Sheraton New York Hotel & Towers

Las camas son amplias y cómodas,es bastante silencioso para un hotel en NY.Me gusta que tenga cafetera y que puedas tomar un desayuno simple en el cuarto.

El sistema para usar wifi es confuso y es gratis solo en el lobby.Nos dejaban pocos shampoo y había que pedirlo.Lo demás todo bien

la ubicacion, tiene todo y mas de lo que necesitas, modulos gratis de internet, cafe con desayuno para comprar en starbuch en el hotel, business center con todo, diario todos los dias,etc excelente el servicio y muchos telefonos para llamadas internacionales en el hotel.

Centrico

La calidad precio del hotel no corresponde. Las instalaciones muy antiguas.

La ubicacion

Como ha bajado la calidad y limpieza de la habitaciones asi como los servicios del hotel

la situación del hotel y lo de la cafetera en la habitacíon

la cama pequeña y sabanas cortas para cama de matrimonio

Localización. Piso elevado. Respetaron preferencia de camas que pedi.

La preferencia de camas me la cobraron a parte (mas caro de lo previsto), me dijeron que las camas separadas eran más caras que una, y que al solicitarlo por internet con posterioridad a la reserva (24h) en BOOking (no había esta posibilidad en la pag de reserva inicial), entonces eso era una modificación de la reserva y el precio se elevó.

We liked everything aqbout our stay. We had read some unfavourable reports re size and cleanliness of room and responce of staff. These proved totally unfounded, the room was great, clean, with everything we needed and the staff were fantastic, very very helpful. We'd stay there again anytime. We especially loved the location, it was so close to everything. The standard of the hotel was excellent and it contributed to a wonderful stay in a fabulous city. Well done to the Sheraton htl and Tower.

What more can I say - it could not bettered. I particularly liked the complimentary internet, which was a great benefit for me, The restaurant was good, food (breakfast) really yummy and the sports bar was a nice place to have a late night drink. We even loved the giftshop.

Locotion locotion

Rooms very old and durty

Clean

small rooms, a/c didin't work in first room. we moved to another room. A/c is old and must be updated.

Good location

Breakfast is expensive but we can buy it from outside at reasonable price.

Excellent Customer Service, excellent location

Liked only the bed and television system. All other things in the room is somewhat like "ordinary"

Front desk forgot to open the minibar when I arrived inside the room. No toothbrush and toothpaste in the amenity in the comfort room which is somewhat like standard to an international brand hotel, though when I request, they provided after over 20 minutes. Reported to Guest Services closed safety deposit box in the room the time I arrived the room, but until the time of check-out, safe was not repaired and in the end I wasn't able to use the entire stay. Guest Services doesn't respond on a timely basis. Had to wait over 10 minutes for someone to arrive in the room when I requested for the room to be opened when I left the card key inside the room. Used on the 1st day a bottled water in the minibar but wasn't replenished till check out.

It was a large hotel and the service was especially the make up of the room every day. It was very busy at weekend so be prepared to wait.

the rooms were clean and tidy but were looking a little tatty, tiles broken in bathroom tv controls not working minor things.