll out beds. Out of stock of extra pillows and towels. Did not grant a late check out.

    4.6

  • Anonymous
      Thailand
    June 25, 2014

    Bad staff! AC very bad!

    4.2

  • Gaurav
      India
    June 22, 2014

    Just the loaction that its just next to Metro.

    The wifi was not working I stayed for 5 Nights without wifi and even there A/C not up to the mark never ever going to stay with this hotel very bad experience. So the pictures they have shown on the web thats not the hotel real Pictures it will be After renovation as still there construction is goin on to much sound of construction work.

    3.8

  • Bertha
      United States of America
    May 27, 2014

    We had to pay for parking.

    4.6

  • Shinho
      United States of America
    May 24, 2014

    It is clean. It is deserved to have a brand name.

    It costed about $40 to park a car.

    8.8

  • Anonymous
      China
    May 18, 2014

    no slipper no toothbrush dangerous staff are mean everything is bad

    2.9

  • Anonymous
      United States of America
    May 6, 2014

    The staff was friendly and very helpful. The valet service was perfect.

    The room looked like it hadn't been updated for a while. The bathroom was not that nice. The TV didn't work. The bathroom didn't seem like it was cleaned very thoroughly.

    6.3

  • Kirk
      Canada
    April 27, 2014

    The Sheraton Club membership well worth the Great Continental breakfast and afternoon Appies. The Onsite Car service was Really Great price value and very courteous. Attached to a Growing Mini mall with a Macy's with Great value/deals shopping.

    Rooms were just basic and poor TV connection. Why do Hotels cheap out on Co-ax connections with big screens. Also, Clean your Venting. Intake vents FULL of dust and Lint. Looked BAD.

    7.5

  • Maria
      United States of America
    April 22, 2014

    THAT IT WAS DOWNTOWN LOUNGE DOWN STAIRS .

    THE ROOMS NEED ALOT OF UP GRADES I TRAVEL ALOT BUT FOR THE AMOUNT OF MONEY I SPENT I WOULD NOT PAY THAT MUCH FOR THAT ROOM AGAIN BATHROOM NEEDS WORK I THINK MY BATHROOM AT MY SHOP IS 10 TIMES BETTER THEN THAT !! JUST SAYING !!

    4.6

  • Mats
      Sweden
    April 16, 2014

    Next to the Staples center.

    7.5

  • Michal
      Slovakia
    March 23, 2014

    Great location

    9.2

  • Maria
      Hong Kong
    March 17, 2014

    convenient location

    poor wifi connection process..unable to use it in the room

    7.1

  • Maria
      Chile
    March 6, 2014

    the location was excelent and the staff very much kind!

    the paperwall of the toilet were in bad shape

    8.8

  • Jing
      United States of America
    February 19, 2014

    the stuffs are very nice

    Room is too small

    7.1

  • 兴香
      China
    February 18, 2014

    The Macy's is just beside the hotel, very convenient to buy something. Room is quite big, and clean.

    8.8

  • Michael
      Australia
    January 28, 2014

    Staff were friendly and helpful. The downstairs pub and lounge were nice as was the cafe\shop.

    The breakfast cafe was pretty ordinary. Lots of beggars on the streets made it uncomfortable walking in the area

    6.7

  • Anonymous
      Netherlands
    January 21, 2014

    Nice hotel

    Wifi not complimentary

    5.8

  • Marlene
      Canada
    October 16, 2013

    The door, desk, housekeeping, engineering and lounge staff were incredibly friendly. Polite and efficient. The beds and bedding were comfortable.

    The rooms are dated. No refrigerator. Cheap, thin, undersized towels. The first room we checked into had soaking wet (newly shampooed?) floors. The second room we were moved to had an inoperable television (after a few attempts was rectified by the building maitence rep). Food was over priced. Mediocre food for quality meal prices. We had no customer service follow up to our room issues. I feel that we paid for quality we did not received. Did not meet our usual Sheraton brand expectations.

    7.1

  • Liana
      Brazil
    October 16, 2013

    Very good hotel, you have to ask for a fridge for the room, or else it won't be there.

    Had a little problem with check-in as they couldn't find my reservation, however it was not a problem - they gave a room when I gave them the confirmation from booking.com

    9.6

  • Nikolay
      Russia
    October 6, 2013

    Расположение - центр Даунтауна,буквально в соседних зданиях выходы метро, другой транспорт. Множество кафе, ресторанов вокруг и внутри отеля, с этажа ресепшен можно сразу попасть на фудкорт Мasy's. Вход в отель есть непосредственно из прекрасного холла этого магазина. Номер просторный, большой коридор, шикарные кровати с безукоризненным бельем, окно во всю стену - фотографиям на сайте вполне соответствует. Прекрасный вид из окна 15 этажа - хоть наши окна выходили на соседний небоскреб, но все равно был хороший обзор слева. В номере было тихо, можно было спокойно заснуть. Кофеварка хоть и примитивная, но была. Каждый день приносили кофе (и даже без кофеина был), чай, воду.

    В нашем номере не было мини-бара, хотя он заявлен в описании номера. Душ без шланга. В отелях такого уровня рассчитываешь на более добный. Высота умывальника была такая, что хотелось подставить стул.

    8.3

  • Anonymous
      Australia
    September 18, 2013

    Location is good, shops and restarants are close.

    Room are outdated, look very old, don't have a rank for towers in bathroom, so the towers are folded and placed beside basin. Should have refirbished/renovated long time ago.

    4.6

  • Andrew
      United States of America
    September 17, 2013

    Hotel is very nice

    Parking staff didn't explain where to park and how to get to and from private parking. I messed up once and bell boy got mad. If they explain things it will be alot better. Cause I seen I wasnt the only one.

    9.6

  • Anonymous
      United Arab Emirates
    September 9, 2013

    friendly staffs and location

    airconditioning is not good and the wifi is too slow and sometimes not at all. room service not so good.

    7

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