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711 South Hope Street, Downtown LA, Los Angeles, CA 90017, United States of America – Show map
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102 verified reviews
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Sheraton Los Angeles Downtown's staff speaks: Spanish, English
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Golf Course (within 2 miles), Fitness Center
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and costs USD 13 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 37 per day.
Room Service, Vending Machine (drinks), Car Rental, 24-Hour Front Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
One older child or adult is charged USD 25 per night in an extra bed.
One child under 4 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 102 reviews
Value for money
Show reviews from:
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In downtown Los Angeles, Ritz Milner Hotel is 1 block from 7th street Metro Center Station and an 8-minute walk from the Staples Center. A free continental breakfast with waffles is served daily.
Score from 1239 reviews Review score
Great location ,lovely gym
would like to have tea making facilities in room.
Service was excellent. Gustavo, was very very helpful.
Elevators weren't working and took forever.
Staff was friendly and helpful.
I had booked two beds as advertised and it was not in their system upon check in. The hotel was under renovation, poorly accessible, inconvenient for check in, air conditioning controls in room did not work, continental breakfast was horrible and ran out quick. The prices should be dropped during renovation...quality did not reflect the expensive price paid.
We were given complimentary breakfast and free Wifi to recompense for the inconvenience of hotel undergoing renovation. The staff were extremely polite, helpful and friendly and we would definitely come back.
The hotel is looking very tired and yes it does need a complete renovation.
Poor amenties in the room- like for example the bathroom did not have shower cap or sanitary bag.
The location is very good with easy access to restaurants and all locations with the metro right outside the door.
It would have been nice to be informed that they are undergoing construction work on the ground floor,the desk clerk on check-in was really smug when I asked her about it,like tuff!The decor in the room is old and the bathroom needs a major overhaul,especially as the power point in the wall was not working & actually moving around when I tried to plug in the hairdryer.Definately not worth the $300 plus a night!
location is good.staff is excellent
no free wifi and no fridge in the room
no free Internet no fridge in room only valet parking at around USD 35 a day no safe in room the hotel had construction why would the elevator stop on floors that were totally construction zones I don't know all in all the amount paid was not worth the level of services or stay. the Sheraton was a disappointment.
room size and bed comfort,also bathroom was good and comfortable
no fridge in room,no wifi free in room
Did not honor my request for 2 queen beds, which the main reason I booked the hotel. Receptionist clerk was rude when my requests were denied. Out of stock of roll out beds. Out of stock of extra pillows and towels. Did not grant a late check out.
Bad staff! AC very bad!
Just the loaction that its just next to Metro.
The wifi was not working I stayed for 5 Nights without wifi and even there A/C not up to the mark never ever going to stay with this hotel very bad experience. So the pictures they have shown on the web thats not the hotel real Pictures it will be After renovation as still there construction is goin on to much sound of construction work.
We had to pay for parking.
It is clean. It is deserved to have a brand name.
It costed about $40 to park a car.
no slipper no toothbrush dangerous staff are mean everything is bad
The staff was friendly and very helpful. The valet service was perfect.
The room looked like it hadn't been updated for a while. The bathroom was not that nice. The TV didn't work. The bathroom didn't seem like it was cleaned very thoroughly.
The Sheraton Club membership well worth the Great Continental breakfast and afternoon Appies. The Onsite Car service was Really Great price value and very courteous. Attached to a Growing Mini mall with a Macy's with Great value/deals shopping.
Rooms were just basic and poor TV connection. Why do Hotels cheap out on Co-ax connections with big screens. Also, Clean your Venting. Intake vents FULL of dust and Lint. Looked BAD.
THAT IT WAS DOWNTOWN LOUNGE DOWN STAIRS .
THE ROOMS NEED ALOT OF UP GRADES I TRAVEL ALOT BUT FOR THE AMOUNT OF MONEY I SPENT I WOULD NOT PAY THAT MUCH FOR THAT ROOM AGAIN BATHROOM NEEDS WORK I THINK MY BATHROOM AT MY SHOP IS 10 TIMES BETTER THEN THAT !! JUST SAYING !!
Next to the Staples center.
poor wifi connection process..unable to use it in the room
the location was excelent and the staff very much kind!
the paperwall of the toilet were in bad shape
the stuffs are very nice
Room is too small
The Macy's is just beside the hotel, very convenient to buy something. Room is quite big, and clean.
Staff were friendly and helpful. The downstairs pub and lounge were nice as was the cafe\shop.
The breakfast cafe was pretty ordinary. Lots of beggars on the streets made it uncomfortable walking in the area
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