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811 7th Avenue, 53rd Street, New York City, NY 10019 , United States of America – Show map
Excellent location – rated 9.1/10! (score from 659 reviews)
Rated by guests after their stay at Sheraton New York Times Square Hotel.
|Club King Room - Disability Access|
|Superior Double Room- City View|
|Traditional Double Room|
|Superior King Room- City View|
|King Room - Club Lounge Access|
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547 properties in New York City
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658 verified reviews
They speak 4 languages
Sheraton New York Times Square Hotel's staff speaks: Chinese, French, Spanish, English
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WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.
WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 57 per day.
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 30 per night for extra beds.
The maximum number of total guests in a room is 3.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 659 reviews
Value for money
Show reviews from:
In Times Square, this Manhattan hotel is within a 7 minute walk of Rockefeller Center and Radio City Music Hall. Guests can enjoy the convenience of a concierge service and on-site dining.
Score from 2476 reviews Very good
Centrally-located in midtown Manhattan, this New York hotel is a 10-minute walk from both Central Park and Times Square.
Score from 3635 reviews Good
In the heart of Times Square and the Broadway theater district, this 4-star hotel features 3 dining options, including a revolving rooftop restaurant.
Score from 3062 reviews Very good
A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.
Score from 2720 reviews Very good
May 21, 2015
The room rate was too high for a fairly small room. Should have a fridge!
Felt safe! Available personnel very visible and helpful.Excellent location in mid-Manhatten. Good soundproof rooms. Housekeeping personnel were the best! Lived in NYC for 40 years and this visit was great.
May 17, 2015
I choose to stay at this hotel because of the location. The parking Was easy as it jut at the back of building.
May 17, 2015
Great location. Staff were very helpful and arranged all the tours and transfers we needed.
May 17, 2015
We checked in late and the room I had requested was not available (I needed a King bed as my husband is quite tall) I was given a smaller room that backed up to the elevator. Noisy & Small
In the morning guest services quickly changed my room to another on the same floor. MUCH more comfortable. Also - I had a problem with the window that was quickly handled! GREAT CUSTOMER SERVICE!
May 16, 2015
$14.95 per night WiFi. Sorry. I put a carton of milk in the bar fridge temporarily replacing 4 alcoholic drinks which were charged to my room and induced an angry letter from management. I had to hire a fridge for $35 to store my milk. I wanted to put my valuables in the hotel safe as advised twice in the room guest manual and was chastised by front counter staff because she said the room safe was ok for all their other guests. There is more and I would definitely not stay there again
May 13, 2015
had problem checking in and they did not want to accept breakfast we had paid for. they finally said OK BUT it was annoying to have to deal with this when checking in. we had it in writing and showed him
May 12, 2015
I loved the view (city view room) also the concierge and front desk services were great
May 11, 2015
Near to Times Square
May 10, 2015
We stayed here during the night I proposed to my partner. I wanted the hotel to contact me for changing the mood of the room. I have left a very important note when I booked the room but when I entered the room I saw that they didn't consider my notes. When I told this to the reception during the checkout they told me since this was a reservation through a third party, I should have contacted the hotel directly. Nothing was done to compensate their mistake. If you don't pay attention to the requests through third party why do you accept reservations? I wouldn't recommend this hotel especially for special occasions.
Room was clean.
May 7, 2015
Really nice hotel quite clean relaxing good service, nice friendly staff. Would come back again
May 5, 2015
the charge to store location for a few hours, and location of our room, right beside the elevator and we had made the reservation two months in advance.
May 5, 2015
size. staff. rooms. loved being on 49th floor
April 30, 2015
No good valet
Everything is in walking distance
April 29, 2015
Room was a little small.
This hotel was minutes away from everything we had planned for the weekend.
April 26, 2015
Size of rooms
April 23, 2015
I definitely didn´t like - and that was the only thing-- the extra bed , if one could call it that, suuposed to be a hybrid between an armchair and a sofa blocking the way to the window making it hard to draw the curtains and heasvy as a stone statue. No purpose. Get rid of it and put a nice, cozy armchair there instead that one can relax in.
It ´s a large hotel, but you always had feeling that you were at home. And a nice corner for our internet just where the bar is. A nice restaurant and gym and so on . If a problem suddenly struck , a staff member were there to help. I don´t even have to mention the location.
April 21, 2015
Clean and friendly great location to times sq, radio city , st pat's etc Will return .
April 21, 2015
April 19, 2015
alarm was set for 4:15 and woke me up after 3 hr of sleep
restful room wonderful view
April 13, 2015
Staff was rude. We had a younger crowd but we were very courteous to other guest in the hotel but kept getting badgered by security staff
Very convenient location. Walking distance to all trains and Times Square main attractions!
April 11, 2015
The hotel was very busy, so check in took a long time and the lobby was very crowded due to renovation work being carried out and a large section closed off. However once at the front of the queue reception staff were very professional and helpful.
We had a difficulty with one of our rooms, however the manager and reception team handled this brilliantly. We had some great restaurant advice from the concierge desk too!
April 10, 2015
Location! Location!!! Rooms are very comfy and I was checked in before the standard time. Was very happy with everything.
April 7, 2015
not that i can remember
breakfast staff competency hotel location
April 7, 2015
Thumbs up to your excellent and pleasant staffs. Made our days enjoyable.....
April 4, 2015
Location, location, location
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