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5990 Stoneridge Mall Road, Pleasanton, CA 94588 – Show map
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The most recent booking for this hotel was made on Aug 27 at 3:50 AM from the United States.
6 Reasons to Choose Sheraton Pleasanton
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11 properties in Pleasanton
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7 verified reviews
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Golf Course (within 2 miles), Fitness Center, Hot Tub
Food & Drink
Free! WiFi is available in the hotel rooms and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 18 years stay free of charge in a crib.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Sheraton Pleasanton accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 7 reviews
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staff kind and helpful club floor nicely decorated and club room helpful for quick light breakfast location
The room was clean and staff was very nice.
The air freshener smell in my room was WAY to much, it gave me a headache and my allergies really bothered me. It was like someone was trying to cover up a smoking room, even though its supposed to be non smoking. TV stations were out due to upgrade in system, which of course you are not told till after you check in, so I had to watch some random channel. Also the problem about the lost reservation which eventually got fixed. I made the reservation 2 weeks or so prior and the day I went they said they didn't have my reservation. I called the 800 number and they still couldnt find my reservation so I made another one. And they told me to call booking.com. I just figured I did something wrong. I called booking.com and the lady had told me the hotel had spelled my name wrong and thats why noone could find my reservation. She called your reservation center and I was only to be billed for one stay. When I got billed for 2 rooms I called the hotel which could not help me whatsoever. I was given to the hotel accounting person who asked that I forward her screen shots of everything I had so she could figure out what happened because she could not find both my reservations either. She was very helpful and sent me an email a few hours later stating she found the reservation with the misspelled name and credited my card for the amount. I just think there should be another way to look up the reservation besides last name, like the phone number or credit card. To tell a customer that is standing in your hotel that they need to call the 800 to fix the problem is not very customer friendly. How was I supposed to know that the first letter of my last name got changed from a C to a K? I am grateful for the lady at the hotel who took the time to research my complaint to refund my money but the day I was supposed to stay was very frustrating.
The bed and pillows were extremely comfortable...so good that I didn't want to get out of bed!!!
Lots of towels!
Took almost 45 mins for the Sheraton agent to get me the room. Who faxes stuff now days?
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