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777 Waterside Drive, Norfolk, VA 23510, United States of America – Show map
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156 verified reviews
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Sheraton Norfolk Waterside Hotel's staff speaks: English
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Tennis Court, Golf Course (within 2 miles)
Food & Drink
WiFi is available in all areas and costs USD 10.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 22 per day.
Public parking is available at a location nearby (reservation is not needed) and costs USD 12 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Paid WiFi, Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Air Conditioning
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 15 per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 156 reviews
Value for money
Show reviews from:
This all-suite hotel is in downtown Norfolk, a 5-minute walk to the Chrysler Museum. Each spacious suite features a full kitchen, free Wi-Fi and a separate sitting area.
Score from 56 reviews Excellent
Located off I-64 and offering free shuttle service to and from Norfolk International Airport, 4 miles away, this hotel features suites with fully equipped kitchens. Free Wi-Fi is available.
Score from 158 reviews Very good
With a waterfront location in central Portsmouth, the Renaissance features contemporary accommodations with panoramic views of the Elizabeth River.
Score from 63 reviews Wonderful
Just one mile from Norfolk State University, this hotel offers an indoor pool, whirlpool and a fitness centre. There is an on-site Bistro and free high-speed internet is available.
Score from 71 reviews Very good
The location is great. The room service was phenomenal.
I paid 300 dollars for a standard room with free drinks.. Booking.com told me it would have a Jacuzzi bathtub and it didn't. I went on Valentine's day weekend and it definitely wasn't a good hotel to spend it at. The staff however, Well the room service clerk, she was th
The staff was very professional and extremely friendly. The free show tickets were a great bonus.
The bed could have been more comfortable. Iquestion the newness/age.
offsite parking not convenient, valet parking too costly, paid wifi a little annoying I'm sure Sheraton could craft a deal with a provider for cheaper wifi or offer it free to their customers just my opinion
Paid slow internet
Staff tried to charge for services not received.
Very nice hotel. Great sleep!
Meal prices at least 2x higher than what they were worth and at least one server needs to be replaced.
I'm serving in the u.s.navy and currently living aboard a ship so everything was great to me! Love the location!
Friendliness of the personnel was exceptional
General upkeep of the hotel has deteriorated
Very helpful and responsive
I've never had to pay for parking before, I feel like there some kind of a voucher for that.
Excellent Beds and Bedding Amazing View
No exhaust fan in the bathroom. Old Bath tub. Expensive breakfast with insufficiently good quality for the money paid ($15/pp)
Your individual parking location is too far from hotel to walk in in climate weather(rain, snow or cold).
Service was cracker-jack good - timely and enthusiastic
ADA-compliant rooms come only with a single bed. While a cot was provided promptly for the second person, it wasn't as comfortable as a second bed. Also, for no discernable reason, a second cot was stored in the room for the last three days of my stay.
Courtesy of the staff The Staff's concern for you The price of the room was competitive The room was great and was very clean and comfortable
There was nothing - just could not stay longer
Room was spacious
The hotel is dated Parking in different location
The view. The location.
The bed sheets and bath towels had stains on them. Long dark hairs on the floor. Bed was too firm. No hotel shuttle around town. Valet workers were more worried about their money than helping a customer.
The location was across the street from my meeting.
The self park option was so far away it wasn't really an option - why even offer it. I paid the valet.
Location on the waterfront puts you within walking distance of downtown shopping, eating and theater. Staff was friendly and helpful.
Building is showing its years. Clean but fading. Many neighboring waterfront businesses closing for renovation.
Hotel view and sleep
Room service and food Steve is poor
Waterfront view along with restaurant at the hotel.
Most business in Waterside Market were closed. Had to walk 3 blocks to McArthur mall.
We visited during Labor Day weekend and had a great time. Watching fireworks from roof top of the hotel. The entire experience at this hotel was awesome. Meme (sp) from the restaurant was the best!! I recommend This hotel to all. If you can stay on the club room floor...
Easy check in. Assistance with bags. Comfortable beds. Fairly close distance to base and airport
The bathroom was dirty. Hair on the floor, dirty toilet. Like the cleaning crew just put in New towels and didn't bother to clean. We were exhausted after an international flight and had a lot of luggage or else we would have changed rooms. Also we ordered room service due to our exhaustion and the prices were ridiculous and then they got my daughter's order wrong and it was cold and then charged a $12 service fee.
The beds, they were very comfortable.
I booked a king bed room with a water view. It wqs to celebrate my engagement to my fiance. They gave us a double bed room with a view of the room where there is a/c units. We switched rooms and it was still a double bed room. It was a disaster unloading the car and getting help with the luggage. It took over and hour to just get to the first room so after being sent to the 2nd wrong room we decided not to change again and deal with it. The shower bar was very loose and unable to be used. It was not a good experience.
View from Room of harbor.
Bed mattress has not been turned in a long time. Leaning towards the nightstand because everyone sleeps on that side. Saw it as soon as walked into room. Bathroom toilet seat was mounted incorrectly, off to one side and too far back. Lid and seat would not stay up. Picking up seat with right hand was very difficult because seat was off to one side. Sink drain was WAY too slow. Hot water took too long to arrive at faucet. Parking was in separate building. During the on-line reservation process my wife got the impression that breakfast was included. It was not! One diner at hotel was fine, service good. Drinks weak!!!
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