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Newest reviews for Sheraton Pentagon City

  • Adam
      Chad
    September 9, 2014

    I like to be a member

    i like all the services hotel provided

    9.6

  • Alisann
      United States of America
    September 7, 2014

    I really enjoyed my stay the hotel was beautiful the location was perfect for my reason of visiting the states my room was jus absolutely amazing for the price the breakfast was outstanding I loved every bit of my stay at your hotel felt like royalty I enjoyed my stay in will most definitely be back

    10

  • Donna
      United Kingdom
    September 7, 2014

    Love this hotel. The room was clean and we were lucky to have an excellent view. The shuttle to Pentagon City was excellent. The reception staff were very helpful. Swimming pool water was warm. Food was good but a bit expensive. I would stay here again.

    9.6

  • Anonymous
      United States of America
    September 5, 2014

    I stayed here for only one night, but the staff was so helpful and the view is great. Free Wi-Fi will be a plus.

    9.2

  • Kathy
      United States of America
    August 24, 2014

    It's minutes from DC and from my nephew who lives in the area which was a good thing. The young ladies that checked us in and out were very kind and helpful.

    It's not centrally located to restaurants and mall. Too much construction and confusion. The parking spaces in the garage are too tight. Those columns make it a tight squeeze to park. Didn't like the parking in the garage at all.

    6.3

  • Pauline
      United Kingdom
    August 24, 2014

    Beds Decor Swimming pool View of the Pentagon Shuttle to airport and subway

    Subway was a bit of a distance away but the shuttle made up for this.

    9.6

  • Benoit
      France
    August 22, 2014

    Cleanliness and staff were excellent

    No free WIFI and bed not very comfortable

    7.5

  • James
      United States of America
    August 19, 2014

    Every time we go to the Wash DC area, we have stayed here. All the staff is so nice and professional. Always going the extra mile to make our stay fantastic. Will continue to book here at the Sheraton Pentagon City.

    10

  • Cammy
      United States of America
    August 19, 2014

    The dinner reservations. Staff was friendly.

    No breakfast included, had to pay for wifi. Every hotel I have stated in, it's included. Shuttles always late, not on time. Seemed to be chaotic, maybe not enough staff.

    5.8

  • Milagros
      United States of America
    August 17, 2014

    Staff is topnotch...my room was quiet. The shuttle was responsive and saved me about 20 dollars in taxi fare.

    The carpet in my room desperately needed shampooing and/or replacement.

    8.8

  • Rachael
      Canada
    August 13, 2014

    Room

    Staff and service

    7.1

  • Mohammed
      Saudi Arabia
    August 10, 2014

    From the time i chekin till check out the ataff was helpful and the hotel was good especially the location. Ranjit in front desk was professional in his work.

    Nothing to say

    8.8

  • Anonymous
      United States of America
    August 10, 2014

    Top floor pool with amazing view of Washington. Convenient shuttle to metro and shopping area. Very friendly & helpful staff.

    Layout of building, crazy elevator configuration to room and to parking garage was inconvenient. No free wifi. Lack of stores/restaurants within walking distance

    7.5

  • Cynthia
      United States of America
    August 10, 2014

    We loved most everything about the hotel...nice furnishings and bathroom. The view was especially beautiful at night! We were there for the Nationals game and appreciated the shuttle to Pentagon City to catch the metro. That part of the journey only took 5 minutes, while the Metro added at least another 40. Enjoyed breakfast in the restaurant in the morning.

    I would have liked for Wi-Fi to be included in thew price of the room.

    9.2

  • Elisabeth
      Australia
    August 2, 2014

    The location and view from our room was tremendous, and the young woman who checked us in at Registration was genuinely warm and nice. Fantastic start.

    We so liked Washington we decided to extend our stay from 4 nights to 6 nights. I went to Registration to see if this was possible. The man on the desk seemed totally uninterested. He said it wasn't possible but he'd speak with Reservations. I explained we were traveling from overseas and didn't have a cell phone so cold a note please be left for us as we were going out sightseeing. He said "yes". When we returned there was no note so I rang Reservations. It was possible to stay with two room changes. We decided against this because we'd effectively have to pack, check out, wait 4 hours and check in again each day. After checking out I discovered I left an electrical currency converter (which I need for medical equipment at night) in the room. We rang and someone from housekeeping very kindly went to check and rang back with a message it was located and waiting for me in an envelope at the front desk. We drove back to the hotel to be greeted by the same man we'd seen about extending our stay. He was courteous in an aloof way and informed us that there was no envelope. His cold politeness informed us that was all he would do was look under the counter and check "out back". It wasn't there so basically bad luck to us. And finally, the staff in the Potomac Restaurant have that similar courtesy in an aloof and disinterested way. Really, really surprised a couple of staff could be so lovely (check-in and house-keeping) and other experiences so disappointing.

    7.5

  • Anonymous
      United States of America
    August 1, 2014

    Excellent staff, clean, great pool and exercise area, good food.

    There was not a refrigerator in the room.

    10

  • Jessica
      United States of America
    July 30, 2014

    Direct shuttle every 30 minutes to the nearest subway station make up for the less than perfect location. Nice hotel; not in the best neighborhood. Transportation to metro station made it feel safer.

    Not in a desire able neighborhood.

    6.3

  • Zoe
      China
    July 30, 2014

    friendly and helpful front desk; reasonable distance from metro with good shuttle service; bike stations outside hotel and next to metro provide a good alternative to see Arlington and Pentagon memorial

    housekeeping staff not detailed enough a small refrigerator in room would have been lovely

    6.7

  • Eric
      United States of America
    July 30, 2014

    treated very good, specially by counter person,looks hotel aparience very nice

    restaurant prices to high

    9.6

  • Anonymous
      United States of America
    July 22, 2014

    Was able to check in early, able to leave bags in storage for no fee while visiting DC on last day of trip, shuttle available to get to airport and Metro.

    10

  • Ahu
      Turkey
    July 21, 2014

    expensive breakfast

    7.5

  • Ebbah
      United States of America
    July 21, 2014

    Got different room from what I reserved and did not get a rate adjustment.

    2.9

  • Lupita
      United States of America
    July 20, 2014

    The staff at the hotel was extremely helpful and friendly. They were also very child friendly. The location was great and shuttle service was punctual and easy ride to the metro. Thank you for making our trip memorable and fun.

    10

  • Michael
      United States of America
    July 20, 2014

    The location. Breakfast buffet was ok

    I had a 3pm check in with special request. At 4pm, I was finally able to check in. My room overlooked nothing but an air condtion unit. I went back down stairs and approached the desk clerk to change my room. He told me to stand in line. He finally relented and took care of me at the urging of hotel management.

    6.7

  • Anonymous
      Spain
    July 17, 2014

    Great view.

    8.8

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