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Sheraton Norfolk Waterside Hotel
777 Waterside Drive, Norfolk, VA 23510 – Show map
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31 properties in Norfolk
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154 verified reviews
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Sheraton Norfolk Waterside Hotel's staff speak: English
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Tennis Court, Golf Course (within 2 miles)
Food & Drink
WiFi is available in all areas and costs USD 10.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 22 per day.
Public parking is available at a location nearby (reservation is not needed) and costs USD 12 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Air Conditioning
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to three children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 15 per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Sheraton Norfolk Waterside Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 154 reviews
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The hotel is in Norfolk.
A dog was barking for the two nights we were their and the parking deck is a long walk from the hotel. The bed in our room was not bolted to the wall and would tip up when someone sat on the edge. Their is no microwave or fridge in the rooms.
We have a F250 which would not fit in the parking garage so the hotel does allow you the valet parking for the same price as the garage due to being oversized.
Beds were to soft.
Location was great.
Very small patches of the bathroom's wall had no painting. For the price paid, the appearance of the bathroom needs to be maintained.
Centered near local events
The staff was helpful and respectful from the front desk, vallet, and house keeping. We enjoyed our stay and when traveling back to Norfolk I want stay anywhere but the Waterside Sheraton.
There isn't anything not to like with this hotel.
The location along the river was great. The place was clean, room was quiet, and everything worked well. Overall a positive experience.
I was unaware that parking was an extra $24/day for valet or $12/day to self park a half block away. Also, the food in the restaurant was good, but the waitress was not. I asked for a chardonnay to go with my seafood pasta, but got a red wine. She finally brought the correct wine, but I was almost done eating by then. Then she never came back, except to bring the bill, so I did not order a second glass. Paid the bill and walked to another place for 1 more drink. Breakfast was great and that waitress was AMAZING!
I really like location Things to do in the area
price what the staff tells me is not true
The room was clean but small.
Large group of people running the halls from about 1am until 3am. Yelling a screaming coming from the room next door, kept awake all night. Had to pay for WiFi.
Location -,close to lots of walkable activities. Staff receptive to all needs
Pool was quite crowded and little chaotic/messy but kids had fun
Everything else was great!
The harbor view wasn't really a harbor view
There was no refrigerator or microwave! Had to keep drinks in sink with ice and so couldn't bring leftovers to room!
Pool closed, price, parking.
overall the hotel stay was good rooms was spacious, cleanliness was good and the staff was excellent.
This hotel did not have a microwave/refrigerator in the rooms unless you requested them. Also wi-fi had to be purchased.
The first room they sent me to was dirty. The second had a tree in the way of my waterside view. I ended up just staying in the room because we were tired from traveling. I would never stay here again.
Changed room to a Club Floor Room and really enjoyed that. The hotel gave me an upgraded room at n/c because booking company did not forward request for two beds vs. one king
Didn't like that the booking service did not forward my request for two double beds
The hotel is right on the waterfront.
We stayed two nights and our room was not cleaned until late in the afternoon. A light bulb was out in the bathroom. Overall, the room was not clean.
Staff was very friendly and helpful. The view over the river and naval installation in Portsmouth from our window was interesting. The self park option was easy and very convenient. Not too many dining options in the neighborhood, but we found the food in the hotel restaurant very good, the service good.
Not too much of interest in the area at night. We did go to the large mall nearby. We thought the riverwalk behind the hotel would be more interesting, but it seems to have died the death and seems mostly abandoned.
First off the staff was wonderful. They were friendly and very helpful. The staff went out of their way to be accommodating.
Location was great.
I asked for a box to take home food that I couldn't finish at breakfast. I was refused because I ordered buffet. Not happy because it was food I already paid for and wasn't asking to go fill it up with other food. I didn't overfill my plate and wait staff even said that. But still no box. That was wrong
My family and I really enjoyed our stay there. The staff were very friendly and the hotel was very clean. The hotel is located in a really good part of Norfolk. It's about 30 mins away from the beach. Also, the pool there is really nice.
The pool was closed and we had all intentions to use it. This was very disappointing. Why would they not have the pool ready and prepared for summer?
Staff was very pleasant and helpful.
No easy/free parking, $24 for valet parking is obscene, and parking in the garage was made less than clear by the parking attendants
All of the staff was very nice and helpful.
There were 3 of us in the room and it was a little small. I know that many people like the heavenly beds, but I find them to be too soft. However, that is just my preference.
Location to harbor
Wet wash cloth left hanging in shower! The mattress needs updating.
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