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2605 Kaanapali Parkway, Lahaina, HI 96761, United States of America – Show map
Excellent location – rated 9/10! (score from 78 reviews)
Rated by guests after their stay at Sheraton Maui Resort & Spa.
|One-Bedroom Suite with Ocean View|
|Deluxe Suite - Ocean Front|
|Room with Partial Ocean|
|Room with Ocean View|
|Ocean Front Room|
|Deluxe Room with Ocean View|
|Deluxe Room - Ocean Front|
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114 properties in Lahaina
Including hotels, apartments, villas and more.
78 verified reviews
They speak your language!
Sheraton Maui Resort & Spa's staff speaks: Japanese, English
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Tennis Court, Golf Course (within 2 miles), Diving, Snorkeling, Water Sports Facilities (on site), Fitness Center, Spa, Massage, Hot Tub, Beachfront
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant
Wired internet is available in the hotel rooms and charges apply.
WiFi is available in public areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Vending Machine (drinks), Vending Machine (snacks), Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Up to three children under 18 years stay free of charge when using existing beds.
One child under 2 years is charged USD 30 per person per night in a crib.
One older child or adult is charged USD 89 per night in an extra bed.
Any additional older children or adults are charged USD 89 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 78 reviews
Value for money
Show reviews from:
On Maui’s west coast on 40 acres of lush gardens, this Ka’anapali resort features a full-service spa, 5 on-site restaurants and a water park. Rooms include views from a private balcony.
Score from 193 reviews Very good
Ideally located on Ka'anapali Beach in Maui, this resort features on-site cultural activities, delicious restaurants, comfortable accommodations and friendly staff, all only moments from a number of...
Score from 204 reviews Very good
This Maui resort is on Ka’anapali Beach, a swim beach. The resort features an on-site luau and classes on hula dancing and lei making. The rooms include a flat-screen TV.
Score from 68 reviews Very good
Situated on 11 acres of tropical gardens, this 4-star resort in Lahaina boasts 2 adult pools, a day spa and free Wi-Fi. Kaanapali Beach is just 15 minutes’ walk away.
Score from 141 reviews Very good
Beautiful and picturesque location . Sheraton is located right on the beach and it's great watching the different blues of the ocean eg sunset
It's a vast complex of many buildings. I was in Building Six which was about a 15 min walk to reception area via multiple passageways connecting all the buildings. Also the breakfast provided in Building Five was the most bland and tasteless I've ever had on a holiday eg lukewarm scrambled eggs every day ! Sheraton treats guests as a marketing experience to further maximize their profit eg I spent about $600 a day and they then charge an extra hourly rate to hire snorkel equipment !
Bed was very comfy
Upgraded to a ocean view room. No ocean view!! When I complained I was hold that it was only ocean facing so no refund. View is total obstructed by palm trees. Ripped off. My apartment at home is ocean facing but 100 miles from the sea. What was the point. Breakfast is a rip off… Asked for pancakes and was told by server that they were on the a la carte menu so better to have them from the breakfast buffet. When I did do the breakfast buffet….no pancakes. Asked several times then buffet shut. Had a bowl of fruit. When the bill came the buffer was $31 plus tip of $5. Felt robbed. The four seasons hugh breakfast the day before was only $30 and the experience truly 5 start not 1 star. I had to complain a lot to get this cost taken off the check out bill. On check out also had a cost of $100 in service charges on top of the room charge which was $419 already. Very expensive one night stay for a not very special resort at all and VERY far away from the best of Maui.
Pool And Beach Black Rock Cliff Diving Snorkelling Pool Bars Variety of Food Availability of other close by restaurants Friendliness of the Staff Free shuttle to the old town of Lahaina
two double beds in one room (the beds are too small) Unable to use balcony in the afternoon sun.
Superb location. Watching sunset is priceless...
Pool beaches turtles
Great time Fabulous staff Marcus from the towel hiring area and all the support staff firemen and paramedics included were fantastic when my wife collapsed Very caring and professional Yes!! She was fine!! Not enough food or water So yes excellent service
Uncomfortable beds and pillows. Very expensive drinks and food. Few unbrellas near pool. Staff used to trim shrubs during the day so pool became all dirty and area so noisy!
Location is perfect and lots to do on resort.
Rooms are dated and need an upgrade. Felt that the rooms were overpriced.
My girlfriend and I stayed at this wonderful resort for 11 days this August. The staff was very pleasant and accommodating. Yes, the restaurants in the resort are on the pricier side, but that is expected. Rooms could be updated, but they were large, clean and comfortable. Enterprise rent-a-car is located on site so you can get a car for only a few days if you want to and return it without and hassle. We really enjoyed our stay and will do it again for sure.
Rooms should be updated for the price. Compared to let's say Encore in Las Vegas where rooms are much nicer for almost half the price, these rooms looked dated. Not sure why they need carpet in the rooms. Having some nice tiles would make the room feel lighter, brighter and cleaner and it would be easier to maintain.
Beautiful Hotel Great Location Resort fee covered parking and internet Great hotel for a splurge vacation
Uncomfortable Mattress Over priced Weren't accommodating when we wanted to move to a higher floor because of the hurricane. Would have liked a meal plan option for breakfast
The staff was excellent. Everyone we interacted with was lovely and helpful.
I wished there had been more hot tubs and bars open!
Beach was excellent, coral reef was at end of beach, rooms were good size and clean
They charge extras for everything- for internet, etc that are provided free at other places.
If you love to snorkel, like we do, you must stay here. It is right at the Black Rock, which is where everyone else on the beach has to trudge down to to snorkel. We snorkeled every day, saw giant tame sea turtles and fish aplenty, and loved it!
The grounds are very nice, but the food is unremarkable and expensive. ($30 breakfast buffet, really?!) Walk 10 minutes down the beach for lunch at fun shopping center Whaler's Village, which is a bit better. The bed was okay, but not as comfy as a Hilton bed & pool could use a resurface (though it looks fine above water). Still, perfect location for snorkeling by the black rock & I would stay again.
Front desk upgraded to pool side ocean.
Bathroom showers a bit old
Great location, good friendly staff.
The cost of food and beverages. It was over the top. Would bet you would double your sales should your adjust your pricing downward. We ate and drank off property as much as possible.
The pool area and activities staff was awesome! Especially Chase and Larry! Food was excellent.
My in room Black Rock Times was outdated and the restaurant specials were no longer available. When I spoke to customer service about it, she didn't even know what in room magazine I was talking about and there were no menus in the room for the resorts restaurants. Additionally, the app is much too difficult to use. It is slow and having to login in each time you use it is very inconvenient considering the point of the app is to aid in convenience.
location is great. Daily we saw humpback whales from the balcony (ocean front room in April). Nice beach for swimming and snorkeling.
pool and beach are crowded. We stayed at the beach north of the black rock.
We had a wonderful vacation! The location on Ka'anapali beach is terrific, close to everything but not in the middle of things. Our resort view room had a lovely north view of the grounds and beach. We preferred it to overlooking the pools, as it was quiet and peaceful. Morning sun, no afternoon heat. We liked the nightly cliff divers, watching right from the Cliff Dive Grill while enjoying the grilled kabobs & happy hour cocktails.
We had two problems with the room - the shower faucet was broken and the AC stopped day 2. Both were fixed promptly, but an inconvenience none-the-less. They need to get rid of the birds in the dining areas, they are unsanitary pests.
I loved the location the best thing because you had whalers village next to you with lots of different restaurants to choose from and many nice shops, and I also like the resort pretty much because it had wonderful views of the beach and lots of Palm trees.
The furniture was pretty old in the rooms, they should renew and the bathroom wasn't that clean. and there were so many fees for everything.
beach and bars
dirty rooms bathroom staff too big and too easy to get lost Price
It's a wondderful experience. The room is big and clean,the beach is beautiful.
A true paradise. Watching the whales from the beach. A beautiful pool, great beach with entertainment
That we had to leave
very relaxed atmosphere.
they preauthed my credit card each time i utilised the restaurant even though i paid cash.
Position on the beach at Blackrock
The room descriptions are misleading. We booked a deluxe ocean view room and that was not what we were given initially. It was more a dodgy building view room. It was resolved after complaining, but that should not be necessary.
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