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Sheraton New York Hotel & Towers
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6.6
Top
Based on
139
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Gabriela
Family with older children
mexico,
Mexico
June 10, 2009
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the situation is perfect, the food was very good too, the chick in and out perfect, and the coffe excellent too the paper wall was dirty and old, it was not shower cap, the carpet smell like humidity |
8.5 |
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Alencar
Family with young children
Boca Raton,
United States of America
May 28, 2009
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Close to major streets The a/c in our room was not working, so we had to move to a handicapped room, because everything else was sold out. My son left his baseball cap in the first room so we called the housekeeper she said call lost and found to get it, and they said it was not there. It was a sentimental gift and he was so sad he couldn't get it back. |
4.5 |
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Trevor
Young couple
BISHOPTON,
United Kingdom
May 14, 2009
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The location and proximity to the subway. The hotel is literally right next to 7th Avenue subway station and a short walk to Central Park and Times Square. The hotel was paid for by someone else but I would have expected a bit more given the high cost. I have stayed at other high-end hotels before and they were much better with a 'wow' factor - this hotel was acceptable but not exciting and you didn't feel that you were in a high-class establishment. |
4.5 |
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Anonymous
Solo traveller
Qatar
May 6, 2009
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the location of this hotel is good near the central park and times square area. |
6 |
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Aikaterini
Mature couple
Athens,
Greece
April 1, 2009
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Location, Location, Location and mainly location. Not clean enough |
7 |
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Anonymous
Mature couple
Spain
March 26, 2009
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Good location for shopping, tours etc. Room very small, in need of decoration. Nowhere to put clothing, ie no drawer unit at all in room. On arrival sink plug not working, electric socket in bathroom loose on wall and I feel potentially dangerous. |
4.5 |
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Anonymous
Solo traveller
Japan
March 21, 2009
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The place of this hotel was great. it was easy to walk around. but the room was smaller than I thought. |
8 |
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Anonymous
Young couple
Ireland
January 12, 2009
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very central bathroom, staff were unfriendly and not bothered about the fact we saw mice in hotel. Tv did nt work so we had to move and hair dryer did nt move |
4 |
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Anonymous
Group
United Kingdom
January 3, 2009
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We did make reservations for 3 rooms for 5 nights.However the frontdesk employee -after quite a while- could only find 2 rooms.After long discussion he said the hotel was overbooked (!!) and he could not do anything for us. After more of endless discussion he gave us a third room, but we had to transfer our belongings after one night for another room.So,our experience with the service was poor. |
3.5 |
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Gerhard
Mature couple
princess anne,
United States of America
December 27, 2008
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Hotel location is very convenient.Room size was good for Manhattan The Sheri could use some renovation in the very near future.It really shows its age |
6.5 |
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Tracie
With friends
Glasgow,
United Kingdom
November 28, 2008
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the hoel was central for all our needs!! the staff were excellent and the rooms were brilliant there was nothing to fault in this hotel |
10 |
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John
Family with young children
Copenhagen,
Denmark
November 16, 2008
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Its location.Adress Overprized and old used rooms |
6 |
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Ken
Young couple
Southampton,
United Kingdom
November 13, 2008
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Ideally situated close to the heart of Manhatten, Broadway & Central Park. Couteous staff, ready to assist in our every need. Expected the room to be slightly larger than they were. |
7.5 |
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Vera
Family with young children
Amsterdam,
United Kingdom
October 27, 2008
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Not much this time. They were not very cooperative. |
8 |
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Stephen
Mature couple
Edinburgh,
United Kingdom
October 11, 2008
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Room service presentation was excellent |
9 |
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Anonymous
Mature couple
United States of America
October 7, 2008
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convenience to attractions of New York charges for use of exercise room |
7 |
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Ivette
Family with older children
San Juan,
Puerto Rico
September 25, 2008
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Service and location |
7.5 |
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Deborah
Mature couple
stoney creek ontario,
Canada
September 23, 2008
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very close to subway and many sights |
10 |
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Anonymous
Group
United States of America
September 20, 2008
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The location |
6 |
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Shane
Mature couple
Dublin,
Ireland
September 14, 2008
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The confort and the location The extra cost for leaving our bags adter the check out for few hours in order to get our flight later.I Have never payed this fee in any other lux or standard level hotel. |
8 |
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Judy
Group
Tai Hang Terrace flat 1304,
Hong Kong
September 14, 2008
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Ok Bath room a bit old |
4.5 |
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Rejane
Young couple
Salvador,
Brazil
September 10, 2008
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Location in NY parking very expensive; don't have mini bar in the room; don't have good blinds in the room. |
5.5 |
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Anonymous
Mature couple
United States of America
September 9, 2008
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Location is excellent |
7 |
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Krisana
Family with older children
Bangkok,
Thailand
September 2, 2008
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good location Finess Fee. It should be free of charge |
6 |
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Anonymous
Family with older children
Canada
August 30, 2008
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location have to call for all amenites in room. rooms are not automatically replinished. this was when first entered room and during stay. |
5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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