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625 El Camino Real, Palo Alto, CA 94301, United States of America – Show map
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20 properties in Palo Alto
Including hotels, apartments, villas and more.
156 verified reviews
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Sheraton Palo Alto Hotel's staff speaks: Spanish, English
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Golf Course (within 2 miles), Fitness Center
Food & Drink
WiFi is available in all areas and costs USD 9.95 per 24 hours.
Wired internet is available in all areas and costs USD 9.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 19 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Souvenir/Gift Shop
Safe, Shops (on site), Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One additional older child or adult is charged USD 20 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 156 reviews
Value for money
Show reviews from:
Featuring a fitness center and a restaurant on site, this modern hotel is within a half mile walk of the Palo Alto Caltrain Station and Stanford University.
Score from 80 reviews Wonderful
Nestled in a secluded garden setting, this comfortable hotel features comfortable accommodations and contemporary facilities across the street from Stanford University in Palo Alto, California.
Score from 94 reviews Good
Nestled on 4 landscaped acres in Palo Alto, California, just one mile from Standard University, this completely smoke-free inn boasts convenient services, such as free transportation within 5 miles of...
Score from 264 reviews Very good
Surrounded by lagoons filled with Koi and waterfalls, this hotel is 3.5-miles from downtown Palo Alto. All rooms have free fiber-optic Wi-Fi and a 42-inch flat-screen TV with cable.
Score from 391 reviews Excellent
The staff was helpful!!
1st room smelled like cat urine and we asked to be moved and staff did so, just think not ALL rooms need to be animal friendly!!!!
Friendly staff Great Location Tranquil Setting Pet Friendly (I have a ESA)
Lobby under major construction. Pool needs to be cleaned, the bottom of it was filthy.
Location to the Caltrain station was perfect. Room faced interior water garden court. Staff attentive to resolving minor problems when brought to their attention.
Stayed during Christmas eve & night - the holiday meal served at the onsite restaurant was not worth the $90. We had meals at half the price that were superior in quality.
I left a few things at the hotel and they found it for me right away.
the lobby is under construction and very uncomfortable. Parking was $14. and I think it should have been free.
no bar, no amenities
Bed is excellent. Proximity to CalTrain and Stanford Campus.
Plumbing from neighboring rooms very audible.
It seems absurd to charge for wi fi service especially in the Silicon Valley! All hotels are now offering free wi fi so why isn't the Sheraton who is a large chain? Obviously I did not pay for it. Get with the times!
Pay for internet in palo alto gotta be kidding...
Pool and fitness room
Boarded off lobby under repair
Everyone that we encountered was extremely helpful and kind.
Facility was clean. Bed was comfortable.
Charging 14.00 to self park is a little sneaky. I'd rather you just be upfront with the true price of the room and include parking. I felt like I was misled when I booked the room and was quoted the price.
Customer service & location
the cost. it was very expensive for a mediocre hotel.
The food and the staff
The fact that there was no cancellation
noise old rooms
* Very convenient location for Downtown Palo Alto and Stanford (close to Caltrain, Stanford shuttle, or just walk) * Nice box with multiple electric & USB outlets on the desk
* The bathroom: has a sliding door, so it doesn't close all the way!(?) No hooks on the wall, so nothing to hang towels or clothes on. And very little space around the sink for your stuff. * No electric outlets near the bed, so you can't have your phone nearby & charge it. * One small closet, in an inconvenient location -- near the bed, instead of at the entrance. * On my second night, I discovered that the towels I used the previous day were taken, but not replaced. Only the small face towels were left. * Loud music coming from the pool throughout the night. I called the desk around 4am and they turned it off, eventually. * $10/day for Wifi? In the heart of Silicon Valley? in 2014? * If you book through booking.com, you can't get United MileagePlus points.
That it is in Palo Alto
Train ran right next to my room late into the night and early in the morning.
first room to close to elevator
Should cancel wifi charge from customers, most hotels offer free wifi now.
From the valet to the front desk was quick and easy. We were instantly upgraded to a room with a better view free of charge. The room was comfortable with a balcony over looking the koi ponds. The bar/ restaurant and pool area is a great place to feel like your on a mini vacation. It's quite a romantic setting at night, having drinks by candle light. Staff was attentive, helpful and nice. The room service was fast and very good. I'd would recommend this to anyone wanting to get "away" for a night. The quick walk to downtown Palo Alto is so nice.
The room was a great size and had a comfortable bed and nice size bathroom.
I had to bring all my own food for my trip so I requested a refrigerator in the room, but it was broken. I tried for a few hours to have it work but it didn't. My food rotted.
Nice pool. Family friendly.
The amenities and selection of restaurants near by. great centralize location to Standford University
The hair on the mirror
One of the best (if not the best) Sheraton hotels I've stayed in. Beautiful location, super large room, and overall great quality for a Sheraton.
Staff were a little difficult to communicate with due to language barrier (couldn't understand my English accent)
Charge money for wifi
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