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811 7th Avenue, 53rd Street, New York City, NY 10019 , United States of America – Show map
Excellent location – rated 9.1/10! (score from 575 reviews)
Rated by guests after their stay at Sheraton New York Times Square Hotel.
|Club King Room - Disability Access|
|Superior Double Room- City View|
|Traditional Double Room|
|Superior King Room- City View|
|King Room - Club Lounge Access|
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533 properties in New York City
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575 verified reviews
They speak your language!
Sheraton New York Times Square Hotel's staff speaks: Chinese, French, Spanish, English
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Sauna, Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.
WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 52 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Paid WiFi, Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Chinese, French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 30 per night for extra beds.
The maximum number of total guests in a room is 3.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 575 reviews
Value for money
Show reviews from:
Centrally-located in midtown Manhattan, this New York hotel is a 10-minute walk from both Central Park and Times Square.
Score from 3049 reviews Good
In the heart of Times Square and the Broadway theater district, this 4-star hotel features 3 dining options, including a revolving rooftop restaurant.
Score from 2760 reviews Very good
In Times Square, this Manhattan hotel is within a 7 minute walk of Rockefeller Center and Radio City Music Hall. Guests can enjoy the convenience of a concierge service and on-site dining.
Score from 2371 reviews Very good
A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.
Score from 2422 reviews Very good
Staff helpful and polite. Plenty of room throughout the hotel and good facilities. Good location.
Booked room with City View. Only view was of a skyscraper.
Great price (last minute special) for what by NYC standards is a huge room at a nice hotel in a perfect spot-- convenient to theatres and direct subway connection to Penn Station next to the entrance.
Maid service really need to improve. When I came back to my room after the maid service, some of my stuff was on the floor and my clothes a mess on the coach. Please review the matress cover once in a while.
No hot water for shower Excessive yelling and fighting next room, continued after we called security
Location was ideal for us. Friendly staff, especially in the breakfast buffet staff was really nice, helpful and did all they could in the name of service!
Small beds - even though we slept adult/child adult/child the beds was way to small. Why make wifi/breakfast so expensive? Put the expenses where they belong instead of hiding them in "a low cost" thing as wifi. It gives a "bad/funny" impression.
There is no refundable reservation selection
Check is was at 3 my bus girl there at 7 am. Next time please let it be known when booking. Other than checking in time my stay was great service was friendly smiles all around I can't wait to revisit
Location and cordiality of some persons of the staff, for example Mr. Michael of the concierge.
The quality of the hotel is far below what one would expect from a Sheraton. Bed, bedclothes and pillows for example are of poor quality. I've found better quality of these items in many other lower category hotels. I was very disappointed with the hotel considering the highest amount paid for daily. I expected much more from this hotel.
Upon check in Joy was extremely helpful and ultimately made my stay the best it could've been.
The location is good to access the touristic attractions Staff was helpful
We arrived at 11pm and our room wasn't clean. The shower is bad with low power and few warm water Food from the mini bar was half eaten The elevator is really noisy and can be heard from the room. Not really worth its price And they ask 4$ per luggage to keep them for an afternoon
Great room, Starbucks in the lobby, subway just next to the hotel.
Wifi costs 16$ per day!!!!!! Even leaving baggage until the flight costs extra money! So is the option of taking a shower befor a night flight... Robery!
Great location - near Times Square, Broadway, Carnegie Hall, Rockefeller Center, etc. Ease of transportation - taxis, subway, etc.
Bed not as comfortable as I would have liked but other than that, great!
Room size, location, paid wi-fi speed (40mb/s).
Room's cleanliness, lack of lobby security, no free wi-fi in rooms.
People were all so helpful and friendly
Convenience of the location.
Bathroom could be a lot cleaner. The rooms are advertised as sound proof. They definitely are not. From the 16th floor I heard the jack hammer from 2 streets away.
Good location, Fairly decent level of accommodation
Definitely not a 4star feeling, towels smelled bad even after a rechange. Room is small but expected for NYC location. Feels dated. Lfts didn't work. Bathroom O.K. Below my average I guess...
The furniture old and toilet is small and not prepaired will
The hotel charged additional money to use the workout room.
location, location, location. staff was friendly
bathrooms needed paint, and were outdated
it was close to theatres and easy to get to
Location n facility
My room was supposed to have a city view but it was a very bad city view. Not what I expected from a superior room with city view
Upgraded room for my wives birthday celebration!
The service was outstanding.
Location is great for walking to many of the NYC highlights.
Double beds were uncomfortable
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