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Sheraton New York Hotel & Towers
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When would you like to stay at the Sheraton New York Hotel & Towers?| Room type | Max | Rate |
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| Limited Time Offer-Traditional Room |
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Show prices |
| Traditional Room (30% off) |
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| Traditional Room (20% off) |
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Show prices |
| Special Traditional Room |
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Show prices |
| Traditional Room |
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| Club Room (30% off) |
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Show prices |
| Club Room (20% off) |
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Show prices |
| Special Club Room |
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Show prices |
| Club Room |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safety Deposit Box, Heating, Luggage Storage, Shops in Hotel, All Public and Private spaces non-smoking, Airconditioning.
Activities
Sauna, Fitness Centre, Massage.
Services
Room Service, Meeting/Banquet Facilities, Business Centre, Laundry, Dry Cleaning, Currency Exchange, Tour Desk, Fax/Photocopying, Ticket Service.
Internet
Wireless internet is available in the hotel rooms and costs USD 14.95 per 24 hours.
Wireless internet is available in public areas and is free of charge.
Guest Parking
Private parking is possible on site and costs USD 42.00 per day.
Hotel Policies
Check-in
From 15:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, the first night will be charged.
If cancelled later or in case of no-show, the total price of the reservation will be charged.
Children and extra beds
Up to two children under 18 years stay free of charge when using existing bedding.
All further older children or adults are charged USD 30.00 per night for extra beds.
Maximum capacity of total guests in a room is 3.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Deposit
100 percent of the first night will be charged on the day of booking and is non-refundable.
Pets
Pets are allowed on request. No extra charges.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted credit cards
American Express, Visa, Euro/Mastercard
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Sheraton New York Hotel & Towers.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
86
reviews
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Show scores of: |
Individual guest reviews for Sheraton New York Hotel & Towers
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Giovanni
Group
Caravaggio,
Italy
January 4, 2010
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location, in the very heart of Manhattan the lobby was a mess, the second bar was misteriously closed, the staff was too little, I always had to order directly to the bartenders..and the bar had no draft beer !!! Finally I would say that the good position is largely lowered by the confusion of the lobby/bar |
5 |
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Ignacio
Mature couple
ELCHE,
Spain
December 23, 2009
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Excelent location, good service Poor room maintenance. |
6.3 |
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Philip
Family with young children
Stillorgan,
Ireland
December 9, 2009
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Warm , comfortable, friendly staff |
9.3 |
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Anonymous
People with friends
Kuwait
November 8, 2009
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hotel location very good in near to shops and resturant The furniture not good (clean) as it should be |
7.5 |
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Lesley
Mature couple
Greenwith,
Australia
October 6, 2009
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We liked everything aqbout our stay. We had read some unfavourable reports re size and cleanliness of room and responce of staff. These proved totally unfounded, the room was great, clean, with everything we needed and the staff were fantastic, very very helpful. We'd stay there again anytime. We especially loved the location, it was so close to everything. The standard of the hotel was excellent and it contributed to a wonderful stay in a fabulous city. Well done to the Sheraton htl and Tower. What more can I say - it could not bettered. I particularly liked the complimentary internet, which was a great benefit for me, The restaurant was good, food (breakfast) really yummy and the sports bar was a nice place to have a late night drink. We even loved the giftshop. |
9.5 |
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Terence
Family with older children
Melbourne,
Australia
September 21, 2009
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very convenient, close to everything for a tourist too crowded all the time in lobby, queue up for breakfast in morning |
7 |
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Anonymous
Mature couple
United States of America
September 16, 2009
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Locotion locotion Rooms very old and durty |
5.5 |
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Anonymous
Mature couple
Australia
September 4, 2009
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The location of the hotel is ideal for most things especially if you're going to see a show on Broadway. |
7.5 |
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Anonymous
Mature couple
United States of America
September 3, 2009
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Clean small rooms, a/c didin't work in first room. we moved to another room. A/c is old and must be updated. |
7 |
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Anonymous
Young couple
United States of America
August 30, 2009
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the room was way too small, and the breakfast wasn't fair enough. |
4 |
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Anonymous
Mature couple
Hungary
August 25, 2009
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Good location Breakfast is expensive but we can buy it from outside at reasonable price. |
8.5 |
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Robert
Mature couple
North Babylon,
United States of America
August 19, 2009
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Everything was as things should be. Check in and out very smooth Had Elevator problem one AM |
9 |
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Anonymous
Family with older children
Ireland
August 18, 2009
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Excellent Customer Service, excellent location |
9 |
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Anonymous
Family with young children
Canada
August 6, 2009
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No fridge and microwave in the room |
6.5 |
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Stephen
Solo traveller
Quezon City,
Philippines
July 28, 2009
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Liked only the bed and television system. All other things in the room is somewhat like "ordinary" Front desk forgot to open the minibar when I arrived inside the room. No toothbrush and toothpaste in the amenity in the comfort room which is somewhat like standard to an international brand hotel, though when I request, they provided after over 20 minutes. Reported to Guest Services closed safety deposit box in the room the time I arrived the room, but until the time of check-out, safe was not repaired and in the end I wasn't able to use the entire stay. Guest Services doesn't respond on a timely basis. Had to wait over 10 minutes for someone to arrive in the room when I requested for the room to be opened when I left the card key inside the room. Used on the 1st day a bottled water in the minibar but wasn't replenished till check out. |
5.5 |
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Jean
Mature couple
Repentigny Qc.,
Canada
July 27, 2009
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Upon arrival, the hôtel did not have my reservation with booking.com. We waited 30 min. for solving the issue. Upon my departure I was requested to pay the hotel even if this was prepaid with booking.com. they claimed that you propably omitted to bill me! and if there is a double charge, they will refund me. |
5 |
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Catherine
People with friends
city,
United Kingdom
July 15, 2009
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It was a large hotel and the service was especially the make up of the room every day. It was very busy at weekend so be prepared to wait. the rooms were clean and tidy but were looking a little tatty, tiles broken in bathroom tv controls not working minor things. |
8 |
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Gabriela
Family with older children
mexico,
Mexico
June 10, 2009
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the situation is perfect, the food was very good too, the chick in and out perfect, and the coffe excellent too the paper wall was dirty and old, it was not shower cap, the carpet smell like humidity |
8.5 |
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Alencar
Family with young children
Boca Raton,
United States of America
May 28, 2009
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Close to major streets The a/c in our room was not working, so we had to move to a handicapped room, because everything else was sold out. My son left his baseball cap in the first room so we called the housekeeper she said call lost and found to get it, and they said it was not there. It was a sentimental gift and he was so sad he couldn't get it back. |
4.5 |
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Trevor
Young couple
BISHOPTON,
United Kingdom
May 14, 2009
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The location and proximity to the subway. The hotel is literally right next to 7th Avenue subway station and a short walk to Central Park and Times Square. The hotel was paid for by someone else but I would have expected a bit more given the high cost. I have stayed at other high-end hotels before and they were much better with a 'wow' factor - this hotel was acceptable but not exciting and you didn't feel that you were in a high-class establishment. |
4.5 |
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Anonymous
Solo traveller
Qatar
May 6, 2009
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the location of this hotel is good near the central park and times square area. |
6 |
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Aikaterini
Mature couple
Athens,
Greece
April 1, 2009
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Location, Location, Location and mainly location. Not clean enough |
7 |
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Anonymous
Mature couple
Spain
March 26, 2009
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Good location for shopping, tours etc. Room very small, in need of decoration. Nowhere to put clothing, ie no drawer unit at all in room. On arrival sink plug not working, electric socket in bathroom loose on wall and I feel potentially dangerous. |
4.5 |
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Anonymous
Solo traveller
Japan
March 21, 2009
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The place of this hotel was great. it was easy to walk around. but the room was smaller than I thought. |
8 |
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Anonymous
Young couple
Ireland
January 12, 2009
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very central bathroom, staff were unfriendly and not bothered about the fact we saw mice in hotel. Tv did nt work so we had to move and hair dryer did nt move |
4 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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